Submit a Complaint
Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in
1
Updated: Oct 7, 2025
Complaints 1987
Resolved
243
Unresolved
1744
So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Delhi Transport Corporation [DTC]

Delhi Transport Corporation [DTC] reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
9
9438deep
from New Delhi, Delhi
Apr 22, 2024
Report
Copy

Address: A 88 Tajpur Pahari Budh Vihar Badarpur

1000 rupees paid on 18th April 2024 at 8:01 pm. The e-pass should have been generated on April 20 but the e-pass has not been generated yet.

Application Status - Application Received. Payment is under clearing.

Please find the attached snapshot for your reference
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    1
    1duggu1
    Apr 19, 2024
    Apr 19, 2024
    This thread was updated on Apr 19, 2024
    Report
    Copy

    Complain about DTC bus driver

    When i was coming from airport to health centre a bus came near bus stand bus No. 764 vehicle No, =. DL51GD3167 the bus driver not stop the bus please take action....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    T
    Tushar designer
    from Rohini, Delhi
    Apr 17, 2024
    Report
    Copy

    Raising issue regarding student bus pass refund

    I'd applied for the concessional e bus pass application number[protected] for two months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue. And on the update link, it shows that my money has been refunded but it actually hasn't.

    These are the details...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    N
    Nitish878
    from delhi, Delhi
    Apr 13, 2024
    Report
    Copy

    Respected sir/mam

    My application no[protected]

    I have applied for DTC bus pass service.but it's not getting approval yet. this is problem with everytime either it's get delayed or rejected without giving any proper reason.

    I am a student not able to spend so much on transportation but everytime it's created problem and unnecessary tension

    You are highly requested to kindly approve my bus pass
    Nitish
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ram veer Rana
      Apr 9, 2024
      Report
      Copy

      Address: A 228 Gali No 6, meet nagar. Meet nagar.
      Website: DTC

      Lost (stolen) my purse in bus route No 971 between Gokulpuri to Loni road flats. at around 15:50hrs today 04 Apr 2024

      If submitted by someone
      May kindly be returned to
      me
      Ram Veer Rana
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jk.mam
        from Delhi, Delhi
        Mar 31, 2024
        Report
        Copy

        Address: New delhi
        Website: dtcpass.delhi.gov.in/apply

        I apply for dtc concessional bus pass online for 5 months but I don't know what reason they reject my bus pass and not refund my money 500 rupees only
        +3 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suryanshu410
          from Delhi, Delhi
          Mar 30, 2024
          Report
          Copy

          Sir/mam,
          It's Laxmi Nagar where I'm residing. This morning, I took Bus No. DL 1PC 7290 from Laxmi Nagar to Barakhamba. Regarding a bus ticket I had, a DTC bus conductor mistreated me. I took the ticket online. The conductor asked me to show me your ticket and I showed them my ticket. then he yelled at me and said come here and show me I can't see then I replied I can't go there, you come and check. Hearing this he got angry and started threatening me by stopping the bus.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sntarique
            from Delhi, Delhi
            Mar 28, 2024
            Report
            Copy

            Sir/ Madam
            I'd applied for the concessional E-Pass 8 days earlier with application number[protected] for three months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue.

            These are the details required:
            New Bus Pass Application No:[protected]
            Phone No: [protected]
            Date of Applied Pass- 20th March, 2024
            Pass Amount (in Rs.)- Rs.300
            Transaction Details- Paid through UPI ( Google Pay)
            Name of Applicant entered while applying pass- Saiyed Najibullah
            Pass Validity requested- 3 months from 1st of April to 30th of June
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              [email protected]
              Mar 27, 2024
              Report
              Copy

              Address: Near Ruchi boys PG

              I am staying in veerapuram mahindra city.
              We have numerous of stray dogs. Every it is becoming great challenge to get because of these dogs barking .

              Every single day it is torcher. I have been staying here more than a year. I can count how many days I got sleep peacefully.

              Please I request you to take care of this issue.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shweta_bisht
                from Gurgaon, Haryana
                Mar 26, 2024
                Report
                Copy

                Refund of my rejected bus pass

                I have applied for a bus pass on March 26, 2024. But my application has been rejected on March 26, 2024 at 12:43pm stating Your Bus Pass Application Id:[protected] has been rejected due to non-submission of Duly filled pass application form attested by authorised signature of the institute, Miscellaneous Administrative Reason.

                I paid 783 rupees via Google Pay and after rejection i haven't got the refund for the same.br...
                +2 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                sntarique
                from Delhi, Delhi
                Mar 24, 2024
                Jan 9, 2025
                This thread was updated on Jan 9, 2025
                Resolved
                Report
                Copy
                Resolved

                Raising issue regarding bus pass refund

                Sir/ Madam
                I'd applied for the concessional E-Pass 4 days earlier with application number[protected] for three months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue.

