LLOYD Complaints & Reviews

I have purchased LLOYD LCD TV 22 inch on 16th May 2010. Since last week the screen of LCD is gone. I logged complaint at the LLOYD company. The next day technician came. He checked it & he said its a logic board problem & said that the repairing cost will be 2200/-. I agreed to pay. He came back after 2 days. He checked it with the new logic board. But still it didnt worked. The technician said the panel of LCD is not working. The next day I spoke to Mr. Sandip Gavade from LLOYD about what to do. He said that he can not do anything, the Panel of LCD is gone and the replacement cost is more than the cost of LCD. So he cant do anything & he said that I have to throw the LCD. I spoke to Ms. Pinky from LLOYD , she said the same thing that the company cant do anything.

I am very upset with the company. I am logging my complaint against LLOYD .

Request to please help me.
I recommend not to buy any LLOYD product.

Thanks & regards,
Anjali Sheth
[protected]

Our Office ACs by Lloyd (1.5 Ton AC with Chasis No. [protected]) has not been working for 10 days now making the office temperature go upto 33 degrees and causing sever suffocation to our office staff. The following actions have already been taken:

1. Repeated complaints lodged on your customer care no. The complaint no. is [protected] and the follow up has been done at least 15 times in the last 10 days.
2. The service staff had suggested some actionables 2 months back to solve our repeated AC problems and we had implemented the same and yet, the AC has not been working properly for the last 2 months and now the situation has become intolerable.
3. The local service person mentioned at least 4 times during the last week that he is on his way, but did not show up. This level o[censored]nprofessional service is absolutely unacceptable from a brand like yours.
4. I spoke to the Service Head, Sandeep this morning and he asked me for the complaint number. However, he is not answering his mobile too leaving us completely helpless.

This is unacceptable level of service and shocking given that Lloyd is a reputed brand.

Thanks,
Vineeta

Sir,

I purchased AC of above said company on dated[protected]. I have complaint about this product after installation and I submit the complaint on toll free no. [protected] on dated[protected] by complaint no. [protected] and after submitting the complaint company's Technician visited us after 4 days and he open the Split AC indoor unit and he found that mouse has cut the wire of indoor unit motor fan. He said me that he will be back tomorrow and repair the unit. But till dated nobody has visited us and the indoor unit is still open.

I call many time to Mr. Raj Head of Bharat Refrigeration Service Centre every time he said me i will send technician tomorrow. Now ten days already passed but no body is interested to take action against my complaint.

I am really harassed by the service of this company and weather is really hot. I purchased this Split AC for cooling but its not working because service is not provided by above said company.

So I requested you please, take action against my complaint as early as possible.

Thanks

RAM JI SAGAR
SAMRAT PHOTO STAT
PAU ROAD, MAHARAJ NAGAR,
LUDHIANA
CONTACT: [protected]

WE HAVE PUCHASE A sPLIT ac MODEL FROM LOCAL DEALER FROM HAZRATGANJ LAXMI POTTERIES SOME TIME IN JULY 2010.
FIRST FREE SERVICE IS ALREADY DUE BUT NO ONE VISITED US SO FAR,
KINDLY DO THE NEEFUL
NAVNEET BANSAL
L6/12 SECTOR L
ALIGANJ,
LUCKNOW
MOB; [protected]
EMAIL
NAVNEET.[protected]@TIMESGROUP.COM

my name is Rahul Maan and I have purchased a LLYOD SPLIT AC 1.5 TON on 17-apr-11 from Prerna Electronics sector-7 faridabad.From day 1 there is a problem in swing motor.When they installed that AC we asked them whats this noise they said that a minor problem in swing motor and they will change it, but they haven't changed it yet though they have visited twice and moreover from last two days it is making lot of noise and cooling is also very less.
I have called the shopkeeper several times he is also saying that they have forwarded the complaint to LLYOD company and their engineers will come and check.
Now i dont want that AC to be repaired,because it this piece is having problems within 1 month then who knows whats the next problem, thats why i want a brand new AC.

