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FedEx Complaints & Reviews

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Updated: Aug 18, 2024
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FedEx reviews & complaints page 61

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A
Auti
from Mangalore, Karnataka
Sep 26, 2017
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not received my shipment

Address: Uttara Kannada, Karnataka, 581343

Dear sir/madam

My shipment tracking number is[protected].
I have not received the shipment yet. But when i track the shipment using tracking number it shows shipment delivered. The delivered date is[protected]. But till now i have not received the shipment. I don't have the details regarding where the shipment deliverd and not even the contact details of fed ex. The shipment was sent from delhi.
Kindly go through...
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N
Nikhilesh Thottathil
from Kalpetta, Kerala
Sep 26, 2017
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fedex not good in customs clearing

Address: Kozhikode, Kerala, 673007

Hi,
I had shipment which came from hongkong to india, kerala. Shipment started from hongkong 14/08/2017 and reached india, bangalore on 16/08/2017 and from that day onward the shipment was under assessment by bangalore customs. Fedex people asked so many document in preceding week and i have given all they asked and still they couldn't cleared the shipment. I have given kyc, declaration letter, clarification letter, pan card, id card....
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R
rmahtani
from Pune, Maharashtra
Sep 24, 2017
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parcel not reached as expected

Address: Pune, Maharashtra, 411007

My parcel tracking number is[protected]

Dispatched from pune on 22nd sept and send on priority for onernight express delievery. Was expected to reach destination on 23rd september - chennai

Today 24th september 2 pm, it has not yet reached

Trying to call your customer care numbers but not able to find the whereabouts

Its disgusting

Reaju mahtani, pune
[protected]...
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G
geetaananth
from Mumbai, Maharashtra
Sep 24, 2017
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updated pan card

I, geeta anantharaman had applied for new pan card due to change in name
Acknowledgement #n [protected]

It was sent by blue dart airway bill# [protected] to brindavan society, thane west but was returned due to premises being closed.
It was returned to nsdl vide airway bill
Waybill no : [protected] reference no : 074 - [protected]
Pickup date 14 september 2017
From mumbai
To mumbaibr...
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S
Satish Vvm
from Hyderabad, Telangana
Sep 22, 2017
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non-provision of customs duty e-payment receipt and transaction id by fedex for tracking#406568580813.

Address: Bangalore, Karnataka
Website: www.fedex.com/in

Dear sir,

Sub: non-provision of customs duty e-payment receipt and transaction id by fedex for tracking#[protected]. Item still not delivered!

It's been around 15 days that i raised the complaint, but the issue has not yet been resolved. I have been in constant touch with the fedex india team by email, over phone, but in vain. The only thing that has been accomplished are the multiple reference numbers! For...
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V
Veeckae
Sep 22, 2017
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shipment hold at customs...

My shipment (Not generated by me) is stuck at delhi airport since sep 7th.

Fedex first asked for kyc docs. I submitted it. (It took them 5-6 days to resolve kyc docs issue.)
But on 12 th sep i received 5 separate mails from separate employees of fedex saying documents are received and updated.
Then no communication for next 3-4 days. On 16th sep i received phone call asking for declaration letter saying it is...
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G
Growingone
from Bengaluru, Karnataka
Sep 18, 2017
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my shipment from japan

Address: 560032
Website: www.fedex.com

Tracking number:[protected]
In the very beginning i had mail conversation with mr. Arokiya praveen kumar, regarding this shipment. If you ask anything to him he will reply with same answer for all the questions, very poor and worst customer support from him. July 13th i asked him to arrange meeting with custom officer to explain about our product. Finally they (Mr. Nanda kumar) arranged on 12th aug morning 11:30 (Mr. Vaibhav prabhuajgaonkar...
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S
Syeda kauser jabeen
from Hyderabad, Telangana
Sep 14, 2017
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clearance delay at delhi

[protected] this is my tracking number my shipment is from bangladesh to india; it's a gift. The scheduled delivery date was on 26 aug 2017 and today is 14 sept 2017 nearly 20 days; since from 20 days am waiting for my package daily i need to call fedex and the response will be wait for your package our agent is trying to retrieve your package and we have written an expertise email and their is no update regarding they say and shut the call...
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G
Gajanand Nagmate
from Mumbai, Maharashtra
Sep 11, 2017
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shipment delivery

Address: Ahmedabad, Gujarat, 380053

Dear sir, my awb no is[protected]. My shipment is in customs clearence from last 7 says. May i please know the latest update about my shipment. I have tried to call the customer care several times to know if i have to sunmit moe documents to clear it from customs. They said i dont have to as i already submitted the kyc forms. When am i going to recieve my order? Can any one please reply? My email is [protected]@yahoo.com [protected]. The...
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A
Abharman
from Meerut, Uttar Pradesh
Sep 9, 2017
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worst response from esteemed company

Hello,
Pay attention plz,
Give exact report of my product (study material),
Tracking number:[protected]

What a response for my 1st mail from a reputed company

Greetings.

