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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 17, 2025
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306
Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called
202
dtdc courier not delivered (office closed or door lock - (cir)
174
consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24
Sending the item to wrong address instead of my address
Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 2

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A
Amit K Sang
from Gurugram, Haryana
Sep 11, 2024
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Lost parcel and faked delivery status

We shipped a parcel from Gurugram, Haryana India with AMB :F32323723 on 13th August 2024. It was supposed to be delivered at Faridabad, Haryana, India. DTDC showed on 16th August 2024 that the parcel has been delivered successfully. When we complained that it has not been delivered, they could not even produce the receiver's signature and told us that we will investigate and comeback on whereabouts of the parcel. Since then we have been given...
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NiteshLakhmani
from New Delhi, Delhi
Sep 10, 2024
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urgent complaint regarding poor service and reimbursement issue at dtdc vikaspuri branch

I hope this message finds you well. I am writing to express my deep dissatisfaction with the service provided by your vikaspuri, new delhi branch (110018), and to bring this matter to the attention of your ceo and director, as it severely tarnishes dtdc’s reputation.

On 13th august 2024, my wife, who is a doctor, visited the vikaspuri branch to courier essential medicine to a patient in manesar (122052). We were assured that...
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J
J Baby
Aug 14, 2024
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Package not delivered and keeps showing "could not attempt"

Address: Neraluru Branch, Bengaluru

My DTDC consignment D31451454 has been showing out for delivery from morning 9:42 14 August and then suddenly evening 5:33 PM they mention as "Could not attempt". In 7 hours they couldn't deliver the package to me and didn't even bother to call and inform. When I called the number [protected] which is mention DTDC website, after being in queue for 20 mins someone picks the call but then they don't speak. The person kept tapping the keys on...
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R
rock281981
Jul 16, 2024
Jul 17, 2024
This thread was updated on Jul 17, 2024
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Marking customer unavailable

DTDTC tracking reference no 7X[protected]
my parcel was shipped with priority and it was supposed to be delivered by 16th, DTDC never tried calling me or came to my place I was in home all day and these people mark as customer not reachable . This is very unethical charging for premium service but lying about customer availability this is very bad i need help in getting this resolved...
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R
RAM KISHAN
from Noida, Uttar Pradesh
Jul 12, 2024
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x51810179- need delivery

Address: i

Lakshy
Building No./Flat No.: No 81/2 Situated
Name Of Premises/Building: Kalappa Garden, Vigro Nagar Post Road/Street: Gunduru Road
Locality/Sub Locality: Kammasandra Village, Bidarahalli Hobli City/Town/Village: Bengaluru
District: Bengaluru Urban
State: Karnataka
PIN Code: 560049
Contact Details:-[protected]...
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C
Chikkanna Paniyappa
Jun 24, 2024
Jun 24, 2024
This thread was updated on Jun 24, 2024
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Documents are not reached.

Dear Team, Have sent courier on 17th June and status is showing as delivered in DTDC portal but actually it is not delivered yet. Asking DTDC customer care for last 5 days to share the receiver name and contact details.
But there is no response from them.

Documents should reach within 30th of this month otherwise . So request you to support and get it deliver it asap.

DTDC consignment number : B26204772...
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R
Reena_Rai
Jun 3, 2024
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Courier company representative are very unprofessional

Address: Bangalore, Karnataka

Dear Team,

I am writing to express my disappointment with the service provided by your courier representative from DTDC. This is not the first instance o[censored]nprofessional conduct; there have been multiple occurrences.

Today, I was expecting a Cash on Delivery (COD) courier. Despite being prepared to make the payment, the courier was not handed over to me for the mere verification of customer details on the package....
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S
Srinivas Pagadala
from Amaravati, Andhra Pradesh
Jun 2, 2024
Jun 2, 2024
This thread was updated on Jun 2, 2024
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Naruto shippudun

Address: Amaravati
Website: Naruto shippudun

Sir Naruto shippudun in Telugu is not coming in Telugu we are waiting for Telugu language but you are not telecast in Telugu you all ready realised telugu promo tell me why delay the program plz...
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P
placeholder444
from Gangtok, Sikkim
Jun 2, 2024
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Parcel not delivered tracking status falsely marked its delivered and signed by stranger

I ordered some products from the site https://thecuratedstoreindia.com on 23rd May and they sent my order through DTDC (tracking number: 7D[protected] and it was supposed to be delivered to me on 1st June i received a message that day which said it was out for delivery for at around 11 am I waited the entire day no calls nothing later that evening I get a message saying it was delivered to (stranger's name) i did not receive my package and...
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M
mohit2170
May 31, 2024
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No info about my Courier

There is no information about my courier, the status says Not Delivered(PAPERWORK REQUIRED-(OTR)).

no one is picking up the call....
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S
Sancharixyz
May 29, 2024
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Missing Products In Parcel

I send a parcel as box but received it as a tampered package. Items missing. No response even after 24hours. They are mentioning that they are not responsible...
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S
SubhabrataSana
May 29, 2024
Jun 8, 2024
This thread was updated on Jun 8, 2024
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I am filing a complaint against DTDC for their failure to deliver my consignment (Tracking Number: C[protected] and their lack of response to my multiple inquiries.

Details of the Complaint:

Consignment Tracking Number: C40627112
Date of Shipment: 27th April, 2024
Issue: DTDC's records indicate that the consignment has been delivered, but I have not received it. Despite several emails sent on 23.05.2024, 24.05.2024, and 25.05.2024 I have received no response from DTDC's customer support, as they replied as Ticket Resolved.
Request for Information: I have repeatedly asked for the exact delivery address and proof of delivery (including the recipient's name and signature), but these requests have been ignored.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    N
    Narayani Hanumantha Rao
    May 28, 2024
    Resolved
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    Resolved

    courier not received yet

    Courier was booked with the tracking ID B25419512 on 15th May 2024. The recipient pincode has been updated wrongly in their system and the courier has not reached till now. The status in the portal is updated only till 16th May that it has reached Neraluru Branch. I have been literally following up via calling to the customer care and writing emails. But till now there is no response from them.

    Its too sad to know that they...
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    A
    AprajitaGarg
    from Bengaluru, Karnataka
    May 27, 2024
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    Courier not received from last 15 days

    Website: customersupport@dtdc.com

    I have a courier with Tracking number as D91446716 which was shipped from Sirsa on 11th May. It is supposed to be received by 15th May in Bangalore.

    But even after multiple follow ups the courier is not yet received by us. Today is 27th May. Status on tracking portal is last updated on 15th that shipment is in transit from Bengalore Apex branch to Neraluru branch.

    This is worst ever service I have seen from DTDC....
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    R
    Rama78467
    from Rewa, Madhya Pradesh
    May 16, 2024
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    non-delivery of consignment - cn v77803523 (dtdc)

    Address: Rewa

    I am writing to bring to your attention a serious issue regarding the non-delivery of my consignment with the tracking number CN V77803523, which was entrusted to DTDC for delivery. The estimated delivery date (EDD) provided by DTDC was 14th May 2024, yet as of today, the consignment has not reached its destination.

    DTDC CN: V77803523
    Origin: REWA -486001
    Destination: COIMBATORE - 641002

    Booked...
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    M
    Mituser
    May 6, 2024
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    Item was not delivered as expected

    My package ( Tracking No: D0257920, Booking Date: 26st apr'24) was supposed to get delivered today (4th may'24) to Villupuram, Nattarmangalam (Pin Code: 604 206).

    But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

    The address provided is definitely correct and the delivery person did not even call once on the phone number provided.
    br...
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    A
    Ananya Rathore
    May 4, 2024
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    Tracking says package delivered but it is not

    I was supposed to receive a package with reference id 7D[protected] today 4th May 2024 and it showed that it was out for delivery at around 1:30PM. But then at 4:00 PM, it just showed DELIVERED, but it was not delivered. nobody called to receive the package and it doesn't show who it was delivered to. It just says null. I really need this package urgently as it has components for my college project. Please try and solve this issue asap ....
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    S
    Sourav1982
    from Kolkata, West Bengal
    May 2, 2024
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    Dear Sir,
    One of my parcel ( Tracking no. D[protected] booked on 24/04/2024 from Bolpur, Birbhum, West Bengal to Garia, Kolkata West Bengal, but not receive my parcel till date.
    Destination pin code - 700084
    with my humble request please solve my issue as soon as possible.
    Tracking screen shot attached.
    Thanking you,
    Sourav Mukherjee
    [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Sagar_2305
      from Dehradun, Uttarakhand
      Apr 19, 2024
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      Not delivered (incomplete address/ wrong CIR)

      For U29541579 cosignment number, the address is showing as incomplete or wrong CIR.Where as Pin code and Address is correct as per details provided.

      Why its showing as incomplete address? And please deliver it as soon as possible...
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      V
      venkylm10
      from Guwahati, Assam
      Apr 14, 2024
      Apr 15, 2024
      This thread was updated on Apr 15, 2024
      Resolved
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      Resolved

      Address: 577003

      Tracking ID: K67061385

      Parcel is not delivered, but in DTDC parcel tracking status says its delivered. No one has contacted regarding the parcel. I urge them to show the delivery acceptance slip, parcel delivery person must have signed it himself/herself. It can't be a mistake. Its a case of theft. None of the regional offices are responding to the calls or anything. Even raised a query with their custom services ticket id: 11688017. No one has responded regarding this.
      Apr 15, 2024
      Complaint marked as Resolved 
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Apr 15, 2024
      Updated by venkylm10       Got reply from the respective branch and finally my parcel got delivered today, 15th April (Mon). These guys have faked the delivery status on 13th April (Sat), to show that the delivery was done on time, to avoid a holiday gap. Even though I finally got the package somehow. But this step shouldn't be followed. Anybody will get tensed about the package, DTDC won't refund the whole package cost later on, if something really gets missed.
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