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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 288

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H
haiksk
from Bengaluru, Karnataka
Mar 4, 2015
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AQUASURE XPERT water filter issue

Address: Bangalore, Karnataka

This is Senthilkumar, bought AquaSure Xpert 4 months back in Bangalore. Since bought, always getting some other issues and used to call contact centre. Again, around 12 days back, machine is showing “Fault C” and not working. One person named Mr Lingraj attended the issue and told that he would solve the issue within 24hrs. After that around 4 to 5 complaints I gave through web, SMS and via contact center. Nobody has come so far. Really...
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anurag janardan
from Mumbai, Maharashtra
Mar 3, 2015
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acqua guard is dead for last 5 days.

Address: Ghaziabad, Uttar Pradesh

my aquaguard is lying dead for last 5 days and im continously following it up with customer care everyday. but nobody in eureka is bothered. these guys come very easily when AMC renewal is required. but when it comes to service, they disappear. I WILL SUE EUREKA FOR THIS HARASSMENT....
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D
drraj71
from Coimbatore, Tamil Nadu
Mar 2, 2015
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my complaints are not attended properly.

my aquaguard sensa was not working since sunday.today morning when i called on [protected] and booked the complaint, i was told that the technician will visit us at5pm.i requested for an early visit around 3pm.after coming back from hospital, i was waiting for the technician.again i called at 5.40pm, they said the technician is in our area n will be coming soon.i waited till 7pm leaving all my work aside.nobody has attended.this is the same...
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H
himanshumadan1111
from Chennai, Tamil Nadu
Mar 2, 2015
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not getting the real taste of water

Address: New Delhi, Delhi

Our RO-(aquaguard enhance green RO WP) is not working properly it is not filtering the water properly the water tastes normal like tap water we are not getting the real taste of the 'ro water 'which tastes like bisleri . We are complaining since 2 weeks but no action is taken against it . We are very dissapointed from your service .so kindly please take action against it as soon as possible. Customer id- [protected]. Sarika madan 9205...
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R
riteshgggggg
from Pilani, Rajasthan
Mar 2, 2015
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Regarding payment

Address: New Delhi, Delhi

My name is Harpreet, bought aquagard since three months. Unfortunately I 'll give you payment twice through credit card. I regular calling your executive Mr Ravi & Mr. Jagesh nither they pic my call nor revert me & also very rude. I have lot of iinconvenience. Really very disappointment regarding the behaviors of these two guys. So I request you to sought out this matter ASAP. Hope i'll got revert from your side....
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N
Nidhi dobhal
from Coimbatore, Tamil Nadu
Mar 2, 2015
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Water flow switch of aquaguard non functional

Address: Nilgiris, Tamil Nadu

My aquaguard ( model Nova ) is on AMC. Its water flow switch is not working for past 4 months. The local Eureka Forbes mechanic did some temporary adjustment but it's still not working. I was told t It needed replacement which will come from Coimbatore . But it never came and my aquaguardis lying unrepaired. I have also complained by SMS several times at [protected]. The reply giving a complain no comes promptly ( complaint no [protected],...
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Address: New Delhi, Delhi

Still writing so many mails and lodged 5-6 complaints nothing happened. I don't get any service except one call and on missed call. The person told me on phone this require some part change or require senior person visit but nothing happened. till today. 5 months passed. My problem is Water purifier stop working . after some times it start again working. Time is not fixed. It may be 10 minutes to 2 days. Some complaint no and dates...
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B
Balram Vakil
from Mumbai, Maharashtra
Feb 28, 2015
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New Installation

Address: Bangalore, Karnataka

When I was enquiring about this product, I used to get calls everyday from Eureka Forbes. A guy named Aditya used to call me from Mumbai. Once I got the product, no body called. From last 3 days the product the product is not installed and all the helpline numbers are always busy. I logged a request but still no go. The escalations handled by Miss Anu Kotian ([protected]@eurekaforbes.co.in) does not even respond to the escalations raised. Very...
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M
Mawm
from Mumbai, Maharashtra
Feb 28, 2015
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Worst service ever

Address: Thane, Maharashtra

I have been calling Eureka Forbes for the 7th time today for getting my filter tap fixed, every time I am promised that they will send someone buy noone have turned up yet. This is after paying Rs. 6000 AMC. The filter costs Rs.16000 and we were not told that the service charges will be Rs.5500 annually because thats the cost of the candles/mechanism inside.The tap that comes with a Rs.16000 filter has always been unsteady and wobbly which...
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M
mtv
from Chennai, Tamil Nadu
Feb 28, 2015
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poor service of aqua guard total sensa model

Address: Chennai, Tamil Nadu

I HAVE PURCHASED AN AQUA GUARD TOTAL SENSA MODEL INTHE YEAR 2008 FROM YOUR CHENNAI ANNA NAGAR BRANCH . EVAR SINCE I PURCHASED THE PRODUCT THE MACHINE ENCOUNTERD MANY PROBLEMS BUT YOUR SERVICE PERSONNEL NEVER ATTENDED TOTHE PROBLEMS IN TIME . NEVER DID THEY ATTENDED TO THE PROBLEM TO MY SATISFACTION. THE MOTOR WAS CHANGED 0N[protected] ON COMPLAINT OF LEAKAGE OF WATER FROM THE BOTTOM . NOW YESTERDAY[[protected]] ASTHE REJECT WATER IS EXCESSIVE,...
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G
grhitesh
from Noida, Uttar Pradesh
Feb 26, 2015
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Fraud sale

Address: New Delhi, Delhi

I lodged a request to FREE service my Aquasure water filter with "AQUA SHARP SERVICE, BP. CODE: 14812, SEC-3, ROHINI BRANCH"
The technician Pramod while servicing the filter offered to install "Aquaguard Water Filter Cartride" for Rs. 375/- After installing and servicing when asked for the proper bill he misguided by putting the amount on "SERVICE ACTIVITY REPORT" which clearly says "This is not a...
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A
abhijit.
from Dhule, Maharashtra
Feb 26, 2015
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Regarding aquaguard servicing

Address: Ahmednagar, Maharashtra

I had called to our local service centre at ahmednagar city for servicing of my Green RO Aquaguard water filter near about 45 days ago, but still there is no any kind of response from them. After that i had called many times to their technician, but every time he is giving some useless reasons and misbehaving. My problem is not solved yet....
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J
Jayant Bhagwat
from Pune, Maharashtra
Feb 26, 2015
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New Product not working

Address: Satara, Maharashtra

I have purchased Aqua Sure product in October 2015, after a week its not working, therefore logged complaints & called many times but till today no one resolve it. Whenever I have called, got the assurance from tell callers team that problem will be resolved by today. Even on yesterday had a same experience that ''Sir, your problem will be resolved by EOD''. But till today nothing is happened. Complaints No. 78661714 Dated –[protected] Compliant No....
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Gurtej Bhatia
from Vapi, Gujarat
Feb 26, 2015
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No parts available, machine not working

Address: Hoshangabad, Madhya Pradesh

Very machine ive ever purchased. Aquaguard is the worst brand ive ever used we also have kent and all the part are easily available.the main thing is that was purchsed top end model of aquaguard geneus. That no one can in the whole district. Now we planned to hire a lawyer and post a complaint to court for this thing.
GURTEJ SINGH BHATIA
happy home, near uco bank, itarsi dist. Hoshangabad
[protected]
Just a single...
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R
Raam Ochani
from Pune, Maharashtra
Feb 26, 2015
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Non receipt of delivery

I have booked a water purified on 20.02.2015 with your company through one Mr. Virendera Singh Cell No. [protected] and have issued a cheque for an amount of Rs. 10, 490/- for purchase of the product. I was told that the machine will be supplied to me by monday. Thereafter I have been constantly calling him for supply of the product. However, till date I have not received the delivery but only false promises that machine is on the way and...
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V
Vijaysekar Perumal
from Bengaluru, Karnataka
Feb 26, 2015
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complaint not attended - no response ph - 9962599797 - chennai

Address: Chennai, Tamil Nadu

Hi, i own a aquaguard RO enhance model and is on AMC for the 3rd consecutive year. I rarely call the customer care, but when i do for any issue the service is very poor. Its been 4 days since i registered a complaint, but no one has attended till now. My mobile no. is [protected] and the complaint ref no. is [protected]. I had called 3 times to remind your customer care and all that they do is give me assurance of sending someone at the earliest,...
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P
pralaykumarpal
from Noida, Uttar Pradesh
Feb 25, 2015
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Re-Installation not happened

Address: Bangalore, Karnataka

I have moved to a new location in Bangalore from Garebhavipalya to Electronic City on 22nd Feb 2015. Raised a re installation request (no[protected] for the Aqua Guard Enhance RO+UV model on 23rd Feb 2015. On 24th one service engineer called me and told that he is going to come next day (ie 25th Feb). Ok fine. On 25th I called that engineer and he replied that he is not going to come and he has given a number of a 2nd service engineer. I called...
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Sreela Menon
from Delhi, Delhi
Feb 25, 2015
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service person not coming after repeated calls

Address: Kozhikode, Kerala

I had taken AMC for two years from 13.3.13 to 12.3.15 from eureka forbes after paying Rs.2400/- for my water purifier Forbes Designa. But after that only a time your service personnel visited us on 14.1.2014 that to after repeated phone calls. Now the AMC is on the verge of its termination period and for the last one month I have been contacting your service centres here at Calicut but no service is being done. I even complained in your toll...
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H
himansu29
from Kolkata, West Bengal
Feb 25, 2015
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Installation of Aquaguard Compact-Online Purchase

Address: Khordha, Odisha

Dear Sir, I have purchased Aqua guard Compact on 18.02.2015 from Online.my Customer ID is [protected] and my registered mobile no is [protected]. At the time of the sale so many false commitments, sales representative said that your installation will be done within 48 hours of product delivery. My product delivered on the date 21.02.2015 and i have called customer care they said that it will be installed within 48 hours. I have wait...
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lokeswar05
from Visakhapatnam, Andhra Pradesh
Feb 24, 2015
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water filter not refilling

Address: Visakhapatnam, Andhra Pradesh

our AQUAGUARD RO (silver) has stopped refilling since yesterday early morning.we spoke to local eureka forbes personnel who asked us to send sms REQ to a number.we received confirmation of complaint registration as well.
It also seems that our change of address in january( from secunderabad to vizag) has'nt been upgraded in your records.i then called your toll free number and they quoted our present address correctly (although...
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