Submit a Complaint
Claimed

Delhivery Complaints & Reviews

www.delhivery.com
1
Updated: Mar 23, 2025
Complaints 3790
Resolved
516
Unresolved
3274
So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Delhivery

Recently resolved complaints

View all complaints

Most useful reviews

151
Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
128
return product
36
Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sameer prusty
Nov 19, 2021
Report
Copy

High courier charges

Address: At po-Nadhara,Nadhara, gudiakateni, dhenkanal

Why ur delhivery have high amount of charges taken ... I ordered a product 1.2 kg & delivery charge is 150...very bad experience in delhivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh113
from Indore, Madhya Pradesh
Nov 19, 2021
Report
Copy

For false delivery

They are showing that product is delivered on website but still the product is not received and no proper customer service for that and also they are not giving any proof of delivery. Worst experience by courier service...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sushant688
Nov 19, 2021
Report
Copy

Tracking id-135431596367 pickup pending for 4 days

Address: najafgarh-delhi

Tracking id[protected]
One pickup guy came on 16th nov 21 and told that there will be another guy coming for pickup and cancelled the return. Since then no one came. Untill this is pickup reliance digit will not deliver my replacement order. kindly expedite and get this pickup completed today...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jay98261
Nov 19, 2021
Report
Copy

Product not getting delivered

Address: Indore Delhivery Service
Website: www.delhivery.com

My AWB Number is[protected]

My package was picked up on 8th November from Gwalior Madhya Pradesh and was to be delivered to Indore.

As per the tracking details that I am able to trace, the package reached Indore on 13th November, but it has not yet been delivered to the exact location where it was supposed to be delivered.

Daily the estimated delivery date gets extended by 1 day.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pujari10
Nov 18, 2021
Report
Copy

Courier not received which was shipped on 29th October

Courier[protected] was shipped on 29th October 2021 from surat and is not received yet.

Reported the issue to customer support over mail but no response....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpita99999
Nov 18, 2021
Report
Copy

Prepaid Package not delivered

There is no clear status update on my shipment with tracking id[protected]. According to the tracking status, The package is arriving at Delhivery courier facility Chennai almost everyday for past 7 day. There is no way to raise a complaint or call them. Amazon themselves couldn’t track them. I have made a commitment with this order and I will be in problem if this gets cancelled. I need this product to be delivered. As it’s already...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sinhaan
Nov 18, 2021
Report
Copy

Item got picked up from my address still showing return pickup unsuccessful.

Address: Gurgaon

Hi, I ordered a adidas floaters(order id :[protected] from tata cliq and initiated a return request for the same.
The Delhivery's delivery guy (Showkath #6033, phone: [protected]) picked the item saying that you will get a message for return initiation and item picked up but i did not get that.
It's been more than 7 days now and I am getting again and again from Delhivery guys that we could not pick up the item due to your unavailability...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriyog Jambekar
Nov 18, 2021
Report
Copy

Shipment not received but on website it shows it delivered.

Address: 402106

I am afraid that the shipment is taken by the delivery person itself for his personal use. I want my shipment I have ordered it by discount I want that discount....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chtony3015
from Khammam, Andhra Pradesh
Nov 17, 2021
Report
Copy

Product not received but marked as delivered

I've ordered boat xtend smart watch from boat official site and prepaid the amount which is supposed to be delivered by Delhivery logistics by 17/11/2021.But I didn't receive it instead got a message that it was delivered.I didn't receive any call from the delivery boy.Please Delhivery look into the issue and deliver my order which is very important.
Please Delhivery look into the issue.
Please....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Alpzy thomson
Nov 17, 2021
Report
Copy

Damaged Item return

Address: Pune WadagaonSheri Maharashtra

On 19/10/2021 I am sent some food items through delhivery for my sister. She is at Pune Maharashtra. Today on 17/11/2021 delhivery returned the item with damage and item short. Please find the images attached here....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishu Thakur 14
Nov 17, 2021
Report
Copy

I want to cancel my order

Address: Prem Singh house no 137 nekjan darwaja baghwala Khanapur Guntu Bulandshahr Uttar Pradesh 203405