Rahul Maan
[protected]
[protected]@yahoo.com

Dear
maine SIR, maine apki prodect LLOYED air condition split liya jo ki Gandhi trading co.Shop n2 c-1 supar bazar mkt.ph.11ashok vihar Delhi 10052 Date 30/04/11 ko liya tha jo ki install nahi hua complaint karne par 24 ghante me ho jayega lekin 48 ghante hone par bhi nahi hua fir next days 2 aadmi aate hai or instal karne par kahte hai ki ac me gas nahi hai wo kal hoga aap complaint karo

next day complaint ki gayi n. mila [protected] time mila 24 ghante lekin fir wohi kahni 36 ghante ho jane par bhi nahi hua next day sham 5 baze 2 ladke akar kahte hai ki aap ke ac me gas nahi hai kal hoga lekin aaj tak nahi hua aaj coustmor caer par baat karne par jawab mila ki aap khalid mustafa n.[protected] se baat kare lekin waha par bhi wahi baat ki nahi hoga or humara koi bhi ladka aap ke paas nahi aa sakta karan puchne par ki aap ladko ko marte hai lekin mai janana chahta hu ki hume apna ac instal karwana hai na ki ladai ye jhuti kahni kayo bana rahe hai aaj 6 din ho gaye hai lekin aaj tak ac nahi chala

Adesh Kumar

[protected]
[protected]
Shop No 1 , Jain Nagar Ext. Kanjhawala Road Delhi 110081

Sir/Ma'am

I have purchased a split ac FLS13MA5 Regarding that issue I called[protected] & I was shocked that Abusive behavior by all Customer Care Executive Of LLOYD ELECTRIC & ENG LTD
. I called at 6th Apr 2011 10.30 am from [protected] 2 times female executive just disconnect the line & male executive didn't give any response and Abusive behavior.....

I REQUEST ALL CUSTOMERS...

I have purchased Lloyd co.s one 25 ltr Microwave Oven Make FL-25LCSSDM in oct 2007 since it is out of warranty i know that co. can't repair/service the product. But i desired to get repair the same from own cost from co.s reliable service centre/agent so i try to contact co.s tel no. 60006999 but unfortunately i couldn't able to contact on the same. And thats why i contacted to Snehanjali Nalasopara West near railway stn. and said all these problems to staff attaining the call tel.[protected] at 02.00 pm on 21.12.2010 but staff told me that the product is out of warranty so couldn't able to help, you may contact to any repairing shop/person.

Yashavant Talekar

This Amita Tandon, W/o Sanjeev Tandon, residential adress: # B-9/1342, Vishnu Nagar, Jagadhri workshop, Yamunanagar, Haryana.

I bought an LCD Tv 42" of Lloyd co. with it i got a voucher of free Tata sky DTH.
I fiiled it and sent with DD of Rs. 399/- to your Chandigarh on 30.10.2010 but got no responce from your side. Please tell me the status. My mobile no is [protected] & [protected].

COMPLAINT WITH REF TO PURCHASE OF ONE x SPLIT AC FROM M/S KRISHNA ELECTRONICS,1076 SADAR CHAURAHA LUCKNOW CANTT ON 17 AUG 2009.
SUB : 1.SELLING OF FAULTY ONExSPLIT AC .
2.NONRESPONSIVE SERVICE CUSTOMERCARE.
3.MENTAL TRAUMA & HARRASSMENT TO RETD RAILWAY ENGINEER.

