Claimed

Gaana.com Complaints & Reviews

1.8
Updated: Feb 25, 2025
Complaints 728
Resolved
252
Unresolved
476
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gaana.com reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dhiraj9608
from Patna, Bihar
Oct 13, 2022
Report
Copy

I am complaining about deduction of Rs199

I cancle my auto renewal but they deducted Rs199 from my account, i also write them but there is no one to help...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas Rampalliwar
from Mumbai, Maharashtra
Oct 12, 2022
Report
Copy

Money Deducted

Address: Noida

I have applied a 200 Rs off code the final amount shown to me is 99 Rs and when I make payment it deducted 299 Rs. Kindly check and rectify the same. And return my money immediately. If required cancel your subscription....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Malawat
Oct 12, 2022
Report
Copy

Gaana.com refund request for gaana subscription.

Address: Guruan district harayana

Hii my name is abhishek Malawat. My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please 😭😭😭😭😭😭...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhishek Malawat
Oct 12, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
Report
Copy

I want refund my money.

Address: I don't know
Website: Gaana.com

Date[protected] ko mere account se autopay se rs 299 gaana.com ne cut kar liya hai.I want refund my money please 😭😭😭😭😭...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pruthvi1437
from AHMEDABAD, Gujarat
Oct 11, 2022
Report
Copy

Deduct my money without any notice

Website: gaana.com Gaana

Gaana deduct 200rs from my paytm wallet without any advance notice, message or mail as their app mentioned for the subscription. I dont want any subscription just want refund of my money .
Also there is no specific time for deduction....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Paravipin
Oct 10, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Report
Copy

My gaana plus Subscription got renewed automatically without my permission

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotak mahindra bank app balance..I kindly request you to refund my money back into my paytm as this gaana plus subscription was not needed.
My contact number [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Duve
from Hathras, Uttar Pradesh
Oct 10, 2022
Report
Copy

Auto Renewal subscription.

Address: Ghaziabad india

Ganna plus deducted my money from phone without my consent..I don't want to continue ganna ..so i want my money 199 rupees back ... Please refund my money...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anup9007
from Kolkata, West Bengal
Oct 10, 2022
Report
Copy

Gaana.com automatically deducted money from my account without informing me

Address: bamangachi,743248

How did gaana.com get my bank account number and phonepay UPI ID?How can they directly deduct money from my bank account without informing me.I want to get my money refund and I don't want to take any subscription from gaana.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anishnagda
Oct 9, 2022
Report
Copy

Deduction

Address: India

I got a uninformed deduction of β‚Ή299 from my account which mentions gaana app renewal. I haven’t chosen the option for renewal of this app. I want a refund of this deduction....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Anilkumar Bogi
from Khammam, Andhra Pradesh
Oct 8, 2022
Jan 11, 2023
This thread was updated on Jan 11, 2023
Report
Copy

Un Authorized Subscription - Please Refund my deducted money 499/-Rs to my account

Address: 15-2-3/9/C, ADITYA NAGAR, KHANAPURAM HAVELI

Hai, I'm Bogi Anilkumar, Living in Khammam. But I'm not using the Ganna app on my mobile. The subscription amount of 499/- Was automatically deducted without intimation. The amount was deducted from this UPI Transaction ID:[protected] on 03.10.2022 at 12.15 AM to my Fi Savings Account.

Fi Account: [protected]
IFSC: FDRL0005555
Name: Bogi Anilkumar
Contact: [protected]
Mail ID: anilkumar.[protected]@gmail.combr...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
V
Vijso123
Oct 8, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Report
Copy

RS.499 got deducted from my account without any permission

As per Gaana policy, They must intimate me before auto deduction from my account however, I had not received any email or message regarding the same.

So, Requested to CONSUMER COMPLAINS TEAM, Kindly help to refund the 499 Rs which is deducted from my account automatically.

Any other details needed, Kindly let me know.

Name - Vijay Kumar Soni
Contact no- [protected]
Transaction Ref....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chellamuthu Chellamuthu
Oct 7, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
Report
Copy

I need

Address: gaana

Rs-499/- debit from my account please refund my money...
Helpful
Found this helpful?
Write a comment
Report
Copy
Not able to listen to music even after paying Rs 299 for premium membership...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: India

My account was debited with 499 rs without my consent. How can you do this . I got free subscription for gaana plus by Flipkart for 6 months and now it is renewed for 1 year by debiting 499 from directly my account without even asking me without any notice of message. This dirty tactics of your is highly offensive. I feel demand my money back. Refund it as soon as possible or else I will have to take strict action against your company and...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vikram 730
from shahjahanpur, Uttar Pradesh
Oct 6, 2022
Report
Copy

Refund for my gaana plus subscription

Address: shahjahanpur
Website: gaana.com

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay upi. I Kindly request you to refund my money back into my phone pay upi and this subscription was not needed . Unsubscribe me and give back my money....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gauravpatel4321
Oct 5, 2022
Report
Copy

Need refund |Subscription not activated even after payment

I already paid the subscription amount and subscription is not activated on my number Or email.

I do recive popup that please login/singup to activate subscription.

But this buggy app I tried like more than 50 times but still I am not getting plus subscription.

I already wrote two emails to [protected]@ganna.com. It's 4th day today still I haven't heard from the ganna.

After this...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh Kabare
Oct 4, 2022
Report
Copy

Refund from gaana

My name is atik ahmad and i am a gaana app user, gaana has deducted my rs 499 as renewal fees without ay intimation message and withot any my intention no sms no any kind of alert just debit form my account without asking its like cyber robery kindly help to regain my money back...
Helpful
Found this helpful?
Write a comment
Report
Copy
Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish prajapat
from Pali, Uttar Pradesh
Oct 3, 2022
Report
Copy

Reg. Auto Deduct Rs 499/- without any confirmation and information

Address: pali

Dear Sir,
I have using a one time free coupon apps Gaana.com since a 10 month but today 03.10.2022 12.15 AM, Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account UPI (Phone Pee) for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. And here I have attached the paid receipt for your reference....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharathgaana
Oct 2, 2022
Report
Copy

Gaana Plus not working

I have paid Rs 299 and upgraded to Gaana Plus. But I am not able to access any features of Gaana plus and cannot play any songs.
Please return my subscription amount....
Helpful
Found this helpful?
Write a comment
Report
Copy