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Delhivery Complaints & Reviews

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Updated: Jan 12, 2025
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Delhivery reviews & complaints page 160

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H
Haimanti D
Aug 31, 2020
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online ordered sleeping mattress not being delivered

I would like to file a complaint against amazon india and delhivery who are logistics partner of amazon india for their extremely pathetic service delivery is providing to its customers. I had placed an order (Sleeping mattress) worth rs 7000 through amazon on 6th aug which is stuck at the same location since 22nd aug. Emi will be deducted from 5th of september but the product has not yet been delivered to me.

Every 2 days...
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Endow Toys
Aug 31, 2020
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Missing partial parcel

Address: A-305, Venkatesh Lake Vista, Dattnagar-Jambhulwadi Road, Ambegaon Khurd

Hello sir,

I sent a parcel from pune to mumbai. The parcel contained 3 items. Even while scheduling the shipment i have mentioned there are 3 items. Today buyer received only one item from package, another 2 items are not received and are missing. Awb number is[protected]. Attaching image taken while delivering the parcel and while dispatching the parcel. You can see there is only one box while delivery. And even the tape...
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I have ordered a dining table from flipkart. The delivery is taking place with delhivery, awb:[protected].
Now it is picked on august 13. And current in my home town - destination city kolkata. It is here for past 5 days. And still it is not delivered. Everyday it is just getting delayed by one day.
Disgusting service. Every other parcel is coming except this one....
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Don_k10
Aug 29, 2020
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Shipment not delivered on time

Address: Jalgaon

I have shipped my house hold items through a movers and packer and they are registered their firm with Delhivery. The Mover and packer promised me to deliver the shipment at my doorstep. I payed full amount of the shipment i advance due to part load.
The shipment was picked up on time and reached to the destination city very quickly without any issue. However, the shipment did not reached to my door step and held at warehouse since...
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Mitali Singh 1005
Aug 29, 2020
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Order not delivered to me

Delhivery was supposed to deliver my order on 21st August 2020. I didn't received any call from the delivery man on 21st august. Next day I tracked my order on the official site if delhivery. It showed that my order has been successfully delivered.

I didn't received any courier from them. I verified the same from my family members and neighbors.

I wrote mail to delhivery customer support email ID. They promised...
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yami_vaji
Aug 28, 2020
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Regarding product not delivered

Address: Gurgaon, haryana

My order id is: [protected] and AWB number is: [protected]. The status of the AWB number is saying that the product is delivered but i did not recieve any package and more over the status is saying that it was delivered to me itself. I tried reaching decathlon and delhivery customer executives but none of them solved my issue. I wrote them mails but no one responded to me. My package might have been misplaced. Please help me get me back my...
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sachin santhan
Aug 28, 2020
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Mobile

Team club factory,
I got the order no. So[protected]Tracking id of delhivery:[[protected]] for my product. I check the status for the same product and found the tracking message as -
"package not picked/received by client" as per delhivery courier system.
Please resolve it fast and ship my product to me this week latest on priority....
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Pradeep Sundararaj
from Pune, Maharashtra
Aug 28, 2020
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AWB 2829214827966 Delivery

Awb[protected], from bengaluru (560093) to tiruvallur (600062). Consignment was prepaid & booked on 11/8 from bangalore and picked up from bangalore on 12/8 and reached chennai warehouse on 16/8 but not delivered till date. Past emails from delhivery customer support on 17/8, 19/8, 24/8 & 27/8 states that shipment will be delivered within 24-48 hours but it never happens this delivery remains an enigma...
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S
Sharif80
Aug 27, 2020
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Received wrong parcel

Hi, we have placed two orders on August 4th (which are 2 bags) from Bangalore to sattenapalli. AWB nos[protected],[protected]. And very next day both the bags got picked by delivery boy. And we have received 2orders on august 11 and one of them is not mine. Received cardboard box instead of bag. Both the parcels has address stickers which has my name and my addresses. Many times dropped mails to Delhivery team but don't see any progress....
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Kishan Bhargav
Aug 27, 2020
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Complaint of courier not picked up

Dear team,

My awb no.[protected] has not been picked up yet.

I had escalated it and emailed yesterday i was informed on email that the same would be picked up within 24hours.. Post 24 hours its still lying with me.. Could you please explain what is causing the delay???

Originally it was to be picked up on 24th august 2020.

Kindly look into it immediately....
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Leheri Shetty
Aug 27, 2020
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Package not delivered

Address: Gurgaon

Tracking shows my package is delivered but i haven’t got it. The delivery guy must have lost my package or this company did. They don’t respond to messages, emails or calls. Tried contacting them on Facebook and instagram as well. But no response. AWB[protected]...
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Adarsh rocky
Aug 26, 2020
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my order or item still idle in coimbatore hub

Awb:[protected] with the above mentioned tracking number my order was expected today (26/08/20) (Guaranteed delivery) but still its in another state and for the past 3 days (Coimbatore hub) there is no movement im concerned because item is bit expensive and i have prepaid for it escalate my issue and there is no proper channel for customer vare. Fully dissapointed next time dont choose delhivery...
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My order is showing "customer call placed" this status what does it means...
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Rashmi Gowda Punya
Aug 26, 2020
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Parcel not received still

Address: Bangalore

[protected], showing same status frm 5 days nt resived still pls help coustomer to reduce parcel...
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I had placed an order on Samsung website on 17/08/2020. Product was supposed to be delivered by 23/08/2020 as estimated. 'M/s Delhivery' shipped the consignment and the product reached destination city and hub by 22/08/2020.
The item was out for delivery on 24th early morning instead of 23/08/2020. I was tolerant keeping in view the covid-19 constraints. But the status was not updated since then. It is 26th early morning now. Nobody...
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shyam9096
Aug 25, 2020
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Product not delivered

I ordered a phone, when I checked the order the item came to my district but now I see that the phone is back, it has gone out of my account, emi will give it back to me and solve this problem...
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Bibzz
Aug 24, 2020
Nov 15, 2022
This thread was updated on Nov 15, 2022
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Payment debited from Paytm but not received by the company

Address: Gurgaon, India

I had made an online purchase of Mi 4A TV from Flipkart Order ID : OD[protected] on 12 Aug2020 and the cost of Rs. 12499 was debited from my Paytm account UPI REF. id[protected]
But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest....
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A
anishag204
Aug 24, 2020
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Wrong amount charged for the parcel weight

I ordered for 2 waybills. One to bangalore and other to kolkata. One of them
Only had 3 glass bottles. Their weight were less than 500 gm.
In the dashboard i could see the weight mentioned as 995 gm and the amount charged was 90.86.
How can you justify extra 400-500 gm.
For the other parcel had only 2 pair of slippers whose weight was again less than 500 gm.
In the dashboard the weight shown was 1344...
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Dipa89
Aug 24, 2020
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Package not getting delivered

Address: Guwahati Delhivery Hub

Tracking no[protected],[protected]. I am waiting for the products from last 20days, as per tracking it shows tbe goods are at Destination hub but they are not delivering to my home neither there are any customer care number to call them nor they are responding via whatsapp support. It's such a harrasment. Upon checking one of the tracking no last evening it shows that they have placed returned to it....
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Ruru Sang
Aug 24, 2020
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Cancelling items without buyers consent

Address: Rongkon songital, Tura, west Garo hills, meghalaya

Delhivery Tura branch has been cancelling many items without the buyers consent and it is not fair at all for the buyers because we pay for shipping charges and for their delivery service but Tura delhivery has yet again cancelled my item without calling me even once I urge to please look into this matter. Enough is enough and it is not just me who have faced this!!!...
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