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IDP IELTS Complaints & Reviews

www.ieltsidpindia.com
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Updated: May 3, 2024
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Bad 😕 It seems that IDP IELTS has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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IDP IELTS reviews & complaints page 25

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S
Sha Alam
from Bengaluru, Karnataka
Dec 10, 2020
May 21, 2022
This thread was updated on May 21, 2022
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Idp Ielts registration not completed but money deducted

Address: IDP Education India Pvt. Ltd. Unit No. 206, 2nd Floor, 8, Excellency Building, Papanna Street, Off St. Mark's Road, Bangalore - 560001

I tried booking a slot to appear for the IELTS examination on 2nd December 2020.

After filling in the required details I was directed to the payment gateway where I made a payment of 14, 000 rupees. Immediately I received a message from my bank stating that the amount has been debited. But I couldn't see any booking confirmation on the webpage instead a blank screen appeared indicating TIME OUT ERROR. I was shocked to see the...
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NíKunj patel
from Mumbai, Maharashtra
Dec 7, 2020
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I want to cancel my exam on idp

Mail reference no: [protected]
There is an unfortunate death happening in my family so I request to cancel
my IELTS exam and Refund my amount.

Your Computer-delivered IELTS test with IDP Education India Pvt Ltd is
confirmed for
[Passport ID: M2546865, Payment Reference No.:[protected]C4461534]
[Receipt No.: I/12-21GJ0000973, Receipt Date: 06 Dec 2020]
Module - General Training...
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A
Anjandeep
Dec 6, 2020
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Miscommunication from IDP team- Passport Number- Z5808233

Address: A- 1/6, Ring Rd, above Nexa Showroom, Block A2, Block A, Rajouri Garden, New Delhi, Delhi 110027

My speaking test was scheduled on 22nd Nov'20, and LRW test on 25th Nov'20. However, I had to miss my Speaking test due to a medical emergency.
When I went to give my LRW test on 25th Nov, I informed the staff in the beginning itself that I had missed my Speaking test, and what should I do. They told me to go ahead and give the LWR writing. And later they told me to call the Customer care number to enquire about rescheduling Speaking...
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R
ronnie_2296
from Powai, Maharashtra
Dec 3, 2020
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Amount debited from my account but showing transaction error

I tried registering with IDP IELTS for the IELTS examination on November 27, 2020. I paid the amount of Rs.14, 000 via net banking. It showed that there was a transaction error and there was no confirmation email regarding my payment and seat allotment. However, the money has been debited from my account, which my bank has confirmed but IDP is insisting that my name has not been registered. I'm a student and Rs. 14000 is a huge amount for...
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R
rohitjadhav321
from Powai, Maharashtra
Dec 2, 2020
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Registration not completed but money was deducted

I booked the test on date 2nd Dec 2020 for Thane location for date - 18th Jan 2021.
For which money has been deducted from my account and in last step of registration process the system has thrown an error .
When I enquired in my bank they said that Rs 14000 has been transferred to IELTS IDP account.
I talked to the the IDP customer care services they said your exam is not booked and registration is not done.
Kindly...
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S
Sai_kiran
from Powai, Maharashtra
Nov 30, 2020
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Didn't receive exam center details

My speaking test is on 2 December 2020, but still I haven't received any information regarding the exam venue...
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H
Harsh.10
from Powai, Maharashtra
Nov 26, 2020
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Exam dates getting changed

After I filled the form in October and selected my exam dates it was postponed to December. I wrote a mail to the concerned authority and changed the dates but they themselves postponed it again without my concern. The third time the link did not open, even after trying multiple times. I wrote a number of mails and made many calls but the staff is awful. They are not giving me a refund, forcing me to give the exam. I am a student, and 14000INR...
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A
abhi16897
Nov 24, 2020
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Money deducted but slot not confirmed and money didn't refunded yet

I Tried to book the computer based slot for dec-6th 2020 but money was deducted not not confirmed and got the error saying that you bank rejected the money. but i didn't recieve my back aslo

my email id:[protected]@gmail.com...
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A
abhi16897
Nov 23, 2020
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Money deducted but slot not confirmed

Money was deducted from my bank and slot not booked, still no money is reflected back to my card...
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J
Jassa Randhawa
from Barnala, Punjab
Nov 22, 2020
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IDP amount deducted bu confirmation not received

Address: Vill ladewal
Website: Idp

Dear sir/madam, my name is anmolpreet singh my passport no. Is S6020695 my DOB 19/10/2000 I APPLIED FOR paper based ielts my registere email id is [protected]@gmail.com
I paid my fees through NetBanking EBS booking slot select 9january2021 paper fees 14000/- deducted from my account your portal show me error after deduction and amount is deducted from my account but not received me email confirmation and paper confirmation...
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N
Niranjan Samadhiya
from Powai, Maharashtra
Nov 19, 2020
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Aggrieved by the conduct of IDP

Address: IDP Education India Pvt. Ltd. Global Gateway Towers, Tower-B, 5th Floor Sikanderpur Ghosi,Sector-26, M.G. Road, Gurugram -122002, Haryana, India
Website: www.ieltsidpindia.com

I have completed IELTS GENERAL test at the Mumbai test location and have received inconsistent results in each sub-section of the tests. Amongst other things, having regard to the price of the tests. Any reasonable person would expect consistent marking.

To mitigate loss I also paid a further Rs10500 for a remarking of my reading and listening tests. Re-assessment generally takes more than 20 days. However, my papers were re-evaluated...
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P
Prem Masur
Nov 12, 2020
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No refund over Cancellation

I first booked my Exam date on 4 aug for test day 11 oct 2020. On 7 Oct they told me that my exam has been postponed to 13 Dec 2020. I preponed it to 27 nov 2020. Now again they post poned it to 3 Jan 2021! And asked me to prepone if to available date. I decided to cancel my exam but they are denying me my cancellation request and Refund. As per their rules I requested my cancellation 5 weeks prior the test date but still they are looting...
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N
Neha Nakrani
Nov 7, 2020
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Money deducted from my account but no seat confirmation given

Address: 1/A, Shivanagar, Bortalav road, Bhavnagar, 364003

When I have registered for the IELTS exam on the date 28 Nov 2020 for Ahmedabad west region
I will share my information please you can check and give me registration confirmation or refund.
I didn't get any confirmation instead of getting a message your transaction is declined
I have completed registration and paid fees using online banking even money 140000 got deducted from my bank account but I have received a failure...
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G
Gurpreet Singh Rakhra
Nov 5, 2020
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Long pending redund of test fee

IELTS test was booked for 21 march 2019, test venue Moga, Punjab.
Candidate name: Deepika,
Passport number: P2211770

Later test was cancelled and new test was booked for may month.

The cancelled test fee refund is still pending. Credit note/ Refund voucher was issued for 12650 /-.
Voucher no. CNI/04-20PB00019 dated 1 april, 2019

The refund amount has not been recieved yet....
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A
AbinN
Nov 1, 2020
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IELTS Test Report form

TRP no- 20IN043957NAZA855A
Candidate no- 043957
Name- Abin Varghese Nazhianpara

IELTS test report form has not reached on the given address. Please solve my issue....
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Z
zoeb shaikh
Oct 26, 2020
Resolved
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Money deducted from account whereas no seat confirmation given

Address: Mumbai

I have booked a test on 25oct 2020
For a test schedule on 12nov 2020.
For which money has been deducted and in last final step of registration process the system has thrown an error and said kindly repay..

Where as when enquired with my bank I came to know money has been transferred to IElTS IDP account.
I talked with the customer care services
They were talking like as if it's Your mistake and...
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M
[email protected]
Oct 14, 2020
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A fraud business in the midst of pandemic

Address: Gurugram

My IELTS was booked for Oct 21st 2020 and IDP has rescheduled the exam to 27th Dec without giving any prior information or even without my consent. This us absolutely ridiculous and shameful lf IDP to call themselves a proud owner of IELTS examination centre.
If we wish to change they charge us 3500 rs extra charges for rescheduling, however, they can change and reschedule without informing students/candidates and behave like GUNDAAS...
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K
KannuPriya G
Sep 30, 2020
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Money deducted but no confirmation for the test

I booked my exam just now. money has been deducted bu there is no update about the test details. kindly help.
-Kannupriya...
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N
Nisha 223
Sep 17, 2020
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poor exam centre services

Address: Ludhiana

Problems with ielts exam centers are on continuous rise especially ludhiana centre and few more. Their exam preparations are highly pathetic. They do not check their system before hand. On today's exam day, firstly test was started late and when listening was played it did not work properly, we were all set for the exam suddenly we were asked to give listening booklets back and listed this problem as a technical issue. If after charging rs.14000...
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S
Shivam Bhimsaria
Aug 28, 2020
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refund and lack of grievance redressal

This is to complaint of their lack of support and redressal mechanisms while addressing grievances. I had opted for a refund on 2nd august which was approved from their side on 4th august (Ticket#[protected]). I was told they would require 10-15 days to have it refunded back in my account. After this i have called them many a times and mailed them many a times (For which i have mails sent to them and conversations recorded to act as evidence)....
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