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Ibibo Group / Goibibo Complaints & Reviews

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Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 256

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R
rajmohanece
Dec 22, 2010
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Failed transaction

Hi,

If a transaction fails GOIBIBO.COM is not refunding the money immediately they are not responding properly if we contact them through mail or phone.

First they are not suppose to charge for a failed transaction even their FAQ says that they are charging for failed transaction...then if they are not ready to refund the money back in time will they be ready to pay the interest that credit card charges for that...
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T
tanmaykhandare
from Mumbai, Maharashtra
Dec 18, 2010
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money is not transfer

Address: Mumbai City, Maharashtra

i played real cash in ibibo rummy & i win i withdraw 2 times but money is not transfer to my account

withdrawl no is - [protected] = 50 rs
[protected] =2000 rs
my mobile no ----[protected]
plz my id is [protected]@yahoo...
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K
kusha70
from New Delhi, Delhi
Nov 21, 2010
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False commitment

Address: Delhi

There has been a series of complaints I should launch against goibibo.com.The recent one was when they are sharing wrong offers which do not exist.There was an offer which failed to act on transaction.
There was a commitment of 10% discount on use of Icici bank cards which amounted to 250 rs.I received a bill on the ticket with the discounted amount of Rs.4508 where in i was charged Rs 4758 from Icici account on speaking to them on...
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B
babita26
from Chennai, Tamil Nadu
Nov 17, 2010
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prank calls & sms

Address: Khordha, Odisha

This is to bring to your notice that, One of the subscriber of social networking site www.ibibo.com is using my no. as his/her contact no. This process resulted to lot many prank calls and sms in my number. I am totally harrassed and disturbed mentally severely. Since morning 4AM, dt.17.11.2010, i am receiving these calls and sms in my no. How come one person can register through other's mobile no.? There should be some validation of...
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I
irfanahemad
from Aurangabad, Maharashtra
Oct 8, 2010
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cheating

Address: Aurangabad, Maharashtra

hi im irfan ahemad i have account in www.ibibo.com i play real cash rummy on this website but whenevere im near to win web site hang and the time of decleration of card one card not open that reson i lost my monye pleese keep action on this web site...
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A
alok725
from Kolkata, West Bengal
Sep 29, 2010
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BALANCE NOT TRANSFERRED

Address: Khordha, Odisha

Dear Sir,
I Mr.Biswajit Pattanayak want to register a complain against www.ibibo.com that I have won 105 rupess by playing online rummy game in ibibo.com on 28th september 2010and transferred the balance to the my sbi bank account with all the information required by online money transfer.They have deducted the balance from my ibibo account but the money is not credited to my bank account.

I have wasted my valuable time...
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V
varuni goel
from Mumbai, Maharashtra
Sep 9, 2010
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Non refundable

Address: Pune, Maharashtra

I found Go Ibibo as the worst company to deal with.I booked the tickets on 17th june which resulted in a failure.On calling then numerous times,I got the same answer that the money will be reverted back within 5 to 7 working days which never came.Its been 3 months I have been calling them and writing mails..Such companies should be bring down to ground as they have no right to stand in the market.....
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F
funkyscorpion
Jun 24, 2010
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No-refund for cancelled tickets

Hi

We booked two tickets in an Indian Airlines flight. Firstly the transaction did not go thru but the money got debited. When we called the travel desk helpline, they managed to get us the PNR. Then we had to cancell those tickets. Its been more than 20 days now, and yet there has been no initiative of re fund taken from their end. There is no response if I call the helpline either. I guess this can be fixed only if taken...
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G
gautam.lapsiya
from Delhi, Delhi
Jun 22, 2010
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Discount not provided

Address: Mumbai City, Maharashtra

Discount not provided
Hi,

I had booked 2 tickets from Mumbai to New Delhi for the date 23rd June 2010 on flight 6E182.

The fare for the flight was INR 2994 per ticket and there was an offer going on that if I book the ticket through HDFC Credit Card an Additional Discount of INR 250 could be availed.

I had booked the above ticket through an HDFC Credit Card which was supposed to cash backed...
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M
manmohan_9
from Mumbai, Maharashtra
Jun 20, 2010
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no customer care

Address: Howrah, West Bengal

I doubt if ibibo has a customer care cell, I have been trying these customer care number since last couple of days, [protected] and[protected]. Neither do they ever transfer the line to the executive, nor have they sent me the airtickets on mail. I think my tickets are not booked either. Its a messy service altogether. My credit card is also not debited yet, which means that my tkts are not booked....
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C
chakra1s
Jun 14, 2010
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Complete Man Functioning Website

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

I booked a ticket today via your website "goibibo.ibibo.com" and i filled journey date 01/07/2010. and while after booking and money transffer i get a ticket for 01/08/2010. And as this ticket was non refundable so it charge me 5000/- Rs for cancellation. This should not be the way a online system going with internal errors.

Ticket booked for Delhi to Kolkata PNR No. FMN08TPRIGE...
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5
50520
from Delhi, Delhi
May 27, 2010
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Goibibo is fraud company (complaint # 1005066)

Address: Karnataka

Goibibo is biggest cheat company my refund is pending from 25 days have called on gurgaon office for 18 times & spoken to 9 people but all of them are cheats

No response , they are giving fake transaction ID of refund. They do not allow people to talk to managers

Its a Big cheat company !!!!!!!!!!!!!!!!!!

CEO seems to be useless who runs company like this


Regardsbr...
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S
Saraswata Das
from Pune, Maharashtra
Feb 28, 2010
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Non-refund

I had booked a ticket through your Goibibo for Kolkata-Delhi Indigo Flight 6E204 for 10th December,2009. The booking ID was FMN041VIRLN. Later,cancellation was done (Cancellation PNR Z49QAP). But I haven't yet received the refund for cancellation.Please advise how I should proceed to sue the company....
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S
Siva
from New Delhi, Delhi
Feb 17, 2010
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no refund amount for the cancelled tickets

GOIBIBO has been the worst costumer service i had... dont go for the word which they say cheap filght ticket thing... I had cancelled the tickets 2 months back still now i didnt receive any refund amount on that.. i called them 5 to 6 times to the customercare tey are very frustrating.. and didnt got any response .. only thing I hear frm them is it is under processing.. wat the [censored] they are processing I dont know... I want sue that company...
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Mrs. Madhura Gokhale
from Mumbai, Maharashtra
Feb 16, 2010
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Transaction Failed. & refund not received.

sir/ madam
hi,

I had booked tickets for a round trip on 23rd & 30rd March 2010 via this site, but as the transaction failed and the amount has been deducted from my bank account but the tickets have not been booked. after repetative calls.. & emails.... they are not responding back to us. They have committed refund of amount in 8-10 working days.. but since this is the 15'th day.... we have neither received...
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D
Dantis joe shaji
from Tellicherry, Kerala
Feb 15, 2010
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Fake advertaisments

The images I attached shows some fake advertaisments usually arriving in ibibo.com. Such advertaisments man confuse people and it result in loss of time. So i request you to take sudden action for cancelling such advertaisments not only from ibibo but also from all the Indian websites.
Thank you
DANTIS JOE SHAJI
KELAKAM
KERALA
INDIA...
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Dr K GIRIDHARA RAO
from Visakhapatnam, Andhra Pradesh
Feb 15, 2010
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at the time of flight ticket booking some error occurred the amount is not returned till the date

Sir,
I have Booked four Flight tickets ( Bangalore to Rajahmundry on 6th February 2010) through goibibo.com on 21st January 2010.and also booked three flight tickets (Rajahmundry to Bangalore on 9th February 2010) through the same on 22nd January 2010. At the time of Booking (Through SBI ATM CUM DEBIT CARD) Some error occured the amount credited to their account and also the flight ticket is not Booked.
From 21st Jan...
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V
vidya bhushan
from Delhi, Delhi
Jan 27, 2010
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non refund of payment made towards failed booking

dear sir,
i tried to make a booking from Agartala to Guwahati twice on 12/12/2009 and once on 13/12/2009 for two passengers Mr. Vidya Bhushan & Ms Kanti Devi, however booking was not successful due to non-availability of flight. however payment amounting to Rs.4484/- was deducted on all three occasions from my credit card.
the same has not been refunded back till date i.e. after 45 days, though the normal time for refunds...
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C
Charles Premkumar
from Mumbai, Maharashtra
Jan 25, 2010
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Biggest Cyber Fraud.

Hi,

GOIBIBO - Your Money will GO....In BOOOOOOOOOOOOOOOOOOOO

I have booked a ticket in GOIBIBO for Pune to Chenai for SpiceJet Airlines... After my money is transferred , my ticket status was "Awaiting For Confirmation from Airlines " Then after 3 hrs l received a call from a customer care number and I was asked for additonal amount of Rs:600 { 4,200 was the amount at the time of booking}
br...
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Ashwani Kumar Singh
Jan 25, 2010
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Refund pending

I have booked one ticket from Bangalore to Patna ( PNR No. - FMN05RX24EL ) from Ibibo on 21st of december '09 and due to unavailability of seat the charged amount 16939 Rs is to be refunded back with in 7-10 working days as checked with Ibibo customer care on the same day.
A Ibibo complaint no . 1001151 which was raised against refund of the amount charged by Ibibo against unconfirmed ticket booking.

Till now,...
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