Ekart Logistics Complaints & Reviews

Date: 17 oct 2024
Phone number of Fraudster: [protected]

Pretending as delivery person working in EKart logistics, asked for money to release refund of cancelled delivery item. After paying again asked for money to complete eKYC, which needs to be done. However, he never gave company account details, but shared a personal QR codes to get money. Asking for money multiple times, he never released funds and did the fraud for 8 transactions amounting to 9400 approx. I tried raising complaint with ekart and their customer care. But both services not available.

Dear eKart Customer Support,
I hope this message finds you well. I am writing to formally complain about several issues I have encountered with my recent order (Order ID: [OD[protected]]).
Firstly, the delivery was not made on time, which was quite disappointing. Additionally, the delivery boy canceled my order manually without any prior notification or explanation. This has caused significant inconvenience, as I was...

Tracking number : srsp[protected] for the past 10 days, i have been receiving the same message every single day, stating that i will receive the product. Then, on the next day, i continue to receive notifications telling me that due to unforeseen circumstances, the delivery has been delayed. This has been happening consistently for the past four days, where they keep postponing my delivery. What frustrates me even more is that nobody from the company is contacting me to provide any further details or assistance. It’s important to note that this is a medicine i am waiting for, and i would think that medicines should be delivered promptly and on a prioritized basis, especially during urgent situations. Shiprocket keeps sending me messages that they will deliver it as soon as possible, but each day, it feels like the delivery is just getting postponed and put off even more. I have been trying to reach out for support, but it seems there is no proper customer care number available, leaving me highly frustrated and disheartened by this whole experience.

Dear Sir/ Madam,

The above-mentioned item from Flipkart through Ekart Logistic with Tracking ID FMPN[protected] was supposed to be delivered on the 11th of October 2024. But the item was never delivered. On the website of Ekart Logistic and Flipkart the item shows delivered on 11th of October 2024 which is not true. When the tried to contact the Ekart Logistic delivery phone number which was provided in the SMS, it says the request is invalid.
i would kindly request you to look into this matter.

Thanking you
Somdup Lama

I am facing very poor service regarding my delivery of the product.

First it was mentioned it will get delivered by tomorrow 11pm when i ordered on 5th October.
Then it got updated to 11 October
Then it got updated to 13 October.
And now its 14 Oct, its updated now as 18 October....

I ordred a mobile from flipcard yesterday. I got delevery today from e cart logistict courier service.I alreaddy paid the amount of the mobile. Yet the delivery executive 50 rs extra taken from me.My flipcard parcel order id is
OD[protected]. Please action againt the delivery executive as soon as posible.

I had ordered a Nike Air Jordan 1 Mid Men's Shoes and I got wrong model of shoes and I had shared the images and the claim got approved and since then multiple pickup have been created but my product is not yet picked up and whenever I call Myntra Customer Support Team, I just get only one reply again and again to wait, No action is taken against the logistics partner. I Need my refund for this order which is still pending. My Order ID # 1278624 [protected].

Dear Ekart Team,
I am writing to express my concern regarding the delivery of my Flipkart order [ekart Tracking ID: FMPP[protected]], which was scheduled to be delivered today, October 6, 2024.
The product was received at your Sonepat hub on October 4, 2024, and I was informed that delivery would take place today. However, when I contacted the assigned delivery executive, they initially informed me that the product would be delivered by 5 PM today. Later, they requested that I collect the laptop directly from the Sonepat hub, which is highly inconvenient for me.
Now, the delivery executive is not answering my calls, and I urgently need the laptop for office work tomorrow. Unfortunately, there will be no one available to receive the delivery tomorrow, and postponing it will cause significant disruption and mental stress.
I kindly request that the product be delivered to my address today, as promised, as I am unable to collect it from the hub and cannot accept a delay. Please treat this matter as urgent.
Looking forward to your prompt assistance and resolution.
Thanks & Regards
VIKRAM ANTIL
[protected]
[protected]@gmail.com

