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Delhivery Complaints & Reviews

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Updated: Mar 23, 2025

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So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 96

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Package not delivered since last 4 days status showing as delivery failed. Tried to contact the delivery person, but he is not picking up the call, rejecting my call.
everyday it shows that parcel is out for delivery but at the evening it shows delivery failed.
kindly get my parcel delivered at registered location or return it to me....

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Respected sir ;

awb no: [protected]

I ordered one product in ajio then ajio arranged delhivery courier partner, then shipped . 27 th nov my order is reached my near hub but my not yet delivery. so kindly delivery my order sir. take a action sir.

thanking you...

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Hello, I shipped a parcel with awb number[protected] to Delhi, from lucknow on 29th. The parcel had to reach Delhi for a wedding. It is stuck at bilaspur hub since 2 days. I am so hopeless since it was for a wedding and wedding is on 4th...

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Address: 1439/23 Naiwala, New Delhi, Karol Bagh

Hi,

I have been facing this issue for so long now, that I don't know how to deal with it any more. I have been ordering a lot from different brands and there is one of your delivery agent who is harassing me a lot, to a level where I don't know what to do anymore. There has been times wherein I have gone to the hub and picked up y own orders. I don't understand this behavior. I have called him multiple times, he is not picking...

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Address: ahmedabad

The material reached on 2nd nov 2021, but never despatched. left for delivery on 3rd nov 21 but did not deliver. Today its 4th nov 21, i am not sure whether they will deliver or not. MOST UNFORTUNATE IS Delhivery do not have any customer careless department no. I MEAN NO PHONE NO. Why Indian government do not have any guideline for all these courier companies....

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Address: Delhi

Delivery boy cancelled my Pick-up Order without contacting me and wrote that order was cancelled by customer end he never contacted me he didnt even tried he just generated cancellation OTP the cancelled order without OTP this is pathetic behavior i tried contacting Delhivery consumer care but they are also not helping i want action on that delhvery boy for his rude behavior
Parcel Tracking ID:[protected]
i will take legal...

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My package has to be delivered by 3rd dec 2021 but the package shows it has been delivered on 2nd dec but i didn’t receive any package from Delhivery....

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A product not delivered since past 7 days it shows it reached the destination but still not yet delivered and shows the same info daily when I track.
Tracking number[protected]...

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Address: Udaipur

Hello Prachi Ranawat this side i booked an shipment on date 20 october, 2021 for malaysia and i got to know after a week that its been lost by logistic company.
I contacted the person who booked the shipment from udaipur Rajasthan and he is been saying that he has got no response fron higher authority for refund
I am requesting u to please refund Rs5000 against loss or otherwise i have to file a complaint in consumer courtbr...

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Address: Guwahati

Website: Ajio

Delivery person didn't call me. No one has delivered my order still it is showing as delivered. Very disappointed with this service. It was a prepaid order....

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Address: Gurgaon / Delhi

My Awb is[protected], pathetic and liar courier service is sending msg everyday that "courier couldn't be delivered as I was not available" I want to sue them for this lie and unprofessional remarks they put. One of the most pathetic courier service. No customer care no to contact. No one to respond, biggest fraud....

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I want my order right now. Why you people not deliver to me it's 2 weeks already my product arrived at my nearby hub. My tracking id is-[protected]...

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Address: Nellore

Hi,
My company items are not yet dispatched. It shows in transit from 15th Nov 2021.
Tracking consignment Number : “[protected]”

could you please do the needful.

Thanks & Regards,
Srinivas...

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Latest update -

Dear Sir/ Ma'am,

Apologies for the inconvenience. The shipment with AWB No has been re-routed from Gurgaon, Haryana, and will be connected to the destination center Gurgaon TauruGW, Haryana soon. Please verify your correct shipping address along with Pincode so that we can cross-verify it at our end. Meanwhile, we will try to expedite the delivery process at the earliest.

How...

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This is a civil offense. I have not permitted them to delay my order instead they have delayed by lying.

I am adding picture as an evidence.

Delhivery team stop being cheat.

Your delivery agents try to steal items possibly by doing this.

In the past same has happened to me with a fan that was supposed to be delivered... not sure what your team is doing.

If this item...

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They showed that I requested for a delay in delivery when I did not.

Their delivery agents have been doing this multiple times.

Want to go to police and file a complain or maybe file a civil lawsuit against this company for their fraud activities....

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This is a fraud company. They lie about customer requesting delay in delivery, not true at all.

Tracking ID - TRACKING ID
[protected]

Their delivery agents are possibly stealing items.

Bilaspur - HR is the area...

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They have delayed my delivery stating I requested it. Lies.

They are definitely possibly fraud. Future buyers please do not user Delhivery services....

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Hi, My name is Shalini. My tracking ID's are
[protected],[protected] and products are reached Chennai on 27 and 29th November. But still it is in Transit stage and not ready for out for delivery state. Everyday estimated delivery date is changing and not delivering the products on time. Requesting you to deliver the orders by today or tomorrow as this is very urgent order. Please help me to deliver the product as early as possible....

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Is Delhivery a fraud company? Seems like one, no support number available.

Clients please be aware this company seems to be fraud....

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