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Gaana.com Complaints & Reviews

1.8
Updated: Aug 11, 2024
Complaints 724
Resolved
252
Unresolved
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Gaana.com reviews & complaints page 5

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S
Surejraj07610761
Nov 25, 2022
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I'd unban

Address: Singapur

My free fire account is suspend i use hack but i not start any game. I am really sorry for that . Please unsuspend my account and last chance to give . Please help me....
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T
thallapragadasankarsai jaikishan
from Bengaluru, Karnataka
Nov 23, 2022
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Stopping of autodebit

Address: tssjkishan@gmail.com

Pathetic fraud and false activities I have several times mailed regarding stopping of auto renewal but since last one week they are going to present auto debit every day without my acceptance very uncomfortable and unusual
No single response from the gaana team
It's very unfair No calling no either why this type of apps are entertaining by government
I was unable to stop and also and provided incorrect information for...
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R
romitbhatia0989
Nov 22, 2022
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Subscription paid but not account renewed

Hello,

I paid for the Gaana+ Global Festive offer yearly subscription on Nov 5th through apple pay auto renewal and my account is still showing as a Free account rather than the subscription account. It's been 3 days I keep sending them an email on "[protected]@gaana.com" requesting to fix this issue but there is no response from them. I would like them to upgrade my account to the yearly offer I paid and make sure the yearly end...
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Hi,

Gaana.com auto-renewed and debited money even if I informed them not to do so. The 'disable auto-renew was not working and I inform Gaana regarding this on [protected]@gaana.com. They didn't give any proper response and deduced money without permission....
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H
Himu bhoj
Nov 15, 2022
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Gaana commpny is not my refund

Address: Jagdish Properties Road, Lakshmi vihar new coloney

Sir mera name himanshu h mene gaana app ka rs 1 subscription liya tha us k baad mene us app ko uninstal kr diya us k ak din baad mera account m se rs 299 apne app kad gaye us k baad mne us app ko opne Kiya ki mera pese kese kate then us k baad mera ko pata chala ki us m auto रेनीवाल hota h jis se pese apne ap kat jate h sir please muje mera pese refund krne ki kripya kare muje pese ki sakt jarurat h please sir please...
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N
naveen@s
Nov 15, 2022
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Refund amount

My account deducted rs 299 without any permission please refund my amount...
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A
agshirpara
Nov 14, 2022
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Please Stop Auto Renewal from my gaana app

Please cancel Auto Payment option from my Gaana account . I have financial problem, so don't want to take Gaana subscription anymore. But again and again Autopay Notifications are coming to my phone. As I spoke to PhonePe Customer Care, I learned that Gaana's Customer Care only can stop this Autopay. There is no option to close Autopay on my Gaana Account on App or Website. So please TURN OFF Autopay or Autorenewal from my account as soon...
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S
Sanghani Dhruvadip
from Surendranagar city, Gujarat
Nov 14, 2022
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Give my refund

I am very poor and i doesn't use gaana application.
Then you make automatically gaana subscription
Please give me refund sir
I am ver unsatisfied with your service...
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C
Call.Now.+79,7,8,49,82,3,7,Camplaint.No.
Nov 12, 2022
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Complaints this

Trevor y you have to yyy...
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L
lakshaybansal_006@yahoo.com
Nov 12, 2022
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Wrongly charged

I got a message of failure of auto debit even though no card was saved. However i still put a request to delete my account. After 2 days i get a sms that amount has been charged amounting to 499. There is no subscription of 499 on gaana though. In addition to that i can still login my account and its showing free user...
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S
Sourajit Nayak
Nov 11, 2022
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For refund

Sir,
I accidentally subscribed gaana subscription but I didn't know. Without notification an amount of 249 /- auto deducted from my account and i astonished what happened.
I should be grateful if you would refund my money back to my account.This money is very important for me.I also cancelled auto renewal option....
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M
mangalpnd076
from Noida, Uttar Pradesh
Nov 10, 2022
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Subscription renewed automatically even it was in inactive state

Address: Paras seasons, sector 168, Noida

Gaana plus Subscription got renewed automatically without my permission because 4 days prior to subscription end date.”, I checked and my subscription status was in inactive state then how Rs. 499 money can be debited form the account.
got shocked after seeing my balance deduction mail. I had cancelled it before. And it was showing to “renew now” which means subscription renewal is not active. then How even this can be possible...
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A
akhilmohanar
from Trivandrum, Kerala
Nov 8, 2022
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Cash deducted from my account fraudly

I received a message from canara bank that rs.249has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my card.shame on you gaana.Com... Kindly requested to you refund my cash...
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G
Gagan2509
from Rohtak, Haryana
Nov 8, 2022
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Auto Renewal fraud

They have specifically mentioned on their site if in the profile it is showing renew now that means subscription is not active and their is no option showing to cancel auto renewal, but still they charged me rs499, why should i buy their worst service for such amount when i can easily access jio saavn or wynk music by airtel. Now when i am demanding return they are not providing it and even not responding well, just forwarding some automatic...
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K
kumarmohit1983
from Mumbai, Maharashtra
Nov 6, 2022
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Delete my Gaana Account

My gaana account details are
Phone no [protected]
Gaana handle: HotShot_33481887

I am getting the below msg daily through sms.

"Dear Gaana User, attempt to renew your subscription worth Rs.249.00 has failed. We will retry shortly, please maintain sufficient balance. More details here: www.gaana.com/myzone Your bank may apply charges for failed attempts.'

I have already raised request...
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S
Sipahigamer
from New Delhi, Delhi
Nov 5, 2022
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Free Fire id unban

Address: West Bengal

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :-sp mithubr...
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P
prakashmeena1995083
from Aklera, Rajasthan
Nov 4, 2022
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Fraud by gaana.com

Address: India
Website: Gaana.com

The gaana.com had deducted my 299 rupees by somehow without my prior permission. This is not expected from their side. I wish to get my refund...
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S
Sanjayyuvi
from Powai, Maharashtra
Nov 1, 2022
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Gaana Plus subscription payment refund

I m gaana plus user and i made a payment of Rs. 299 thought phone pay for gaana plus subscription with Transaction ID OM2211011141452466528681 on 01.11.2022. But i didnot get my subscription.

There is no help desk to complaint. Kindly help me to solve the issue or get refund....
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P
Pabangana
from Vrindavan, Uttar Pradesh
Oct 31, 2022
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Refund against auto deduction of Rs.299

Mobile number.[protected]
Email: [protected]@gmail.com
UPI. [protected]@ibl...
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R
Rajkumar_01234
from Gurugram, Haryana
Oct 23, 2022
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Subscription not working

Please refund my balance .my gaana sabscription not work . automatic debit my account 299 rs...
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