Dear Sir/Madam,
I am writing to formally lodge a complaint regarding the delay in the delivery of my product. My shipment, tracking number [ FMPP[protected]], was expected to be delivered on 2nd Oct 2024, but as of today, 6/10/2024, I have not yet received my package.
This delay has caused me significant inconvenience, as the item was time-sensitive and required immediate attention. Despite the tracking information indicating that the package reached your nearest hub on [Date : 3/10/2024], the delivery has still not been made.
I kindly request you to expedite the delivery process and provide me with an explanation for this delay. Additionally, I would appreciate being informed about any compensation or measures your company will take to prevent such issues in the future.
Please take this matter seriously and resolve it at the earliest. You may contact me at [[protected]/[protected]] or [ [protected]@gmail.com] for further communication.
I look forward to your prompt response and resolution of this issue.
Yours sincerely,
Probin kurmi
Namrup, Dibrugarh
Assam
Phone Number: [protected]

I placed an order in flikart .it was delivered by ekart delivery-boy
he asked me to pay RS.5180 and also i paid him .Later, I realized that it was a fraud and he cheated on me .
I have Transaction proof also Please resolve my issue

please refund my money

and my mobile :[protected]...

I had ordered a product from Myntra with tracking ID MYSC[protected]. The delivery boy from Ekart Logistic came to our campus gate for delivering the product. When he was requested to come to the room inside the campus, which was nearly 500mtr away from the main gate of the campus, he refused to do so and asked to come to the gate.

I have purchase mobile from Flipkart but my mobile not Delivery at a time EKART logistic employee has very bad behavior because of that i suffering emotionally and mentally problem. Flipkart customer care also 100% RESPOSBILE, they did not help and just ignore issue and i call 3 to 4 time to Flipkart team but did not help.
i need justice from your side i hope Indian consumer help me at urgent basis...

I have ordered Men's 2 summer paints to Street fusion, but delivered wrong product actually very cheap product, this is COD & pay directly to E-cart representee. When i enquired then found the company is fraud. Also i want to find out the address of the seller through E-Cart tracking number, seller address is not mentioned.

How E-cart accept courier without seller address???
Why they have not shared all information along...

I ordered 'Little Olive Tikes New Adjustable scooter' from Flipkart on 14th September 2024. order ID was OD[protected]. and the tracking Id was FMPP[protected] send by Ekart Logistics. A delivery person called me on 17th September 2024 and ask me the OTP to deliver my product (I am living in RGIPT Jais, Amethi campus. Here none of the outliving person is allowed to enter into the campus. So, all the delivery person takes the OTP on call and handover the parcel to the watchmen of gate no 2. and the entry is written in the record book.). But when I went to the Gate no. 2 to pick up my parcel I neither find my parcel and nor the entry. I also called on that number, but no one picked the call. Then after I raise a complain on Flipkart, but they say that this issue cannot be resolved by Flipkart.

Note: * I didn't find any customer support service of Ekart Logistics for the complain.
* I also have a call record. which I can't be attach here because of the format issue.

Received a delivery with COD Rs 599 through ekart on 11 September. I had never placed such an order, and there are no mechanisms for return and refund. The delivery package had my name and address, and I had also received an sms titled ekart update. Details mentioned in the sms : tracking id: SHBC[protected].
MY PERSONAL DETAILS HAVE BEEN USED WITHOUT AUTHORISATION and to conduct an illegal delivery. Please take the necessary actions...

I order some items from isha foundation and it is now showing incorrect address so order undelivered please rectify or refund back

Flipkart Order Number : OD[protected]
Ekart Tracking number : FMPP[protected]

The shipment has reached at the hub nearest to my address on 28th July. Since then it has been roaming in and out of the Ekart facilities every day and the delivery has been delayed.

Why do they mention "Product will be delivered in next XX days" when they cannot ??

1st promised delivery date : 28th Aug (Not delivered)
2nd promised delivery date : 31st Aug (Not delivered)
3rd promised delivery date : 1st Sep (Not delivered)

As per tracking info, the shipment has been going to and between ''Pune Sort Facility" and "IdentifyPlusPirangutODH_PIR" multiple times for no reason !!

No any moment, from 29th Aug 2024

I ordered 2 Kurtis semi stitched and receive a wrong and cheap quality products I want to change my order returned or refund

I have ordered a order for send our relative but the delivery boy said I want OTP but the delivery date is today and he ask me for OTP tomorrow so what will I do and the order will not delivered at the house and the delivery boy seed that the order has been delivered

The parcel was not been delivered due to non received of otp delivery boy had tried several time but no otp