We have examined your complaint and it appears to be a bit short. Short complaints rarely get resolved and often are left ignored by companies. Please expand your complaint in order to have a higher chance...
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C
Cherylv275
from Pune, Maharashtra
Sep 8, 2017
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fedex tracking number 700784525650

After being in transit for 21 days, a delivery guy arrived to handover this package this afternoon without any prior notification by phone or email.

I was not even aware he was expecting to show up and ask to collect duty on it. Please note the following:

1) there is conflicting information on the fedex bills he has presented with different amounts appearing on both papers. On one of the papers it mentions...
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G
Gajanand Nagmate
from Mumbai, Maharashtra
Sep 7, 2017
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1. a specialized form/statement is required for clearance from recipient.

Address: 380052

Dear sir i have submitted all the forms required for kyc, still my shipment status is 1. A specialized form/statement is required for clearance from recipient.
What does this mean?
Tracking number is[protected].
It is coming from dubai. Do i need to give more documents for the clearence. Let me know if i have to do something for that. Does this happen everytime....
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S
Satish Vvm
from Hyderabad, Telangana
Sep 7, 2017
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lack of transparency from fedex: inflated bill for tracking#406568580813

Website: www.fedex.com/apps/fedextrack/?action=track&tracknumbers=406568580813&locale=en_CN&cntry

Sir,

Upon a careful scrutiny of the courier bill of entry-v and fedex invoice copy (Viz., cbe-v and invoice
#: blr-c-20641) sent by you, i have noticed several inconsistencies in the charges levied,

Which are as follows:

1) recheck with the customs the import duty on ' cctv camera system (Without display unit)' purchased
For self consumption/personal use. Due to these incosistencies,...
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R
ravikiran4
from Bengaluru, Karnataka
Aug 30, 2017
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fedex not delivered 7008162633283

Address: Bangalore, Karnataka, 560078

I'm writing here to get my item which is shipped by fedex with tracking number[protected]. Now it is in delhi. My item not delivered even after one month. I also submitted kyc documents. This is very unprofessional. Customer care is truly waste, every time i call even after waiting for 30 minutes call cannot be connected to a representative. So finally here to get my item. I will wait for one week, if my item not delivered i will spread...
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C
Cherylv275
from Pune, Maharashtra
Aug 29, 2017
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no movement on airwaybill 700784525650

Highly unprofessional team and service.

My package has been lying in delhi for the last one week with no movement at all. There seems to be no follow up at their end. Inspite of submitting all the kyc documents, form, authorization letter etc even before the package arrived in india they have not proceeded with clearance and only keep assuring that they have sent an email to the clearing agent and will be me updating soon....
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S
Suni_41
from Bengaluru, Karnataka
Aug 25, 2017
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787463500490 doesn't get my order yet

Address: Bangalore, Karnataka, 560066
Website: Www.fedex.com

Hi sunil from whitefield bangalore as i have one courier it has to be deliver by 23rd august by 8pm but till now didn't receive courier customer care giving false commitment. Bad and worst service i had faced in fed ex courier. I need to knw what's the express courier and also why they committed estimated delivery and they will connect money for that. False commitment and also didn't receive my courier yet....
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S
Shashi Heerekar
Aug 21, 2017
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fedex tracking no. 736798303153 - clearance in progress - since last 10 days

Address: 500027
Website: fedex.com

Hello @fedexindia,

This is shashikanth heerekar, my shipper booked a shipping from hong kong to hyderabad, ts, india.

The shipment arrived in india on 10th aug. My package delivering was on 12th aug 2017 and today it is 21st aug 2017 and my package yet to arrive at my door steps. Whenever i am looking fedex on their helpline number they are replying by saying it will be cleared till tomorrow morning!
br...
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D
Dhineshbabu S
from Guntur, Andhra Pradesh
Aug 18, 2017
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poor customer service

I have sent 2 packages from uk to tamilnadu and ref no is[protected].
It's been in "clearance instructions from the importer are required.". I have contacted customer care almost daily from 9th of august. Didn't get a proper response from them till date. Each support representative give different instructions. I urgently need the documents in that package, but not sure what to do now. : (

Regards
Dhineshbr...
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S
sagar_b
from Pune, Maharashtra
Aug 18, 2017
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shipment not delivered against hawb 779702326768 from last 1 month

Address: 411041

We have imported the material from italy against awb no.[protected] but shipment is pending due to kyc not updated, we have submitted the kyc documents for 3-4 times, also we have received shipment against awb no.[protected] which is imported after a week than 1st consignment.
As per the tele communication with customer care team & kyc team the kyc is updated but the shipment is not showing any process from last 1 month....
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N
Nazia Ahmed
from Hosur, Tamil Nadu
Aug 18, 2017
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my shipment missing

Address: Chennai, Tamil Nadu, 600041

Hello. My shipment no[protected]. I was waiting for my package since monday. The tracking shows its on fedex vehicle fr delivery for four days. Iam n need of that package very urgently. I called ur customer care people yesterday for over five times. They said it ll be delivered bedore last night. As of now nothing jas happened and no information was there from your people. Iam raising a complaint over here. Through this shipment number...
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