I want to cancel my debit card order by fi account so please cancel my debit card delivery .I don't want this product. please cancel my order....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Himabindu aluri
from Visakhapatnam, Andhra Pradesh
Nov 17, 2021
Report
Copy

Regarding my shipment not delivered

Address: New delhi

I shipped my footwear through delhivery direct courier service one and half month back but they didn't deliver my shipment and not returned also I asked many times for this issue I mailed to customer care also many times bu they didn't solve my problem.My shipment no[protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
ritika sigma
from Delhi, Delhi
Nov 17, 2021
Report
Copy

Rto not initiated yet

Address: 99, BADLI INDUSTRIAL AREA, PHASE - 2 BADLI, DLEHI - 110042

Courier: Delhivery
AWB No.:[protected]

1 Nov 2021, 11:19 PM - RTO INITIATED DATE

Courier: Delhivery
AWB No.:[protected]

1 Nov 2021, 09:15 AM - RTO INITIATED DATE

Really very poor services of delhivery kindly return our courier as soon as you can now it been very long the courier in in the hub but why it will take a very long to product get delivered???????br...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mritika khati
Nov 17, 2021
Report
Copy

Delivery guy not delivering my product

I am very unhappy with your courier service the delivery guy is not delivering my product at my registered address saying he is going to far off places since I hve provided with the delivery charges it's your sole duty to deliver my shippment at my doorstep and he is denying saying I am giving him the wrong otp where as I provided him2161 is your delivery code for mritika khati (Planter Stand), AWB ([protected]).Share with agent ONLY...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
junaid mohammad
Nov 16, 2021
Report
Copy

Damaged shipment

I shipped my product through delivery and they took days to update the status. They finally updated status to “damaged in transit” and initiated a “return to origin” shipment. It has been 15 Days and my product has not come back to me....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
christygeorge
from Kochi, Kerala
Nov 16, 2021
Report
Copy

Delhivery not delivering my package even after the package has reached the nearest hub in Nov 4

Address: Delhivery,Kunnathnad,Address: Near White Mart-Joseph’s Arcade next to Private Bus Stand, Kizhakkambalam, Kerala 683562
Website: www.delhivery.com

Hi team,
I gave a package to delhivery for shipping an asset to Bangalore. Not only the team failed to deliver it, but they haven't yet returned the package back to me
Even after multiple follow-ups, the team has not taken the issue seriously and haven't returned the package even after the package has returned the nearest hub back in Nov 4th.
The delhivery team has even removed this order linked with my phone number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vijaysinh Chavada
Nov 16, 2021
Report
Copy

My ATM card not delivered

Address: Vadasma Mehsana Gujarat 382705

Missed You: We attempted delivery of Card- ATM / Debit Upgrade for ICICI Bank Acct XX6211 by DELHIVERY, AWB[protected] on 16-NOV-21. For details, pls call Customer Care.

I am hom bat not going to anee time

My mo.[protected] col me...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaysinh Chavada
Nov 16, 2021
Report
Copy

My ICICI bank debit card

Address: Vadasma mahesana Gujarat 382705

મારું બેંક નું atm કુરિયર માં આવેલ સે પણ કોઈ આપવા આવેલ નથી અને પરત કહેશે કોઈ ગેર મળેલ નથી હું garej સુ કીએ6 આપવા આવેલ નથી...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Akib Ahmad
Nov 16, 2021
Report
Copy

Delhivery return parcel not delivered but status is returned

Address: I -56 street no 2 near Madina Masjid Gyan Mandir road, Jaitpur extension badarpur

My return parcel with AWB no.[protected], has not been delivered to me, however the status is reflecting as it is delivered. It has been picked up with the pick up code[protected]. Please tell me why the status is deliverered?...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Muzammil Ithodikka
Nov 16, 2021
Report
Copy

Delivery wrong status and not responding

My shipment with ID[protected] is not received, but showing wrong status as delivered,

The customer care is not responding...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Maruti Air Couriers & Cargo
2.1
(24)
Tej Couriers / Ghatge Patil Consultancy Services
1
(66)
Safexpress
3.7
(1076)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR