Claimed

Gaana.com Complaints & Reviews

1.8
Updated: Aug 11, 2024
Complaints 724
Resolved
252
Unresolved
472
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gaana.com reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohinton Khambata
Sep 9, 2022
Report
Copy

Paid Subscriber.But Unable to Download Songs on my mobile.

Website: Gaana.com

I am a long time Paid Customer of Gaana+. I have downloaded many songs. But now when I am trying to download it keeps saying "Down load Failed".
Also I can not find any telephone number to talk to this Compny's representative....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anon2580
Sep 8, 2022
Report
Copy

Deletion of my account

Hello Team,

I've used your service in the past and I'm writing to let you know that, I'm now making the *conscious decision to reduce my digital footprint* and as a result I ask you to *please delete any personal data of mine you have stored on your systems.*

Would appreciate your cooperation and an email confirming when the deletion has been completed.

My personal details are:
• Email:...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit kashania
from Gurugram, Haryana
Sep 8, 2022
Report
Copy

Gaana.com RS.499 got deducted from my debit card without any intimation or permission

Gaana plus Subscription got renewed automatically without my permission or any intimation and an amount of rs.499 got deducted from my kotak bank card..i Kindly request you to refund my money back into my Kotak Bank Card and this subscription was not needed. kindly request you to refund my money and Unsubscribe me and give back my money....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit.004
from Dehradun, Uttarakhand
Sep 6, 2022
Report
Copy

Auto Payment deduction

Address: Dehradun

Auto payment deduction without permission amount 499 rs....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh7733
Sep 6, 2022
Report
Copy

Subscription

6 months ago today I bought some product online. With which I got the subscription of the song. And on today's date the plan was going to end but I renewed that plan for 1 year only on 26th August. But still today 99 rupees has been deducted from my account. This is a robbery. I want my money back and don't want any service from gana.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit.004
from Dehradun, Uttarakhand
Sep 6, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

Deduction of rupees without any permission

Address: Tarla Aaamwala Shastripuram, Dehradun

Rs. 499 has been deducted from my account without any permission. Even, I do not have this app....
Helpful
Found this helpful?
1 Comment
Report
Copy
X
xyzamarxyz
Sep 5, 2022
Report
Copy

Fraud transaction

Address: Jalandhar

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my via phonepe account from my bank icici bank directly without any information and otp..i Kindly request you to refund my money back into my phonepe wallet and this subscription was not at all needed. Unsubscribe me and give back my money....
Helpful
Found this helpful?
Write a comment
Report
Copy
I have used gaana.com by coupon code in this phone which demeged so present time I am not using this application, , Gaana autopay debited 499 rupees in my bank account through phonepe without any prior intimation so I am request please refund my money and cencel Gaana autopay subscription...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
sneh.mog
from New Delhi, Delhi
Sep 1, 2022
Report
Copy

Refund of money

Before few months i got coupon from flipkart and i used that for gaana plus and then just after one month i deleted gaana app..But today on 1 september 2022 suddenly i got messege of auto debit of 499/- from my phone pe for gaana.Com..How they debit without contacting me...I dont want gaana plus...I want my money back...I want my 499/- refund...I m already in trouble...Plz return my money its a request....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha@123mish
from AMLA, Madhya Pradesh
Sep 1, 2022
Report
Copy

Renewal and refund my fees

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.199 got deducted from my bank account..I kindly request you to refund my money back into my bank account or Paytm as this gaana plus subscription was not needed.....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sumitkumar1&
Aug 26, 2022
Report
Copy

Issue my refund of auto deducted money from my account

Dear gana app i have used you gana app as trail basic but after the one months the money has been deducted from my account without any permission so want to refund my money as soon as possible i had also mail to you company so please take response as soon as possible...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jetli
from Kakching, Manipur
Aug 26, 2022
Report
Copy

I would like to cancel auto renewal and subscription and delete my account

Address: Thoubal, Manipur

I would like to cancel auto renewel and subscription and delete my account
my email id is [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit966001
from Jaipur, Rajasthan
Aug 15, 2022
Report
Copy

Iam complain about the debit 399 money from my account

Iam complain about they debit 399 money from my account without informe me and iam never on my auto renewal subscription options they automatic on it. And my last subscription is end on 16 August
They debit my money on 15 agust without send any message or mail to me. I try to contact there customer but they didn't call me or on chat they didn't give me a proper reply regarding to my problem
Or now they didn't cancel my auto...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prayag .
from Rawatbhata, Rajasthan
Aug 12, 2022
Report
Copy

Auto-renewal without permission

I had used Gaana app for 1 day in May 2022 as I got 3 months subscription offer for just Re 1 on Paytm app thereafter I had deleted the Gaana app. Amount of 249/- rs was debited from my Paytm wallet on 12/08/2022 without my permission. I want the refund please.

Thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kavana muddal muddal
Aug 10, 2022
Report
Copy

Complaining about auto renew

Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 on 10th Aug got deducted from my phone pay .I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit choudhary ckw
from Bharatpur, Rajasthan
Aug 2, 2022
Report
Copy

Refund my money

Address: Bharatpur Rajasthan

Automatic money was deducted from my account, neither sms nor any information
This is scam
I want refund my money as early...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Hello Team,

I have purchased a ganna plus subscription plan for this [protected].
When I open the application and play any songs. I do not play so, you can solve this error or refund my money.
I already complained to your support email id.
I attached screen shot for my subscription plan.
Please help me As soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Devanshshukla
from Warud, Maharashtra
Aug 1, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Report
Copy

Regarding auto payment money deduction

Hello teams
I am Devansh Shukla. I don't know how my paytm wallet linked with gaana com. Yesterday at around 1:33 am my money got deducted from my Wallet. I want my money back. Please refund it. I have attached screenshot for your reference. Please do the needful as soon as possible
With regards...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kakhil625@gmail.com
from New Delhi, Delhi
Aug 1, 2022
Report
Copy

Renewal cancelation

Hi there i installed gaana for some coupon and im not using it frequently i thought of cancellation of subscription by the end of august 2 where it ends when im trying to cancel the subscrition its saying cancellation failed and there is no customer support readily available to lodge our problems and i got a message saying it will automatically deduct through paytm by 3rd itself . it was like a high tech scam. Please provide me details on...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cruisectrl
Jul 31, 2022
Report
Copy

Spam and no OPT-OUT option

I have never subscribed or downloaded or listened to any music on Gaana even for a second. However, I am still getting spammed by them. I never shared my email with them. (I got it for free when I got Airtel service when I was traveling in India years ago but was never interested in then or now). I’m being spammed by Gaana relentlessly and frequently since then. They don’t give an OPT-OUT or Unsubscribe option in their email messages....
Helpful
Found this helpful?
Write a comment
Report
Copy