DEAR SIR ,
1.This is for info that I purchased one x split AC from M/S Krishna Electronics, 1076 Sadar Chauraha , Cantt Lucknow dt 17Aug 2009 vide Book No 03 Ser No 134.
2.Ever since the AC has been purchased there has been a Recurring problem as regards to its working and till date this problem is existing although I have been running from pillar to post to get it rectified.
3.Foll is the logged sheet appended below mentioning the efforts put in by me to get the AC rectified through your service / repair centre :
a.Out of station wef[protected] to [protected] .
b.Ist complaint dt[protected]DELHI service centre, Complaint No[protected].
c.2nd Complaint dt[protected]Mr Wadhwa , Prop KRISHNA Electronics).
d.3rd Complaint dt [protected]DELHI service centre, Complaint No[protected].
e.4th Complaint dt[protected]DELHI service centre, Complaint No[protected].
f.5th Complaint dt [protected]DELHI service centre, Complaint No[protected].
g.6th Complaint dt[protected] (DELHI service centre, Complaint No[protected].
h.7th Complaint dt [protected]DELHI service centre, Complaint No-NOT GIVEN).
i.8th Complaint dt [protected]Local Service Centre Aashiana, Mr R R Maurya Senior Service Incharge contacted ) COMPLAINT NOT RECTIFIED.
j.9th Complaint dt[protected] Contacted CAPT P RANA Franchise I/C LLOYD AC CHHAPPAN BHOG COMPLEX LKO).
k.10th Complaint dt[protected] (DELHI service centre, Complaint No[protected].
l.PCB CHANGED on[protected].
m.11th Complaint dt[protected]DELHI service centre, Complaint No[protected].
n12th Complaint dt[protected] Contacted Krishna Electronics).
o.13th Complaint dt[protected] (DELHI service centre, Complaint No not provided).
p.14th Complaint dt[protected] (DELHI service centre, Complaint No[protected].
q15th Complaint dt [protected]DELHI service centre, Complaint No[protected].
r.16th Complaint dt [protected]DELHI service centre, Complaint No[protected].
s.17th Complaint dt[protected]DELHI service centre, Complaint No[protected].
t.18th Complaint dt[protected]DELHI service centre Complaint No not provided) .
4.On 05SEP2010 Service Incharge (FRANCHISE) Capt RANA said that the outdoor unit of the split AC is required to be taken to the workshop alongwith the foll terms:
a. THE WARRANTY PERIOD OF THE EQUPT HAS LAPSED ON 17AUG2010.
b. COST ACCRUED OUT OF REPAIRS HAS TO BE BORNE BY THE CUSTOMER TO INCL TRANSPORTATION CHARGES.
5.IT SEEMS THERE HAS BEEN A DELIBERATE ATTEMPT TO BUY TIME AND NO CONCRETE ACTION HAD BEEN ACCORDED DURING THE WARRANTY PERIOD .
6.I AM A RETD RAILWAY ENGINEERT( SENIOR CITIZEN ) AND OUT OF THE WAY I HAVE BEEN MAKING ALL OUT EFFORTS TO GET MY SPLIT A C REPAIRED WHICH HAS CAUSED LOT OF MENTAL TRAUMA TO ME AS I COULD NOT GET SATISFACTORY SERVICES OF THE EQUPT I PURCHASED FROM FEEDERS LLOYD .
7.AS A LAST RESORT I AM MAILING THIS GREVIANCE TO YOU FAILING WHICH I WILL BE FORCED TO KNOCK THE DOORS OF CONSUMER FORUM. YOU ARE REQUETED TO DO THE NEEDFUL.
8.I WILL BE WAITING FOR YOUR REPLY & ACTION ACCORDINGLY. S S SHUKLA DT:06SEP10 (MAIL id- [protected]@yahoo.in) Mob - [protected] C-3 , SECTOR – G
LDA COLONY KANPUR ROAD YOJNA LUCKNOW-12


.

I have purchased this Lloyds Air Conditioner (1 TON) only a month back and now for the past one week its not working producing only heat waves instead of cool air. I have made a complaint in the toll free number on 29th July'10 and till today no one turned up for the services. There is no proper response in the toll free number and when we get the service dealer number and tried to reach them, they are also showing the same kind of bad response. I am totally frustrated and feeling bad why I have brought this brand instead I could have brought the VOLTAS which I am already having one. Can some one take this up to higher level and promote to band this product going forward please.

I have bought a LLoyd Split AC from VSP, which started giving problem from 4th - 5th day on approaching them nobody turned to attend my complaint, when I called Service Manager of Company he never took my call after a nasty SMS from me he took my call and started abusing he threatened me to see at my place when I also became hyper he asked me to come to his residence address (House No. 150, Gali No. 6, Zakir Nagar) as he will see me there.

Next day i visited lloyd office and met his Senior (Dheeraj Sarswat) he categorically said "Hum sasta bech rahe hain, achh chahiye to Voltas lelo". During the meeting this Service Manager threatened me that he will see me outside and said "Tere munh par phone fenk kar maarunga", this has happened in the presence of Secretary to Nipun (as per them he is VP of the organisation).

I want you to take action against them, my AC is still working.

Dear sir,

on 02/05/2010 we have booked Air condition of fedders lloyd from authorized dealer Vijay sales, Thane(tip top plaza). it been more than ac is installed at home but not started for single second.

evry day we are coplaining to fedders lloyd and vijay sales that kindly repair the ac or replace it .but every time there person and he is not able to rectify the problem.

we are fed up with, half of the summer seaon is already gone now what's use of ac .


