Ekart Logistics Complaints & Reviews

**Subject:** Complaint Regarding Unauthorized OTP Use and Parcel Misdelivery

**To:**
Ekart Customer Support

**Dear Customer Support Team, **

I am writing to formally report an issue regarding a delivery mishap that occurred with one of your Ekart agents. On 30.4.25 (first delivery FMPC[protected]) your delivery agent requested an OTP at the time of delivery. However, I later discovered that this was not the delivery confirmation OTP, but rather the OTP required to access my Flipkart account.

Following this unauthorized access, on 3.4.25, second delivery FMPP[protected], FMPP[protected] sameagent wrongfully received the parcel meant for me. This fraudulent act has caused me financial loss and a breach of my personal information security.

I request immediate action to:
1. Investigate the matter and identify the delivery agent involved.
2. Ensure that my account security is restored, and assist with any necessary protective measures.
3. Take strict action against the responsible individual to prevent further incidents.
4. Reimburse me for any loss incurred due to this fraudulent activity.

Attached are all relevant details, including order IDs, delivery dates, and any supporting evidence. I expect a prompt response to resolve this matter at the earliest.

Please let me know the next steps regarding this complaint.

**Thank you for your assistance.**

**Sincerely, **
RAVI KANT
Mob no. [protected], [protected]
Basera, House No 9 /29, ROAD NO 9, Sri Nagar Colony, Patna 800025, Bihar.

---

Dear Team,

I purchased some product from flipkart with COD option. I paid 335rs via phonepay to ekart delivery person and it went under processing. After some time again 335rs sent via phonepay again it went under processing. Delivery guy told he will pay me back extra 335rs if both payment credit to my account. After 20hrs both amount credited to his bank but he didn't refund my amount which is 335rs. Kindly help me to get...

Dear Flipkart/Ekart Support Team,

I hope this message finds you well. I am writing to raise an issue regarding my order, which was confirmed on March 21, 2025, and was supposed to be delivered on March 31, 2025. Unfortunately, there was a problem during the delivery process, and I have not yet received the product.

Here are the details:

Order ID: OD[protected]

Ekart Logistics Tracking ID: FMPP[protected]

Scheduled Delivery Date: March 31, 2025

Delivery Address: NO.354/10 1st main 7th cross,
Chikkaswamy Layout jaraganahally
JP nagar bangalore 560078

On March 31, the Ekart delivery team arrived at my home. However, while I was receiving calls from the delivery team, the OTP required for completing the delivery was not triggered on my phone. As a result, the delivery team informed me that they could not complete the delivery without the OTP and took the product back.

They assured me that the delivery would be rescheduled. However, despite waiting for over a week, I have not received any further updates, and the product has not been delivered yet.

I request you to kindly look into this matter urgently and provide an update on when I can expect the delivery of my product. If there is any further information or action needed from my side, please let me know.

Contact Details:-
Name: Sreenath
Phone Number: [protected]

I would appreciate your prompt attention to this matter.

Thanks

Dear Ekart Customer Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue regarding the delivery of my recent order, Order No. OD[protected].

Upon receiving my order, the delivery boy requested an amount of Rs. 2500, which was Rs. 450 more than the agreed amount of Rs. 2050 stated in my order details. This extra charge was collected without any prior explanation...

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I ordered powerbank from Boat Website
It was to be delivered by 26March, 2025
But it. Is not delivered today (27, March, 2025)
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But rto address also me only but there no update and delivery to my address if there is no response from ekart
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order Id - OD[protected]
tracking Id -FMPC[protected]

customer contact number - [protected], [protected]...

Please update delivery status and no more delay .
there is last update is 06/03/2025. please update and deliver the product ASAP....

Dear Team,

I am writing to inquire about the status of my package with the tracking ID OIPC[protected], which was scheduled to be delivered on 6th March 2025. Unfortunately, I have not yet received the package, nor have I received any call or message regarding its delivery.

Could you kindly provide an update on the current status of the package and let me know the expected delivery timeline? If there are any...

On February 24, 2025, I placed an order for a pedestal fan from Flipkart, and on March 1, 2025, the item arrived at the closest EKART hub.
and the merchandise is not being delivered to my house by the Ekart crew.

They frequently contact and change the dates without my consent; my tracking ID is FMPC [protected]....

I want to make a complaint for one of the Delivery boy from your courier that work in 7th Mile Upper Shillong, East Khasi Hills District - 793005 Meghalaya, Shillong. His name was Name Sunn, he's the delivery boy that most of the people of village of Mawngap - 793121 they face problem that he always refuse and denied to make a home delivery, he always ask me or them to come and pick up from where he was and also he always use to put the package...

Delivery person did not deliver the order instead asking me to share cancellation OTP over the phone.

Even though the correct postal code mentioned in the website he is telling that wrong postal code mentioned in the order.

Tracking ID: UCLP[protected]...

Last month om17.02.2025 i had been ordered jeans from closet.dennimm and she took advance payment but not take my contact no
although she gave me docket no OMAP[protected]
on last 23.02.2025 site shows producr delivered in pijnore but still i cant received my parcel and when todaya i go on ekart site my parcel had been rejected and co from whomi purchased jean had blocked me
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Subject: Urgent: Resolution Required for Lost Shipments and Pending CN Details
Dear Ekaart and Nimbus Team,
I am writing to bring to your attention the following shipments that have been marked as lost:
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]
NBCC[protected]br...

Without any reason he cancelled my order and I went to office for verification he came for beating. It's like rowdyism going on there.

In next step I will tweet in twitter with tagging all Flipkart management if you guys not responding.

Id is : OIPC[protected]...

I have received parcel no QIPC[protected] by making a Google Pay on 06/02/2025. But material I received is not intended by me and ordered by me hence I request you to not to transfer the money to recepient Namely "shiptoheme .in" Rs 699. I have tried to raise a return request to" shipthome.in but the company seems to be faurd . I am trying to contact cyber crime .Hence I rquest you not transfer the amount to the shipper. Please also provide...

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Hi,
I am writing this regarding a product with tracking id: SHBC[protected]. I want details like who have ordered this product using my name and address - Details I want like Name, email, Ip address, Location and from which site this product has been ordered and Customer Id of that site, So, that I can identify the person.
I received this parcel on 27th Jan 2025, 4:30pm at Sector - 1 Chandigarh location.

Please...