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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Mar 23, 2025
Complaints 3790
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So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
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151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

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Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 124

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A
ashwini perumal
Aug 12, 2021
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Fake order

I have ordered product in Meesho app for the amount of Rs.1478. I got a call from delhivery for the product with same amount.so I thought it was Meesho product and received.But it was fake product and I lost money around Rs.1478. Please redund the money....
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B
Bimi Aby
Aug 12, 2021
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Bad service

Address: Perundurai, tamilnadu

Delhivery executive does not call the customer after updated customer can't reach after products will returned to supplier. If I call the executive did not respond after block my number...
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G
Ganesh Gavhane
from Pune, Maharashtra
Aug 12, 2021
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The courier boy not talk better. Manmad

Address: Vitthal nagar, yeola,

Can't talk about these...
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C
Chrysto
Aug 12, 2021
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Delaying Shipment

Address: Thrissur
Website: www.delhivery.com/track/package/938426168073

My order :3755889 has been held at thrissur my locality in Delhivery facility.

The shipment already delayed from the start and at last on 8th August 2021 it reached Thrissur but They are not responding to my mails or anything. Its been almost 1 week. Tracking number :[protected] and no response for any mails, no customer support

Please do the needful as soon as possible

Yours Sincerely
Chrysto...
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Y
yashcode5566
Aug 12, 2021
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Denied to deliver my package

The employee who had assigned my package said that he won't want to visit my location as he was feeling lazy when I submitted a review on google maps reply from the owner was "kay karlega lol"...
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1
1L2O3H4I5T6H7
Aug 12, 2021
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Not picking up the return product

On the 9th of August, I placed a return request on Ajio and the pickup was assigned to Delhivery. For the following 3 days, I received a message daily that your order will be picked up, but neither of them called nor picked my order. I've called them instead, the delivery guy told that he didn't receive any of my details regarding the return. This is a pathetic service, there isn't even a customer care number for delhivery nor do they respond...
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K
Kanhiya sharma
Aug 11, 2021
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I have complaint about a shipment

Where are delivered a shipment which LR No.is[protected]
It's very late and client is very rude for this...
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P
Pooja901
Aug 11, 2021
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Lost the courier

Delhivery guy ‘Siddhanth’ picked up the parcel on 28 July from Pune. The parcel had men’s shoes and probably that’s the reason someone has flicked it. State of logistics in today’s New Age Service. Today they notified saying that they’ve lost the parcel. I need to be paid the shipment value....
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S
shajana mol
Aug 11, 2021
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Holding my product

Delivery of the package failed due to the shipping exception
Tracking no:[protected]
Plz don't return the product .plz convey my regards...
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A
Anvitha Gopala
Aug 11, 2021
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Delayed in receiving material

Address: Agasarakoppa, kannangi post, Thirthalli taluk, Shivamogga dist-577226

My material(books )had dispatched from maven silicon banglore on the month of February till now i didn't received any material. They are informing that they had sent the materal already. Pls track the material as soon as possible
Tracking id:[protected]

Thank you...
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A
abhi-soj
Aug 10, 2021
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Delivered product from fake website with COD

Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

Today I received a parcel from Delhivery, due to covid protocol all the parcels are now collected by security at the gate, but the delivery agent asked me to pay COD cost over the phone, as per the SMS (from Delhivery) Rs. 594/- We made the online payment.

On looking at the packet we realize that the label does not mention the seller details, and whatever is mentioned in the smallest possible font size is for misleading.br...
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L
Listra
Aug 10, 2021
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Delay in delivery and the worst customer service system

Address: Head quarters: Plot 5, Sector 44, Gurugram Haryana - 122002. Registered Office: New Delhi

My order is in transit since yesterday. My order was supposed to arrive yesterday as displayed on the site. Now it is in transit which is literally 4-5 km from my house. My place doesn’t have any lockdown restrictions and all sort of delivery is allowed in this area. I don’t know why it is getting delayed. I want this order asap because I have a function to attend day after tomorrow . I ordered this only because of the speedy delivery...
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C
Chhan Tluangi
Aug 10, 2021
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Undelivered parcel

Address: Iti Veng, Aizawl, mizoram

Sir,
my parcel send from tirrupur to Aizawl got stcuk in guwahati for more than 2months. i track the parcel and sometimes it says the parcel returned but sometimes tracking id not found. i also send complain to the helpdesk but no reply till today.
please help me out ans ask delhivery surface courrier to deliver my parcel as soon as possible to my location.

tracking no:[protected]
& trackimg no:[protected]br...
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A
Ashok Kanni
Aug 10, 2021
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Cancel my order

Address: 2/685,mugappair east

My order number[protected].
Please kindly cancel my order...
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S
Shrikant Nimbalkar
from Mumbai, Maharashtra
Aug 10, 2021
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Delay In delivery and not handover my parcel even if I reach to the delhivery office

Yesterday I visited Delhivery local office they refused to handover my parcel to me. they said they will deliver it to your address very soon and still it is not out for delivery. Its been 3 days it was reached to delivery hub. I am trying to contact them since 3 days. Tracking ID[protected]...
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J
Jalaj Jain
from Noida, Uttar Pradesh
Aug 10, 2021
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Parcel not delivered

I have shipped my company IDcard, with tracking no[protected]...it was to be delivered on/before 9th Aug 2021
But it shows delayed and no status update after 7th Aug and today is 10 Aug
I need to get cleaance from my present company and have to join next, but i am stucked because of this fraud company Delhivery
It is critically urgent to be delivered, I even traced down contact numbers of people in Pune who has my...
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A
Appuvj
Aug 10, 2021
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Payment debited from account but not received by the company

Ordered online product from Lakme and product was shipped through Delhivery, for which payment was made via delivery link sms provided by courier guy.
I opted Amazon pay upi mode for payment and transaction was successful from my side but courier guy said that payment has not been received in his system and told me to make the payment again. He told me that failed payment will revert back in 7 days, as per his confirmation I paid...
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S
Suprabha B
Aug 10, 2021
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Product not delivered and now return is also delayed

Address: Bengaluru

I had booked a delivery of my laptop to office address within the city, the courier team took 3 weeks but had all failed delivery attempts. Now it has been over 5 days since they changed the status as return to consignee and everyday they tell me it will be returned in 24hours. Almost a month’s delay and tension and I’m following up on daily basis....
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V
VR Solutions
Aug 9, 2021
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Services

Worst company.. Dont do business with delhivery...
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M
manu56436
Aug 9, 2021
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Quickly Speed Up And Deliver My PACKAGE As Soon As Possible

Sir/mam, my order for AWB NUMBER : [protected] has to be delivered to me On or before 11 TH of this MONTH. So, i request you to deliver my product as soon as possible as it is urgent...
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