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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 17, 2025

Complaints 11650

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So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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About a package from dtdc

Non delivered items

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Most useful reviews

Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 7

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I took service of around 128, 000 from Ambernath centre of Dtdc.. most of my products were removed before couriering from Ambernath. It was international courier to Ireland, I was told this products wnt be sent to ireland..they said removed products will be returned to pickup location but was not returned.. they kept on delaying and after almost 1 month only half of products were returned all eatable items were missing and now staff is saying...

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Address: Delhi 42

I had a package which was out for delivery on 03rd October at 18:31 but I got the delivery OTP at 19:48 that your package is out for delivery but in the next second a message came that your gate is locked. We were not able to deliver / Firstly my gate was not closed and secondly the delivery boy had not even come to the street not did he call me....

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Address: Jaipur

I order something from a insta account and they send it through DTDC .AWB number - M32549823 So parcel is shipped from Mumbai on 8 sept and reached jaipur Mansarovar branch at 11 sept. And shows the delivery status - delivered to singchen. But it's not me. And it is not delivered to my given address. And customer care number are ering also . I mail them but they say they check to whom it delivered and it's 6 days to this. So my request is...

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Hi Team,

I have sent the courier through DTDC. FDM is prepared on September 29th, 2023 but it has not been delivered yet. No response from DTDC support.
Courier Tracking Number : H74420413

Please do the needful....

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I ordered icruze watch on 26th of September 2023. Order shows dispatched and out for delivery on 29th of September but suddenly status changed to CONSIGNMENT REDIRECTED and still no update where my order is. I have attach the image which shows the order number and the further details on the order.. please look forward into it. Delivery person didn't even bothered to call me even the customer care. This is not right....

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My order ID is D59735158.
The tracking page shows that the product is delivered to someone named Richard Immanuel Devanand. I do not know this person. Nor has an DTDC delivery agent called me or come home, as I was home all day.
Please look into this and deliver my product. Thank you....

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My DTDC courier with reference number B20650774, says delivered but I have not received, very decievng and misleading service very very disappointing...

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Address: Ganguwal punjab

My parcel whose tracking number is T72147688 was supposed to be delivered today 29 September but I didn't receive any call from delivery agent and now it is marked as undelivered receiver not available....

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Address: DTDC Panjim office

Dear Sir,

MY PACKAGE SHOWS OUT FOR DELIVERY, BUT NOT YET DELIVERED. We Sent parcel to Electronics Test & Development Centre (ETDC), Goa from Koshalya Enterprises Jaipur
this is consignment number W13312102. dtde support mail close this ticket no 9358157 according to ETDC Department they Enquiry at dtdc goa office.
We have enquired in the DTDC Panjim office about the parcel send by you. They told us that our...

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Address: Bangalore

DTDC DOCKET NO B[protected] booked by me on 19th Sept 2023. The copy of the consignment note is attached.
This consignment was booked at an Agent at BK Circle Kothanur Dinne road Bangalore 560076 and was to be delivered at Chamarajpet with Bangalore 560018. Provided clear address of consignee with phone number on the package. In DTDC on line tracking tool this consignment was stated as Delivered on 21st Sept, but when checked with consignee,...

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Consignment no W13416551
Showing no data available..plz help...

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It's been 4 days, there's no process on the courier. It's been at the same point. There's no way to communicate with the customer service dtdc. So, worse experience.. D71073423
I don't even know who will resolve this issue 😕....

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Address: Chennai

No one attempted or called for delivery however tracking shows out for delivery for last 2 days and then shows not delivered as customer not available. Totally fraudulent and when spoke with customer care they misbehaved and said order is cancelled. The package was very important and we are still waiting. Someone please help on priority 🙏🏻
Chennai Pallikaranai DTDC Master Franchisee...

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I booked a saree and they me tracking details from surat AWB number A94527158
But it showing no data available. I am attaching image for reference...

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I didn't get any information on tracking id of shipment which it's shipped today....

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I have handed the parcel to dtdc kadur branch on 6th September 2023 and the destination location is hyderabad. The dtdc office boy was soo irresponsible and sent my parcel to another consignment number. It has been 7 days and the parcel is not yet delivered and i dont even know where my parcel is. The office boy not even opening the dtdc office as he was high on alochol daily. Due to this delivery i am facing charges from my end as 300 per...

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I have ordered one item from online and the dispatch was through DTDC with AWB no: C37213793, the order was dispatched on[protected] but till date the order details are updated on[protected]. No further update since then and also I have raised a query trying to reach them over phone and trying all the possibilities but no use no update till now....

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Hi,
My courier which was addressed to me was received by someone else, and the status of tracking shows successfully delivered, I got the otp, but no one came to my house
The message I received :D67789023 is out for delivery.Plz share SMILE CODE (9644) with Dly Agent, for Zero Contact Delivery. DTDC won't ask for any payment OTP

If I got the message, how did the delivery person deliver it to someone else.br...

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My dtdc consignment no - H74347533 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir).
The branch contact numbers doesn’t work, can someone please help with my shipment...

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I had purchased two products online on 20th August 2023, and both were dispatched together through DTDC courier to the same address 'Winnbook Management Consultants, Delshe Tower, Near Liberty Theatre, Cannanore, Kerala, PIN-670002' on 21st August 2023. While one product (Tracking Number:D[protected] was successfully delivered on 31st August 2023, the other(Tracking Number:[protected] remains undelivered. I have made several attempts...

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