Claimed

Gaana.com Complaints & Reviews

1.8
Updated: Aug 11, 2024
Complaints 724
Resolved
252
Unresolved
472
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gaana.com reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aenon
Apr 25, 2023
Report
Copy

Auto renew is not turning off

Hi
I am a ganaa user my auto renew won't turn off as how many times I do it it says cancelation failed...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MIRAJ TARAFDAR
Apr 12, 2023
Report
Copy

Money refund

Address: GHEEDAH TARAFDAR PARA, NILGANJ BAZAR, TITAGARH

Please refund my money of rs 499, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MIRAJ TARAFDAR
Apr 12, 2023
Resolved
Report
Copy
Resolved

499 has been debited from my account.

Address: GHEEDAH TARAFDAR PARA, NILGANJ BAZAR, TITAGARH

499 has been debited from my account. Even after I canceled the application we were not refunded...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Krishnaprakashblore
from Bengaluru, Karnataka
Apr 11, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Report
Copy

Fraud transaction/ request for refund

Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon Gurgaon District Haryana India 122016
Website: Gaana.com

Please find below transaction happened on[protected] in my account you deducted the amount of rs 499 without my permission. It's a fraud and I will filling an fir against you people if I'm not get refund and consumer court also .

Fraud transaction-

[protected]
UPI/[protected]/SUBSCRIPTION DE/ [protected]@/YESBANKLTD/YBL00638d53d55f4a38bf3adcb98a0f24fc/...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sudhagonaarpithagoud@gmail.com
Apr 11, 2023
Report
Copy

Invalid gaana coupon subscription code

I got gaana subscription for 3 months from bolt app as a reward for smart watch and i got a coupon code through email but it is showing redemption code as invalid...please help...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Ufb Fahim YT
Apr 9, 2023
Report
Copy

Ff

Address: Amerika

Hello garena free fire i am saimon haqus asmaul and i only played free
Fire for mosily days and the lost day when i
Apenad free fire and them i click on start game it wos
Showing than the account has been suspended and
Have only login with my guest mode so why my account is suspended i am not a hacker not hack use or i am 100% real players please check my free fire and
Request you to please give me my suspended...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Ufb Fahim YT
Apr 9, 2023
Report
Copy

Uid:5251352016

Address: Ff
Website: Ff

Hello garena free fire i am saimon haqus asmaul and i only played free
Fire for mosily days and the lost day when i
Apenad free fire and them i click on start game it wos
Showing than the account has been suspended and
Have only login with my guest mode so why my account is suspended i am not a hacker not hack use or i am 100% real players please check my free fire and
Request you to please give me my suspended...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nazma Begam
Apr 2, 2023
Report
Copy

Please refund my auto debit rupees 299

Address: Basti

Sir I have pay no any money but Gaana app deduct 299/- rs from my account without giving any information. I canceled the auto renewal process from my end. Requesting you to refund my money immediately else will complain against you in customer foram. My phone number [protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nazma Begam
Apr 2, 2023
Report
Copy

Please refund my money because I have money problem

Address: Basti

Please refund my money of rs 299, because I haven't use ganna app and I have money problem, so please refund my money as soon as possible.I want to cancel my gaan subscription pack and get refund. Please try to understand my problem.Sir I am trying since 6 days but till now my refund money has not come please help
me. Sir i am trying since 6 days but my problem is not solved please help me....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vino babu
Apr 2, 2023
Report
Copy

Gaana plus subscription issue

I bought Flipkart plus one year subscription through Flipkart. I paid 200 Flipkart super coins to buy the coupon. I activated the plus membership from Gaana app-settings -apply coupons menu. This activated the plus benefits and I could see the membership details active for next one year.

But after two days when I check the app, the plus benefits have been taken away, and my account was auto converted into free user account....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajitkumar261133@gmail.com
Mar 31, 2023
Resolved
Report
Copy
Resolved

Please refund my auto debit rupees 399

Address: VILL-NAKDOI

Please find my complane...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajitkumar261133@gmail.com
Mar 31, 2023
Resolved
Report
Copy
Resolved

Please refund auto debit rupees 399

Address: VILL-NAKDOI

Dear sir,
Please refund my auto debit rupees 399...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajitkumar261133@gmail.com
Mar 31, 2023
Report
Copy

Auto debit 399 rupees

Address: VILL-NAKDOI

Please refund my rupees 399...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
munesh998877
from Noida, Uttar Pradesh
Mar 8, 2023
Report
Copy

Regarding for money was deducted from my bank account without any information

Address: gurgoan

Hello good afreternoon sir
my name is munesh kumar and 7th of march mid-night 12:27AM, I got a message from paytm their 299 rupee has been transaction for gaana.com i don't know how it is possible to deduct an amount. I seriously contact to paytm exucutive then they tell me its atomatic payment systm and close 2041 and if you want to be close so contact gaana.com whenever i contact gaana.com but their is no contact to gaana.com executive...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
munesh998877
from Noida, Uttar Pradesh
Mar 8, 2023
Report
Copy

Regarding for money was deducted from my bank account without my knowledge

Address: gurgoan

Hello good afreternoon sir
my name is munesh kumar and 7th of march mid-night 12:27AM, I got a message from paytm their 299 rupee has been transaction for gaana.com i don't know how it is possible to deduct an amount. I seriously contact to paytm exucutive then they tell me its atomatic payment systm and close 2041 and if you want to be close so contact gaana.com whenever i contact gaana.com but their is no contact to gaana.com executive...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Misal777
from Mumbai, Maharashtra
Feb 28, 2023
Report
Copy

Refund my payment

Address: C8 flat no 703, 7th floor, Raunak city sector 3, adharwadi Jail road, Kalyan (W), pine code 421301

Hello,
I have received a free coupon from My Hyundai India for free gana subscription for 1 month. So that I have used that on January 2023 So my 1 month free subscription completed on 27/02/2023. If my previous subscription is 1 month than how you decided to that I had purchase your 1-year subscription pack. Without asking any permission the amount was automatically deducted a amount of Rs.399/- from my account for 1 year subscription....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Misal777
from Mumbai, Maharashtra
Feb 28, 2023
Report
Copy

Refund reg

Address: C8 flat no 703, 7th floor, Raunak city sector 3, adharwadi Jail road, Kalyan (W), pine code 421301

Hello,
I have received a free coupon from My Hyundai Iindia for free gana subscription for 1 month. So that I have used that in the month of January 2023. So my 1 months free subscription completed on February 2023. If my previous subscription is 1 month than how you decided to purches a 1 year subscription pack. Without asking any permission the amount was automatically deducted a amount of Rs.299/- from my account for 1 year subscription....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaffermoopen
Feb 24, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
Report
Copy

Subscription - jaffer2moopen@gmail.com

Address: MANDAYAPURATH HOUSE CHIRAYAM PANAYIKULAM PO S% Jaffer Moopen

Greetings,

I already cancelled auto renew my subscription few months back and I noticed again I charged amount og RS 499 for renewal.Last week I go the mail but I didn't respond because already I cancelled the subscription few months back .So I am kindly requesting to refund the amount charged from me.

Account Name : [protected]@gmail.com
Cureent Account Status : Free user...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Anil Kumar suryvanshi
Feb 22, 2023
Report
Copy

Refund my money 499

Address: Muzaffarpur

Auto renewal paisa kat gya bina puche he 499 so refund my money not use gaana app mobile...[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VinayKorandla
Feb 17, 2023
Report
Copy

Unable to cancel auto renewal

Hi,

I am Vinay Korandla. I have a Gaana plus subscription which is suto renewing on monthly basis. However, I would like to cancel it but everytime I try the app says cancellation has failed and giving me no reason for it.

I would request you to cancel it before next cycle starting on 24 Feb 2023....
Helpful
Found this helpful?
Write a comment
Report
Copy