Ibibo Group / Goibibo Complaints & Reviews

Very bad service by Goibibo. I had booked flight for 8 june 20 with PNR number Q3J4PL but unfortunately flight got cancelled by airlines due nationwide lockdown. I raised refund request but they have given credit voucher of Rs.14156 after longtime but I spent total of Rs.16720, Where is the balance money I don't know. Even for a credit voucher they have many restrictions, if we booked for 3 travelers then have to book ticket for 3 or more...

Dear sir,
I want to travel from Mumbai to Delhi through spice jet. Fare amount is RS 4005.00. Amount is debited from my kotak saving a/c but my ticket is not generated. It's payment reference no is [protected] dt 02.10.2020 RS 4005.00. pls take necessary action and help me out....

DEAR TEAM,

I HAD BOOKED 2 TICKETS FROM GOIBIBO FROM TORONTO TO KOLKATA ONE SIDED BUT DUE TO COVID 19 CRISIS FLIGHT HAD CANCELLED BUT AS OF NOW I DIDN'T RECEIVE MY REFUND BACK. SO PLEASE DO THE NEEDFULL AND GIVE MY REFUND BACK. I AM FACING A BIG FINANCIAL CRUNCH AND IN A NEED OF MONEY BADLY.

THE DETAILS OF THE TICKETS ARE AS FOLLOWS:

Akshay Gandhi - Booking made on 18th February, 2020 for travel...

Hi,

I had booked for 2 persons for travelling from Kolkata to Hyderabad on the 28th of March 2020. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs 6984, ref :BIL : GI: 001945, PAYMENT MADE FROM ICICI BANK.

Attaching in the email what my bank had written and asked from the merchant to provide to further investigate in the matter, , br...

I booked a flight for 31/3/2020.
Got cancelled due to lockdown.
I hv the proof of ticket booking.
PNR EJUZYW.
They are not refunding... infact they are not showing my booking in past booking records.
No coustomer care no is reachable.
Please help...it's mentally frustrating....

I have booked tickets from Mumbai - Delhi -Jammu for 10th April 20 & Jammu - Delhi / Mumbai for 13th April 2020, vide PNR No, M4IH9Fm & TG5P2S, which has been booked in the month of Mar before covid lockdown, All airlines has suspended the Flights and i have spoked to the Airlines & understand they have have already Refunded goibibo on 21st June 2020 and till today (6th Oct 2020) i have not received the received the refund from Goibibo, i...

Dear Customer support team,
Please find the attached file of screen शू of booking details,
So please Immediately my money refund as soon as possible, and I'm talking to air India customer service and he said your confirm money refund your amount to travel agent account, date of 15/08/2020,...

I had booked a return journey air tickets from Trivandrum to Chennai for travel on April 9 and return on April 13, 2020.
Due to the lockdown imposed following COVID pandemic the airlines had put my tickets in credit shell with facility to rebook it on dedired dates before March 2021.
I have tried several times to rebook the ticket and sent mails to the travel agent. I have tried to reach theem on their customer care number...

I had cancelled my To and fro ticket from Mumbai- Lucknow-Mumbai with Go Air Airlines but it is neither updated in the Go ibbo records nor refund is processed. Moreover, when I click to view details a blank page is visible only. No action can be taken on the ticket from my end.

Attaching my details for reference....

Dear Sir/ Madam,
I booked indigo flight ticket from Kolkata to Bhopal via New Delhi PNR EF92NV Flight No. 6E-966/6E-2022 for September 16, 2020 through through you. However, the airline resceduled the flight via Lucknow and caused me some problems and I changed flight to 6E-434 direct from Kolkata to Bhopal since I availed flexi fare facility. As a result an amount of Rs. 1641.00 was refundable to me. Un fortunately I am yet to receive...

Dear Sir / Madam,

I wish to submit a complaint against Goibibo for fraudulently retaining my convenience fee and for the poor service they have rendered.

I had booked an air ticket from Chennai to Srinagar Via Mumbai on 5th of Sept 2020 for the travel date 11th of Sept 2020. The PNR of this flight is CGMRNH.

On 6th of Sept, while I was checking the flight status I came to know that airline has...

I have booked my the Golden tusk hotel booking id = HTL6YEK5DQ for 27th March 2020 but due to lock down unable to visit and also hotel extended the till 30th sep. I called the hotel and they asked me for fresh voucher from Goibibo but now i am unable to contact any customer support although there is a chatbot which is showing my booking completed.

I have been trying to contact them for last couple of weeks but no success Now...

Flight 2T626 was cancelled by the Trujet airlines on 29th Sept 2020. Goibibo is suppose to get the update and refund the money. But no one responds in the customer service in goibibo. Want my money back.
Booking ID - GOFLDMTBC[protected]...

I have submitted refund request for the following Booking ID's but not yet received the refund - GOFLDIOS8AFC[protected] & GOFLD8BBA[protected]. The amount has already been refunded to Goibibo by indigo Airlines.
There is no way to get in touch with Goibibo for refund...

Hi,

I had booked indigo 2-way flights from Goibibo for 17th Aril and 3rd way got cancelled due to lockdown. If I check my credit shell balance on the indigo website, they state that the amount has been sent to the agent and I need to check with them but there is no active no, of goibibo . Also when I check my trip details for the same flight to see for the refund/credit shell status, the screen shows a blank. I cannot see...

I booked return flight ticket for 2 passengers for 12 Sept 2020 & 18 Sept 2020 through Goibibo app. However, on 29AUG 2020 I received text from Indigo AIrline that my fligt was cancelled due to non-operational reasons and they have intiated refund for it to the Goibibo of INR 29663 and Goibibo processed refund back to original payent source i.e. RBL credit card ending no ***********9170 Name as Yogesh Bokhare on 3rd Sept 2020 which was supposed...

I booked return flight ticket for 2 passengers for 12 Sept 2020 & 18 Sept 2020 through Goibibo app. However, on 29AUG 2020 I received text from Indigo AIrline that my fligt was cancelled due to non-operational reasons and they have intiated refund for it to the Goibibo of INR 29663 and Goibibo processed refund back to original payent source i.e. RBL credit card ending no ***********9170 Name as Yogesh Bokhare on 3rd Sept 2020 which was supposed...

Pnr no - ekkg8q, unable to use shell credit to do new booking...

I have booked a ticket from jeddah(ksa) to lucknow due to corona the flight has been cancelled it's more than 4 month i am still waiting for the refund. last month in sep 6 i got a mail from goibibo that with in 4 days you will get the refund but still i am waiting for the refund. there is no way to contact with the customer care i have tried so many time to contact kindly help me. the amount which i expected from the goibibo is Rs.32000/-...

I have booked Ticket for Indigo from Abu Dhabi to Hyderabdad.
I spoke to Indigo pepole, they told money refunded to Goibibo.
But I could not able to contact customer care, eventhough I was trying to speak to them but I could not able to speak to them.

This looks scam, this looks fraud??

My Booking ID: GOFLIMT8518D[protected]...