                These are the details required:
                New Bus Pass Application No:[protected]br...
                +2 photos
                Helpful
                3 other people found this review helpful
                3 found this helpful
                Write a comment
                Report
                Copy
                S
                SreePartha
                Mar 22, 2024
                Report
                Copy

                I have applied for a bus pass on 22nd March 2024 . But my application has been rejected on 22nd March 2024 stating Your Bus Pass Application Id is[protected] has been rejected due to non-submission of Fee Receipt attested by Authorised signatory of the institution, Miscellaneous Administrative Reason.

                I paid 500 rupees via Paytm and after rejection i haven't yet got the refund for the same.
                Date of Application: March 22, 2024
                Application Number:[protected]
                Duration: 5 months
                Amount: 500

                Transaction ID:[protected]
                Paid to: sbiepay.[protected]@sbi (Delhi Transport Corporation)
                Paid Via: Paytm
                Payment Date: March 22, 2024
                Payment Time: 1:36 PM

                Kindly look into the matters and try to provide the refund.
                +3 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shailendra28@
                  from Delhi, Delhi
                  Mar 16, 2024
                  Report
                  Copy

                  Address: Delhi
                  Website: www.dtc.nic.in

                  Sir in route 8 the fair of Noida phase-2 to Ali Village in ac bus is 44 rs but your aap charge49rs please solved
                  +1 photos
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shailendra28@
                    from Delhi, Delhi
                    Mar 15, 2024
                    Report
                    Copy

                    Address: Delhi

                    Sir in route 8 the fair of Noida phase-2 to Ali Village in ac bus is 44 rs but your DTC aap charter showing 49 rs
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ArjunDeepak
                      from Chennai, Tamil Nadu
                      Mar 5, 2024
                      Report
                      Copy

                      Address: Balaji nagar, anakaputhur ,

                      Very difficult to sleep during night.. difficult to walk on the streets... 2nd main road, Balaji nagar, anakaputhur, chennai 600070
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        K5p
                        Mar 5, 2024
                        Report
                        Copy

                        On 5 th March 2024 I was traveling from dhaula kua to chhatarpur... I wasn't carrying cash but willing to pay the bus fare by scanning the QR code... But unfortunately my internet connection wasn't working and I was waiting for the network to come
                        The checking official pulled me out of the bus and fined me 200...I told them my problem but they didn't listen and charged 200... Pls help me getting my 200 back im ready to pay the bus fare amount
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pardhuman
                          from Delhi, Delhi
                          Mar 3, 2024
                          Report
                          Copy

                          Dear Team,

                          I booked DTC online e buss pass general AC for all routes delhi region on dated 27/02/24.I fill all the details after that payment deducted through UPI but E buss pass not received yet. I have checked online application status mention "Application received and payment under clearing" and also checked e sbi transaction status "payment clear on 29/02/24".
                          Please find details
                          Application no.[protected]
                          Transaction no.[protected]
                          Bus pass applied date - 27/02/24
                          Amount - 1000/-
                          My Name - Pardhuman
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tushar designer
                            from Rohini, Delhi
                            Mar 1, 2024
                            Mar 13, 2024
                            This thread was updated on Mar 13, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            Raising issue regarding DTC bus pass refund

                            Sir/ Madam
                            I'd applied for the concessional e bus pass 4 days earlier with application number[protected] for three months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue.

                            These are the details required:
                            New Bus Pass Application No.[protected]br...
                            +1 photos
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            Write a comment
                            Report
                            Copy
                            S
                            Strik
                            Feb 28, 2024
                            Resolved
                            Report
                            Copy
                            Resolved

                            Bus pass fee refund

                            Dear,
                            I applied monthly dtc student bus pass and it got rejected due to non-submission of Fee Receipt attested by Authorised signatory of the institution, Miscellaneous Administrative Reason.
                            With the mail they provided for information about my bus pass rejection they also provided a link and I was told to reapply with that link but the link is also not working.
                            Kindly process my refund of 100

                            Application...
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            A
                            Akgautam6706
                            from Delhi, Delhi
                            Feb 25, 2024
                            Report
                            Copy

                            Address: Sukhdev vihar depot

                            Kindly please attached the file and take action about this matter as soon as possible
                            Clock is showing insident at night.
                            +2 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              Related businesses

                              Gujarat State Road Transport Corporation [GSRTC]
                              1
                              (4416)
                              Delhi Metro Rail Corporation [DMRC]
                              1
                              (514)
                              Rajasthan State Road Transport Corporation [RSRTC]
                              1
                              (293)