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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Mar 17, 2025

Complaints 11652

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1317

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10335

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 8

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My dtdc consignment no - H74347533 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir).
The branch contact numbers doesn’t work, can someone please help with my shipment...

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I had purchased two products online on 20th August 2023, and both were dispatched together through DTDC courier to the same address 'Winnbook Management Consultants, Delshe Tower, Near Liberty Theatre, Cannanore, Kerala, PIN-670002' on 21st August 2023. While one product (Tracking Number:D[protected] was successfully delivered on 31st August 2023, the other(Tracking Number:[protected] remains undelivered. I have made several attempts...

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Website: www.dtdc.in/tracking.asp

My name is Ashish and I wanted to know about my courier status .It's quite urgent for me to know. it's been 10 days since the courier got stuck in Dubai express hub transit .I am expecting my courier should be at its destination. I sent this courier for important study related verification purpose.
presently, I am not able to track even I have put many emails and query on DTDC Portal, and, right now, I am waiting for their reply. kindly...

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I booked an international delivery on 22nd Aug 2023. The pickup was done on time but since then there has been no update from DTDC. On the website it shows "on hold in Delhi", I tried to call them several times but there was no response. I also used the option "raise a query", again no response. While booking it was mentioned that it will be delivered in 5 days. This is an urgent parcel, I might have to order another one from some other courier...

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Address: Hno 902 Palem shiridao Tiswadi Goa - 403108

I was supposed to get my order yesterday on 2 sept 2023 and today is 3 sept 2023 and it is shown that my order is out for delivery yesterday but not reached because of wrong address, I’m pretty sure I typed the right address and I want a response ASAP.
I had already paid the amount of the order.
Please try to send my order tomorrow itself on the right address....

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I was supposed to receive a parcel DTDC from my home on 2nd september 2023. I was constantly following the tracking and checking the messages. So i called and complained to them and my parcel was finally out for delivery. so i called them asked that it is out for delivery and not yet delivered at around 5;30 they said they would send it soon that day.
I was all at hostel and i was expecting the parcel, but around 6:35pm when i just...

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Address: DTDC courier chennai

This is my tracking id 7D4837132 . I check my tracking id also.. It shows somewhere to delivered. Their shows reciever place is- sjs guest house reciever sign shows self..what is this this.. How it will happen? . But that is not my address.. I clearly mention my address and phone number too. But why they are deliver somewhere? I need proper explanation and ASAP I want my order.yesterday 31/08/23 morning I received message from DTDc side your...

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I sent a case of Avacados to my relatives based in Burhanpur from Wayanad, Kerala on 17th August and till date it hasn't reached them even when I was promised it will be delivered to them within 5 days. Extremely poor service and absolutely no communication regarding the delay.

Tracking No - R51037471...

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I am sending a parcel from kolkata to Bangalore. The consignment number is F31354408. The parcel is in the same location in Kolkata from last 4 days. If I call the customer care, they are showing its in transit and they have no more updates. They are just raising a ticket for my complaint and saying someone will contact me about the status. So far no one has called. This is really urgent and the parcel has some very importany things. Please...

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Address: DTDC courier 9 jivandeep society Nana kumbhnath road Nadiad 387001 Ph 02682566909 Mo 9408899909 C37100283

The branch in nadiad is always asking us to come to the office and collect the courier as they don’t have any delivery boy.As a costumer if we must get the couriers delivery at our address the give the excuse that they don’t have delivery boy only.it’s really a worst expert from last 1 year from the nadiad branch kindly take an notice on this....

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ADDRESS INCOMPLETE OR WRONG-(CIR) it is showing this again and again, deleivery driver didnt attempt to call or anything
pls help in this...

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My consignment no is 7D8539023 . Dtdc not delivering my product always put status that receiver not available (cir). They are fooling me . Immediately deliver my product .till now they have not do a single phone ....

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Dtdc fooling me . They are not delivering my product . Always put status that receiver not available cir . They didnt do a single phone . Immediately deliver my product...

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Address: Mynata embassy businesses park, ESC FOOD COURT AAHHA ANDHRA, Bangalore Karnataka pincode-560945

I provide correct pincode 560045, but when I try track my shipment it's show wrong pincode 600002, how could this possible, after I provide correct information how could it's happene, what a pathetic service they provided after we paid for service and they make joking around coustomer...

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Address: Chandanagar

Hi My Consignment number is X45056048, from past two day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

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Address: Chandanagar

My dtdc consignment no - X45056048 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel....

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AWB/ CONSIGNMENT NUMBER V68000099

Booking done from Bangalore Peena on 16/08/2023, and Item received on 18/08/2023 DTDC hub Papanayakenpalayam

Courier Received by me from hub @ 1.40pm on 18/08/2023. If I ask for delay means no response from both side. Bangalore and Coimbatore. But consignment booked in Airmode with extra amount. Why they charges more to ship by surface time?...

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My invoice number U[protected] and tracking ID 7D1777954
My order is not reach home because my address is incorrect but my address is correct so why my order is not received yet ???...

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I raised a ticket 8756198 with DTDC for my shipment I63484112, seven days ago. The issue was I paid twice for the mentioned shipment and to support my case I provided all the screenshots and details of the double transaction.

Could you please provide an update on my issue? When will my refund be generated?...

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Website: dtdc.in

My package V76677479 is out for delivery today (16th Aug) since 2 PM but no-body called until 6 PM where a blank call came with nobody speaking from their end. After that they just marked it as "Couldn't attempt"...

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