Claimed

DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

1

Updated: Mar 17, 2025

Complaints 11650

Resolved

1317

Unresolved

10333

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

DTDC Courier & Cargo

Recently resolved complaints

View all complaints

About a package from dtdc

Non delivered items

Delivery not attempted

Most useful reviews

Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

Featured stories

Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 6

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Tracking No: X88397207
I had a delivery that was supposed to be delivered via DTDC. But I didn't get it. The status says it got delivered on September 19th but I never got it. I do not recognize the person's name mentioned on the portal to which the package was delivered. I already raised a ticket on October 8th on the DTDC portal regarding the same, but there has been no progress on the ticket for 3 weeks and the person assigned had...

Helpful

Found this helpful?

Write a comment

Address: 3,chandni approach kolkata 700072

Its too late but dtdc is not give my parcel and when i track my parcel its already show that its delivered but dtdc is not given me.
Its too urgent for me but dtdc is very poor service and misguiding me....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have earlier filed complaint regarding misbehaviour of dtdc delivery agent, even delivery agent mishaved with me yesterday and when my clerk asked to deliver courier to him than he misbehaved me on phone and said jo karna hai kar lo, i am practicing advocate in high court, he said k jao jo karna hai kar lo and cut my call, this is 2 nd time, i am also giving no. Of that dtdc agent +[protected], that is his number, earlier on dtdc agent...

Helpful

Found this helpful?

Write a comment

My package ( Tracking No: U26559565, Booking Date: 28 oct 2023) was supposed to get delivered today (30th October 2023) to Agra (Pin Code: 282006.

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

The address provided is definitely correct and the delivery person did not even call once on the phone number provided.

Please resolve and update me regarding...

Helpful

Found this helpful?

Write a comment

I have sent a courier from Indore to Chennai (Zip-600042) on 18th Oct with the consignment number D77914528 it suppoesed o deliver on 4 Oct and its alost 28 Oct. I gave 2 numbers in case something happened and dtdc never tried to contact me and when I am trying they ar not giving any accurate or satisfied answers on delivery. I can only see status changes they didnt even tried delivering it....

Helpful

Found this helpful?

Address: Kolkata

My shipment was to be delivered on 27th October and it showed that it was out for delivery. But it was later showing that I requested the delivery on another date whereas no contact was made with me in this context. I WAS AT HOME AND MY MOBILE WAS ON ALL THE TIME. What kind o[censored]nprofessional behaviour is this. Please expedite the delivery. Thank you
TRACKING ID D67812118...

Helpful

Found this helpful?

Write a comment

Address: India

AWB/ Tracking no: D6784279

I had ordered my books from Jaipur and they sent it to Jaunpur (Pin Code 222142)
via DTDC Courier.
The tracking no. shows that the parcel has been delivered at my address but I never got a call from anyone suggesting that the courier is being delivered. Also, no other person at my home has received it.
Since the courier contains BOOKS and I’ve to take my exams on 1st of November,...

Helpful

Found this helpful?

Write a comment

I'm available to take my order but delivery agent did not call or message me for delivery and the get a message from dtdc that receiver is not available. My phone no. Is on and I'm also available in delivery address. And in customer care no. no one response...

Helpful

Found this helpful?

Write a comment

Address: Khasra no137 gazipur near bharat petroleum new delhi

Tracking no is K64220182
And this show that address is incomplete, but address is right.
Adress-new ashok nagar metro, neem gali nala road. 110096 new delhi....

Helpful

Found this helpful?

Write a comment

The product dispatched by Visit organisation was picked up ob 17th of June 2023 and tracking ID provided to sender Z17204181.

As a receiver I never got the product delivered. When I chased multiple times the sender, they provided me the DTDC tracking ID.

On checking it shows the first date when product was picked up from sender but no progress thereafter. I called customer care on 13th Oct 23, they said to...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I am writing to file a formal complaint against DTDC delivery services regarding ongoing deeply unsatisfactory experience with dtdc consignment number H39288372.

I had specifically chosen DTDC for the swift delivery of medicine. However, despite the DTDC website indicating that the area residing under my pincode is a serviceable location, and despite all other services and recipients at the specified...

Helpful

Found this helpful?

Write a comment

Consignment number K63683968 is not delivered even after 5 days it reached to nearest center. Every morning status shows out for delivery and at evening status got updated to Could Not attempt. No idea what does that mean. This is happening for last 5 days. Get call from some person every day. Asks thousand questions but no result. Need immediate attention as the package contains important document....

Helpful

Found this helpful?

Write a comment

My package was supposed to be delivered on 14th and package contained sweets coming from Tirupati to Bangalore couriered on 12th.
DTDC guys I dont know what they have messed up, they are lying receiver is not available. I am very much at the given address neither there was any call attempt made nor anybody entered premises on apartment.
They are updating status as per their convince and not resolving my issue.
My courier...

Helpful

Found this helpful?

Write a comment

Address: D 903 VEDA ALEMBIC TP-13 CHHANI JAKATNAKA ,VADODARA(GUJARAT),391740

I have not received my consignment number D76763729.Ststus showing delivered but i have not received any consignment.Show me the proof or receiving as there is no entry in my society at that time and date....

Helpful

Found this helpful?

Write a comment

I recently shipped 1 laptop via DTDC and taken insurance on the items, Packed in a very tight manner but still when the consignment is being received by the receiver, He reported damage in the product, When asked by the courier company to provide claim on the damage, They clearly denied it and start behaving very abnormally and strangely. When asked to provide clarification they said we don't care and started misbehaving with us. Raised this...

Helpful

Found this helpful?

Write a comment

My courier hasn;t been delivered for the past one week +. It's kind of emergency parcel to be delivered. AEB D72066678. Please look on to the issue and get my parcel delivered at the earliest...

Helpful

Found this helpful?

Write a comment

Delivery not made by courier boy. And giving reason that door was closed whereas i received no call from delivery boy. Order is delayed way beyond given time....

Helpful

Found this helpful?

Write a comment

My order ID : B21112945, was marked as delivered on 10th october, 6:06 p.m. But i didnt receive my order or any call from delivery agent. They updated the receiver's name on the website as "Ghh". This is very concerning. Please look through this matter and dtdc should improve their services. Worst service ever!...

Helpful

Found this helpful?

Write a comment

Address: DTDC Express limited, Regd. office No. 3, Victoria Road, Bengaluru-560047

The courier was booked on 11th sep'23 and it continued in that status only tll 6th Oct'23. Multiple follow ups done with the courier local vendor and even the case raised with DTDC but no response.

The package contains life critical medicines worth Rs.20, 000.

Careless attitude by the company and shortfall of services....

Helpful

Found this helpful?

Write a comment

Address: Chikankari Fashion, Lucknow

I was suppose to receive my shipment with Tracking Number : U61241095 yesterday. Yesterday 9 Oct 2023 its was showing the Activity as "Out for Delivery" at 2:36 P.M. But suddenly at around 7 'O Clock it started showing Not Delivered(CONSIGNMENT REDIRECTED). it is very important shipment that i have been waiting. Parcel has my Name, address and Phone number clearly mentioned. Can you please try to deliver it today by contacting at the below...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR