Submit a Complaint
Claimed

IDP IELTS Complaints & Reviews

www.ieltsidpindia.com
1
Updated: May 3, 2024
Complaints 720
Resolved
44
Unresolved
676
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Complaints
Contacts

File a complaint to IDP IELTS

Having problems with IDP IELTS?

File a complaint and get it resolved by IDP IELTS customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Education
IDP IELTS

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

IDP IELTS reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pravina Venkatesan
Aug 13, 2020
Report
Copy

Did not receive confirmation mail

I am pravina and i booked my ielts exam on august 13 2020. Money has been debited from my account
But i did not receive the confirmation mail and my booking details yet. Please let me know the details asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sukhikapoor
Aug 8, 2020
Report
Copy

Refund approval delay

Address: [email protected]

Dear sir madam,
We are all know due to the impact of covid -19 every individual facing the problem of money including me. Furthermore, the temporary closings of ielts coaching centres, i am unable to take the coaching of ielts classes. Therefore, i decided to take refund of ielts exam and i sent email to ielts. [protected]@idp.com about my refund application on 30th july 2020, but till date i have not received any response from idp....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
H k shah
Aug 7, 2020
Report
Copy

exam was conducted by idp with 1 day notice of confirmation before 7 times already getting postponed by 1 day notification prior to exam date

Dear sir,
I have booked ielts - general exam on pen-paper mode on 21st march 2020 and after booking i got confirmation from idp on mail as well as in message in which it was mentioned that l, r, w on 21st march 2020 and speaking was scheduled on 26th march 2020 and suddenly the speaking test was preponed on 16th march 2020 with 2 days notification before the exam date without any prior approval from me so, indirectly it was effected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lhamu Bhutia
Aug 6, 2020
Report
Copy

My test was not conducted even after I paid IELTS IDP Rs11,300

Address: Melbourne, Australia

Hello,
My name is Lhamu Doma Bhutia and I had booked and paid an amount of Rs 11, 300 on August 1st, 2020, for my EILTS Indicator Online Test which was to be held on 5 August, 2020, i.e yesterday!
Regarding my payment issue I I wrote to British Council Exams Customer Care India, elts.[protected]@britishcouncil.org, ielts.[protected]@idp.com, called their customer care, but either there was no response from them or they referred me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anurag Dahiya.09
Jul 31, 2020
Report
Copy

TRF not get

I gave ielts exam on august 24 2019 and my test result was published in september. I still did not receive my trf. I contacted with idp several times and by several means (Toll free number, chats, in person went to their office), but still no use. If i don't get trf soon then i'll loose my admission in the university. Idp had assured me that they will dispatch my trf but they didn't do as said.
Advertisement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navjyot Verma
Jul 23, 2020
Report
Copy

Complaint regarding no confirmation regarding test details

Address: Oro Dental Clinic, Budharaja, Sambalpur

I have booked my ielts test date but i haven't received any confirmation mail or message yet. What should i do???...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rachita Chawla
Jul 22, 2020
Report
Copy

Money deducted test not booked

Address: IELTS

Hi, i am rachita chawla. I booked ielts and an amount of 14000 inr is deducted from my account but i haven't got any confirmation. I called the ielts customer care no but there is no response. Please refund or confirm my test. I have attached a receipt of payment from razorpay....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreya Ravindran
Jul 15, 2020
Report
Copy

ielts test report

Address: Kannur

My name is sreya ravindran.
My candidate number is 475015
My passport number is s7233844
My centre number is in855
I had given my ielts exam on 7th march, 2020 and i have not yet received my trf. Please resolve this problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovepreet gotaya
Jul 14, 2020
Report
Copy

Resend TRF

Address: Sirsa , haryana , India
Website: Idp.com

I gave my ielts idp academic exam on 05/03/2020 in moga city in india. The result was declared on 18/03/2020. The test report form was dispatched through blue dart express awb. The shipment arrived in sirsa (Haryana) on 20/05/2020 due to covid-19 and i didn’t get my trf. Because in my city the lockdown was going on. Please resend my test report form immediately and must reply for trf. Lovepreet singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harry Gill
Jul 13, 2020
Report
Copy

Ielts exam payment

Address: Vpo rauli (moga) punjab

Hlo respected sir/ madam, my name is satgur singh gill, dob 04/12/1998 i booked my ilets exam online for 29 august, i have done payment of 14000 rupees, pls refund it because my exam is not booked. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jackmon
from Delhi, Delhi
Jul 7, 2020
Report
Copy

payment failed and my money got deducted

Website: ieltsidpindia.com

I made a registration for ielts examination for my wife through idp website and the payment failed and my money got deducted. I contacted idp office and they told that there has no registration took place but the payment deducted will be refunded within 10 days.

They again asked me to make a new registration after clearing the cookies

The second time also same error took place and my money got debited but no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devthakur786
Jul 1, 2020
Report
Copy

unprofessional education body

Address: IDP IELTS India Gurgaon

I have sent multiple e-mails and registered my query ([protected]) on 26th june 2020. However, i have not yet received any response from your side. I also called to idp customer care continues to get my query answered and i have been rested assured to receive the e-mail on an urgent basis, but again i had no luck.

I again called idp customer care and i was told that i will receive the response in another 1 hour and the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Balajivb
Jun 24, 2020
Report
Copy

issue in rescheduling exam dates

I had initially registered for the ielts exam listening, reading & writing test on 21 mar 2020 for idp ielts bangalore india location and my speaking test was completed on march 20th 2020. But due to covid - 19 restrictions the exam got postponed 5 times and the dates are randomly picked by idp and on june 11th they told it will be 04th july 2020 and i was working on getting the passes to travel into bangalore since i am stuck in my home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitk4413
Jun 21, 2020
Report
Copy

ielts indicator (offline, pending proof of payment)

I have booked an ielts indicator test slot and 30-jun-2020 is confirmed for my speaking test and for rest assessment, it is 1-jul-2020.

I have made payment on 20-jun-2020 and payment is also successful but booking details shows status as offline, pending proof of payment.

Next day, when i logged in into idp ielts portal using my candidate id and now even pending status is not there and booking details are completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
[email protected]
Jun 9, 2020
Report
Copy

I am complaining about the chandigarh office staff

I want to file a complaint against a councillor in your chandigarh office. Her name is vanshika sood and her manager's name is neena rana. I have applied for my refund application in first weak of march but get no response by canada's college and about gic.
Even she misguided me at every step. She didn't pick my calls.

Now i want my money back please take strict action against her and ask her about my whole process....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satgur Gill
Jun 5, 2020
Report
Copy

I'm complaining about my confirmation of exam

Address: Rauli District moga . (Punjab)

Hlo respected ma'am/sir my name is satgur singh gill date of birth 04/12/1998. On june 04, 2020 i booked my ilets exam online for july 30, 2020. Payment fee of rupees 14000 is deducted from my bank account but i did not recieved any confirmation mail yet. Please kindly go through my problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neha1222
Jun 1, 2020
Report
Copy

payment done but didn't receive any email notification or slot info from idp

I booked ielts exam for 25th july academic module and paid 14000 rs but didnot receive any communication from idp. I paid through googlepay app by razorpay....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirti_N
May 19, 2020
Report
Copy

money deducted while registering but no acknowledgement received

Address: Hyderabad

I have made payment for the ielts test today (19/5/2020) using the net banking service by razorpay available on the idp website. Now the 14000/- rs have been deducted from my account but i haven't received any registration acknowledgment from idp. However, i have received the payment confirmation from razorpay. I called up their customer care regarding my concern they said to wait for 10 days incase payment is not successful it will be credited...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
J
Jonnygordon
May 19, 2020
Report
Copy

additional test results form

Address: Hyderabad

I lost my ielts test results form and i need additional test results form now.
I applied few universities and got conditional offer letter from university. To get unconditional offer letter i need to submit my ielts test results.

Regarding this, i emailed to idp ielts couple of times but i received reply as "they cannot send test results form due to covid-19 situation".

I can understand situation and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sukhjit Kaushal
Apr 11, 2020
Resolved
Report
Copy
Resolved

regarding extra charges for ielts pen paper test,

Address: IDP Ludhiana

It is requested that my passport no. Is p2726922 and i registered ielts gt pen paper test for 18th april 2020 at moga after paying all the require fee on 10feb.2020., after registration free computer test were flashed on screen at various points without any extra cost, which attract the candidate to do the same. So i clicked with the misconception as i thought that it will be a prior practice test before real exam. So i go for that due to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

JIPMER
1
(507)
Collect Dreamz LLC
1
(2)
Visa House
2.1
(17)