Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3789
Resolved
516
Unresolved
3273
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 149

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shah.s
from Quthbullapur, Telangana
Mar 5, 2021
Jul 22, 2022
This thread was updated on Jul 22, 2022
Report
Copy

Damaged my shipment

Address: Hyderabad

I booked two shipments using shiprocket service to send the boxes to Tamil Nadu. The courier used was Delhivery.

The boxes are from ikea which are the strongest boxes used for packing. The product cost of the shelf sent is Rs 9290.

After receiving the product from ikea I packed it again with clean wrap and placed several fragile stickers.

Please see below pictures and video. Attached picture...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
A
Anargala
from Secunderabad, Telangana
Mar 5, 2021
Report
Copy

I haven't get my parcel

I haven't received my parcel yet.. In tracking it is showing that the parcel is in transit from the last 5days.. How many days will it be in transit.. Plz resolve my problem and send my parcel immediately.. Plz treated it as most urgent...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anargala
from Secunderabad, Telangana
Mar 5, 2021
Report
Copy

I haven't received my parcel

My parcel haven't received till now and also it is showing that it is in transit from the last 5 days and also showing that the 'shipment nit received from client'..

When will j get my parcel and how many days it will me in transit.....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaspreet k123
from Indore, Madhya Pradesh
Mar 4, 2021
Report
Copy

Shivam- courier person

Address: Jaspreet Kaur, sai kripa colony, Near hdfc bank

Shivam courier guy bringing parcel from nykaa at 12:20 pm. Upon telling him to cancel my order, he said to aapke aane wale sare courier cancel krne hai? Kyunki aapke cancel hoye hai to layu hi ni. Tu fazool baten mat kr. This is how we train people to talk to d places dey r going fr delivery. Today he has guts to talk like this, tomrw he can rob n do watever because he knows company won't do anything. I need you to take strict action against...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SURYA SARASAM
from Iringal, Kerala
Mar 4, 2021
Report
Copy

I cant track my order.

Address: Gujarat

I ordered one product from instagram shopping page.and she sent the product through delhivery and shared me the tracking id.but when i tried to track.it shows as invalid number.i cant track it.pls help .tracking id :[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Knowledge is Power Nandini arya
from Morādābād, Uttar Pradesh
Mar 3, 2021
Report
Copy

Regarding not received of my ev21055263932

Address: MORADABAD

Please arrange mobile no of moradabad delevry office controiller so that i can received my parcel of ev[protected]
also provide address...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Draveer Singha
from Sonapur, Assam
Mar 3, 2021
Report
Copy

Very irresponsible in terms of delivering products

Address: Patharkandi,Karimganj,Assam

I recently ordered a cloth dye with prepaid...in the meantime they showed a status that it's already delivered...but I haven't got the product, even I didn't get a single call also...the same kind of problem happened with me before...it's a kind of thing they do with most of the prepaid orders...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodchhajer
from Noida, Uttar Pradesh
Mar 1, 2021
Report
Copy

Courier atak gaya hai

Address: Surat

Awb no.[protected] rokke rakha hua hai, kya reason hai, kb diliver hoga...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Sorthiya
Mar 1, 2021
Report
Copy

We did not ordered this product

Website: Delhivery

This product is completely different to the order so I want to return it...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anisha12
Mar 1, 2021
Report
Copy

I made a payment twice, out of which one's refund I haven't got yet

Address: Guwahati

I on 27th February, was expecting a delivery by your company. I made payment through upi, unfortunately my payment has been deducted twice. The transaction showed it failed but money has been deducted from my account twice. Kindly refund.
Order no:[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
thekumardeep
from Sabedabari, Tripura
Feb 28, 2021
Report
Copy

Delivery boy refused to come to my doorstep for pickup which is 10 metres away from nh 44

Address: Santirbazar, 799144, South Tripura

My home is barely 10mtrs away from the National Highway 44. The agent refused to come for the big pickup. He wanted me to come to the highway then show it to him and then he'll accept. When i said this isn't the way home delivery and pickup works and will complaint against him. He laughed and say complaints don't work in our company so go ahead. This isn't the way....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jija Jose
from Delhi, Delhi
Feb 27, 2021
Resolved
Report
Copy
Resolved

Product is not delivered

Address: Kodakkad, Mannarkkad, Palakkad. Kerala

Delhivery office in Mannarkkad, Kerala do not deliver product to shipping address, not even inform the customer if the corier arrived and tell customer to collect it from their office. They do not deliver corier even the customer call them....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Virat Jaiswal
Feb 25, 2021
Report
Copy

Watch

Address: Paschim vihar Delhi 110087

This is a fake product to send me the id is ntw[protected] tracking id is [protected] plz return as well as soon possible...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Pawan Pawar
Feb 24, 2021
Report
Copy

Extra charges taken by your courier boy

Address: Vinod bhure .devli gaon.near tinu public school

Apke courier boy ne 1250 rs extra loye hai...costumer ko idea nhi tha product charge ka...glt product de kr 1250 le gya...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep908
Feb 23, 2021
Report
Copy

Product not delivered but it showing as delivered

Hi,

We didn't received the order but it is showing as delivered . Customer care people sent proof of delivery that is also fake . Here is my AWB no:AWB: [protected]. Please investigate properly to get the parcel. How can i pay the money without receiving my order?

Thanks,
Sandeep...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
realexpress
Feb 23, 2021
Report
Copy

Shipment not DELIVERED

CONSIGNMENT[protected] HAS BEEN BOOKED ON 15/02/2021.
(CONTENT: RAIL SIGNAL LIGHTS), IT'S A MATTER OF CENTRAL GOVT. DELIVERY NEEDED BEFORE 24/02/2021, OTHER WISE IT WILL NOT BE ACCEPTED. ARRANGE DELIVERY ON HIGH PRIORITY...
ALREADY CROSSED YOUR ESTIMATE DELIVERY DATE...
ARRANGE THE DELIVERY AS SOON AS POSSIBLE.
WT: 36KGS
HERE IS THE ADDRESS.
MR.Abhishek Kumar
SSE/RE/RNQ
O/o Deputy...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naved0009
from Bikaner, Rajasthan
Feb 22, 2021
Resolved
Report
Copy
Resolved

Company lost parcel

Tracking information shows delivered but my parcel was not received

Order id:13977
Courier:Delhivery
Awb no:[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bajayanti Samal
Feb 20, 2021
Report
Copy

Received an COD order which I haven't booked

I have received an cash on delivery order worth rupees 970/- which is fully damaged and used saree. My concern is that i haven't order any kind of this product, here my contact detail and delivery address is been misused for fraud purpose. I want to return this product AWB[protected]... Please provide me how can I deal with this issue!!...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mokshith02
Feb 19, 2021
Report
Copy

My parcel not delivered

Address: Gujarath

My order from gujarath why return my parcel...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Purva Pruthi
Feb 19, 2021
May 6, 2023
This thread was updated on May 6, 2023
Resolved
Report
Copy
Resolved

Product delivered to wrong address and is lost

Hi,
One of my orders with tracking ID [protected] was delivered to the wrong address and is lost now. The shipping address is completely different from the address on the tracking page as can be seen in the screenshots. The vendor also tried to place a return order for the package, still no success. This is very frustrating. Delhivery tracking page even shows call was placed to the consignee and no call was received by me. It was...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy

Related businesses

Shadowfax
1.8
(1432)
Madhur Courier
1
(1071)
Real Packers And Movers
5
(3)