Yes, like everyone else, i was dupped by the dell (Yet again) i was not happy with my desk top from a few years back and i should have not repeated the same mistake, ordering from dell again! So, i am partially to blame! But i was in a bind and had to purchase a laptop fast and didn't have neither the time nor the resources to consider another alternative (Or at least a little more educated before making a costly commitment like this)!
Anyway, the problem with this "expensive piece of junk" is what plenty other people have noted: right after i ran out of warranty, the battery (Which was noit fully charging before) depleated to 85% (Even plugged in) and from 85 to 50% and soon after i am looking at 29% and it is going down 1% everyday. Again, please bare in mind that the computer is always plugged in and never on without external power.
I am so concerned and don't know what to do, as i have heard the replacement batteris are mostly refurbished and do the same thing after couple of months! So, that means even if i buy another battery, there is no guarantee that is going to last me any more than couple of months. Plus with today's economy, i can not effort buying a "new" batthery and pay for installation and check run, etc.. Etc.
So, please take this as a complain, from a very frustrated dell consumer or venting and my little way of expressing my huge disappointment with dell (With their hurrible india -based customer support) and if nothing can be done about my problem, at least someone could be saved from making the biggest mistake of their life: buying a dell notebook! Or dell of anykind! Was this information helpful? |
Dell India — Didn't get OS
2 days ago i purchased a dell laptop but i didnt get any genuine windows os with it.