I have never seen such a poor service.

complain number: 1005B081126(booked with vijay sales)

Hi,
My name Anand Namboodiri, Main priest Koodalmanikyam Temple, the one and only Lord Bharatha Temple in India.
i bought the AC FLO 9JACGL4 on 04/01/2008 for 17000+.
after 5 months the cooling became low, and i told the agency from where i bought the AC, unfortunatly there was no use till the end of 2009. then he gave me a toll free number and asked me to register a complaint. i registered the complaint and after a long wait of more than one month, a guy came and said there is a problem in the gas unit. he just filled the gas and took Rs.800 from me without even a recipt.and also he took the remote controll of the AC because it was not working as well. since then there is no response from them who said they are the authorised service persons from Lloyd in Thrissur. i tried to contact them through the phone, but no reply and still not rectified the complaint. and i lost the remote as well. now i can't switch on the AC. i called the toll free number again, which i suppose is a call center several times, and still thre is no reply. now its very hot in kerala and i got an AC which is new and i can't use. how unlucky i am. i am fed up with you people. i should have bought a good AC from some other company which has good product and service. it would be a great help if you could do something.
thanks.
Anand.

We have purchased 10.5 tns split ac of LLOYD company from VIJAY SALES (ANDHERI WEST), Bill No. [protected], on 1st May, AC was delivered on 2nd May, we were told in two days time company mechanic will come for installation, nobody has turned up, therefore on Tuesday I have called LLOYD CUSTOMER CARE No., executive told me that he can not help me in this case as request has to come from VIJAY SALE (MAHIM), than after Thursday i have called VIJAY SALES on[protected], they said that within two days mechanic will come, but till today i.e Saturday, 8th May no one has attended the complain, neither LLOYD is reddy to give service nor VIJAY SALES are giving any reply as it is most difficult to connect their no, its busy most of the time. Pls let us know it was our fault that we have bought a product of LLOYD company.

Fedders Lloyd enterprises are just making the money the ac does not work properly, I know itz a machine our ac compressor got spoiled within 6 months and the ac was used just for three months but the people in the service center are worst than the company people who made the ...They are not at all help full ...itz better to go for an Indian product or or the company where you have people working not the machine .I really feel sorry for you all.please be clear on the product s which you are selling through distributors .most of the misconceptions are through dealers and service center... spoiling the reputation of multinational company Feeders Lloyds Mr.Pavan Bhargava .the acting President is to be blamed for the same seriously ac does not work at all maintainer people say there is problem with gas., service center people says there is a problem with the compressor things are just not getting sorted out itz been more than three months gas has been checked ,compressor has been checked ... ...my email id..[protected]@gmail.com

Dear Sir,

I brought a A/C 2 weak ago, The performance of Lloyd ac is very poor. my room size is 12m2. ac capacity is 1 tone. this ac took cooling my room is more than 3Hr, service engineer came my home and maximum try to service this ac, but he cannot solve.

second problem is service from company side, this company approach to costumer is very bad. lot of time i complain to company for servicing but responds from company is very bad.

This product buy from Gopu-Nandilath edappilli


my experience is this ac is very bad


my address

shihab pm
pallilamkara
kalamassery po
eranakulam, kochin

Would you trust Haden Engineering at Mitchell ACT who employ a thief, robber, drug dealer, ex prison convict Lloyd Stephen Ganzerla who did time in Stuart Creek Prison near Townsville for embezzlement (stealing money from the Federal Government). Would you allow this nasty, violent home invading thief Lloyd Stephen Ganzerla on your premises. He, with other criminals invaded our home and robbed us of hundreds of thousands of dollar$
READ MORE HERE
http://austlawpublish.com/forum/viewtopic.php?f=2&t=23

Dear sir

I have left M/s Fedders LLoyd Corporatiuon Limited on 18th December 2007 .

Then after ward I have sent my withdrawl form to withdraw my P F amount (and all the paper scanned and attached in the attachment) .
I have already sent my form for withdrawl in the month pf April 2009.

Till date I have not received any confirmation from M/s Fedders LLoyd Corporatiuon Limited , not even they have intimated whether they have deposited my pf form at regional p f office or not.

They are only harrasing me , for not processing any of my papers.

My P F ACOUNT NO:- DL/563/5979.

Kindly look into the matter.

REGARDS

KALENDRA NATH PATRO


PRESENT ADDRESS:-

KALENDRA NATH PATRO
PLOT NO:-55A,
BACK SIDE TO RAM MANDIR
UNIT -III
KHARVEL NAGAR
BHUBANESWAR-751001
PHONE NO:-[protected]

The Table Stand of 22" LCD TV purchased on October 19, 2009 broke on November 6, 2009 as I was moving it to connect the VGA Connector from my PC. On complaining to the company, they state that the stand was in good condition when they delivered it. Since it has broken while I was moving it, it becomes my resposibility and I will have to purchase a new stand from them.

When something breaks within 3 weeks o[censored]sage, isn't it a design flaw or poor quality of plastic?