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Gaana.com Complaints & Reviews

1.8
Updated: Aug 11, 2024
Complaints 724
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252
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Gaana.com reviews & complaints page 4

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Y
yatish.kumar
Jan 29, 2023
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Close my Gaana account permanently

I want to Close my Gaana account. No one assist on gaana chat option and I also send mail to gaana.com from 15 dec 2022.. but no single response from gaana support team. Please Close my gaana account permanently....
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S
Shibinbhaskar
from Kannur, Kerala
Jan 28, 2023
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Cant restore subscription

Address: Kannur

I have gaana subscription in my mobile number but now i have changed my phone. But once i try to restore it says to login with mobile number but the app doesn’t have option to login with mobile number....
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S
SHUBHAM SAVALE
Jan 28, 2023
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Auto-pay without my knowledge

Address: Plot No. 391, Udyog Vihar Phase – III Gurgaon, 122016, India 0124-4518550

Gaana app deducted money from my account without my knowledge, when it deducted at time i don't have app installed on my phone even didn't login, without my permission how can he done this... I want my money back...
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N
Nudhi
Jan 22, 2023
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For a deducting my money I want my refund

Address: Devi mandap,teli tola , Balumath, Latehar, Jharkhand

Automatically my money debited for Gaana app although I have disabled autopay option, I am not using Gaana app, i don't want Gaana subscription so please refund my money...
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I tried canceling Gaana 1 year subscription a few days in service but they didn't let me. So I waited for 1 year, and now they are auto-subscribing for 2nd year and charging my credit on File.

I tried following their steps multiple times in-app in Profile and on the web, to turn off auto-renewal and cancel, but flow doesn't work and it says it fails. No support email was provided as well, only chat with the bot which also...
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S
shreya0792
Jan 19, 2023
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Subscription deduction

Address: shreyarose91@gmail.com

Subscription amount deducted but still being shown as a free user....
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P
Pradnyasb
Jan 6, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Subscription not showing

Hi

My subscription of rs 299 is not showing on the app
Gaana uid is [protected]@gmail.com...
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P
Pradnyasb
Jan 6, 2023
Jan 10, 2023
This thread was updated on Jan 10, 2023
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Subscription on showing

Hi,
I subscribed to gaana plus yearly membership by paying rs 299. But in the app, it is still showing me a free member.
Tried they help through chat but noone is responding.
Gaana userid is [protected]@gmail.com
Please help.
Thanks...
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R
RAKAVI RATANKAR
Jan 6, 2023
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Unnecessarily deduction

Please refund my money Rs 299, ASAP.
I had already purchased the 199 plan for 1 yr and again money has been deducted from my account within a week.
I hope to be the respected one to look over this matter.
Order I'd: 9949755...
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The App has taken 3 subscription payments in the last 3 months and Gaana Plus is not getting activated....
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J
Jeetum369@gmaol.com
from KOTA, Uttar Pradesh
Jan 4, 2023
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Not refund my money

Address: Vill- RAKASPURIYA, Post- DIGOD, Teh- Sangod, Dis- Kota

Please refund my money Rs of 299, because I haven't use gaana app and i have money problem, so please refund my money as soon as possible. I want to cencal my gaana app subscription pack and get my money back refund please try to understand my problem
Transaction ID OM2301030012365827630303
Subscription Id : MSUB_9247041_MjA5MzgwODA1
Order Id : GAANARENEW_9247041_[protected]
UTR Number[protected]...
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A
Aman452
from Ballia, Uttar Pradesh
Dec 31, 2022
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Unable to redeem coupon code

Hello, I have a coupon code for gana subscription but I am not able to redeem the coupon code every time i try to redeem it, it say invalid code.

Please help ASAP as this coupon code will expire tonight (31.12.22) at 11:59 PM

Coupon Code : FK61531S5937...
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S
Sagar0717
from Dehradun, Uttarakhand
Dec 30, 2022
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Decisively charged for the app subscription

Hi Team,

What sort of stupid game are you trying to play.

I already confirmed you that your app is asking me to pay full plan amount even after using my coupon and you still ask for payment confirmation details.

You really have got no brains!! Anyways now please try to understand the whole scenario in continuation to the above..

I just didn’t complete my full plan payment last...
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Santoshi Umesh pawar
Dec 28, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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Upi option is not working and gpay option not coming

Fire bolt India had given us. A coupon code for 3 month gaana subscribtion the code is working but your gaana UPI option is clearly not working and card option also.😒

THIS IS NOT EXPECTED FROM YOU 👎...
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B
babanpawar
from Kopargaon, Maharashtra
Dec 27, 2022
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Regarding refund

I have subscribed only for free subscription of र 1 "one month but ganna. com not asked me and deduct money from my account this is not good please refund my money if you not refund my amount i wiil go to consumer helpline...
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G
goarora@hotmail.com
Dec 18, 2022
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Unable to activate or use paid subscription from IPhone in US

Subscribed to Gaana Plus Premium using my daughter's iPhone in United States. The subscription fee was immediately charged to my credit card and shows up as a valid / active subscription under my daughter's Apple ID on her device as well as via Apple iTunes. She was prompted to activate the subscription using her US Mobile number and OTP. The feature does not work and she received an error. We tried logging in using a web browser and specifying...
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N
Nikhilgoyal2003
Dec 16, 2022
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Two payements deducted from my wallet

My subscription was to be renewed on 16th dec. First rs 299 was deducted with transaction ID 17qy8s_rmz8eh on 16th Dec afternoon for the renewal. Soon in the evening another rs 399 was deducted with transaction ID 17qy8s_rmzht3 on the same day. The payemnt is deducted twice so please refund 399 immediately. Have attached both mails for ur reference...
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B
Bubaithapa
Dec 14, 2022
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Suspended

Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam
Level 70
I'd ([protected]...
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A
Akram Khan MD
from MAHABUBABAD, Andhra Pradesh
Dec 5, 2022
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Money paid for gaana plus subscription but waiting for subscription

There are these u/m issues that i am facing with gaana.com...

1. My mobile number is[protected] and amount of Rs.299 transaction id through sbi netbanking is[protected]IGAOTMZQD4 dated 05 Dec 2022. fyi 'gaana plus' is not getting activated even after 5 attempts.

2. Though i have paid ₹299/- for one year subscription of gaanaplus:-
- the app keeps saying that i am a free user.
- i am...
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N
Nareshmachhi
Dec 4, 2022
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Monthly subscription cancellation

Address: Umbergaon
Website: gaana.com

Dear Sir,
Pl Cancelled my monthly Subscription from gaana.com.
This is my Auto payment, now I don't want this subscription in further.

Regards,
Naresh Machhi - [protected]...
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