Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked railway ticket for the journey form chalakudi to calicut on 13 th april 2018 with pnr number [protected] for train number16307 through irctc web site for 2 person (160 rupees)
Ticket was under waiting list and never confirmed.
So after chart preparation the ticket was automatically canceler by railway.
They only reimburse 40 rupees instead of 160 rupees and i forced to take new ticket for the passenger.
Railway is looting the people on waiting list ticket.
Please take necessary steps to stop this.

Dear Sir,

I have requested the TDR for the PNR No.: [protected]. And I received the mail regarding rejection of TDR as the passenger has travelled as per the chart which is completely wrong. I haven't boarded the train. Either the ticket collector has not checked properly or is not doing the duty properly in trains getting late.

I request you to kindly reopen the TDR and also put an inquiry into it.

On the same day same time I took another train with PNR No.: [protected]. How the same person can travel in two trains at the same time. I am attaching the ticket snapshot.

Regards,
Tabish

I have requested the tdr for the pnr no.: [protected]. And i received the mail today regarding rejection of tdr as the passenger has travelled as per the chart which is completely wrong. I haven't boarded the train as it was more that 6-7 hrs late. Either the ticket collector has not checked properly or is not doing the duty properly in trains getting late.

I request you to kindly reopen the tdr and also put an inquiry into it.

While booking my ticket thro. Irctc website on 1st may2018 from rajdhani express for karwar to h. Nizamuddin (Date of journey[protected] transaction was failed but amount of rs.3365/ was immeditely deducted
From my account just after clicking'submit' (After completing all payment formalties thro. Debit card) without generating pnr number. Inspite of clear
Statement in irctc website that in case of failed transaction refund will automatically be credited within 3-4 working days, my refund of rs 3365/ not yet been credited in my account. Kindly look into it &arrange to send it at the earliest.
Regards

I happened to travel in rajadhani express yesterday pnr:[protected], trn:12432, doj:14-05-18, 3a
B5 30, b5 31,
Fare:6360
An awful experience it was.
Charging 6360 for 3rd a/c ticket and giving such a bad service is condemnable
The food served was stale
The quality of everything served was pathetic
The blanket n sheet provided were damp
And most importantly the toilets were extremely dirty
It seems as if the toilets weren’t cleaned for months
There was no water in the washroom
My fellow passengers conveyed their dissatisfaction to the tt, as well as called up the canteen manager and wrote a negative feedback in his feedback book

I would request the concerned authority to look up to the matter seriously and do the needful
Thanking you

Lalbagh express 14/5/18

Please change the name of veg biryani the worst food we have ever eaten it was very bad and not even good. Many passengers including us threw the food
They name it veg biriyani but its just tomato rice.

Food is very very bad is giving tomato rice is taking 60 rupees its not worth 60 rupees

You can take 70 or 80 please give good food for passengers

Irctc food service is very very bad

I booked the three tickets of train 15705 with pnr [protected]. After that train was late by 18hrs, so i had filed tdr on 19th may. Still my refund not initiated, showing status in irctc apps as tdr entered only and later it shows cr registered. Details are below.

Pnr:- [protected]

Trasaction id :-[protected]

Cancellation transaction id :- [protected]

Fare amount : 6765

Kindly have a look into this delay.

While doing reservation I clicked on Book only if lower berth is allotted, then money got deducted after transaction for tickets but after that message appeared book only if lower berth is allotted failed, do you want to proceed. I clicked on No. Still money is not credited in my account. Request for your help in this matter

Date of Reservation-14/05/2018

I booked ticket on IRCTC but ticket was not made and ticket amount rs-4050/-deducted from my account on 6 may 2018..the transaction ID for this transaction is [protected].please refund my amount to my respective account for my convenience please.i contacted IRCTC customer care but no any response found from them which is not good for customers.

I booked my ticket 21 april this ticket is confirm alloted birth B6 mai 28 PNR no [protected] date of journey[protected] at final chart prepared this pnr has changed and ticket has no room and through IRCTC ticket has seized and I don't have any information about that I am travelling in this train and TC said you are without ticket charged Rs 5700
Through IRCTC I didn't get any refund amount and customer care said contact railway authorty
Please help me from this regarding

Wrt my ticket for Surat to Mumbai on 3rd April'18 PNR:[protected].
When I got sms from railway mentioning

"PNR:[protected] Train 11103 is delayed from JHANSI JN. Expected departure:[protected]:00 hrs. Please
verify from www.trainenquiry.com or dial 139."

I filed TDR 5-6 hr before train departure.

Now Indian railway is writing to me that as per WESTERNRailway citing that “Train not more than 3 hours Late.Actual
Departure Date/Time at Source is '[protected]:35' and Schedule Departure Date/Time at Source is '03-
[protected]:12'”.

what is point in writing weather train started in time.
Should we then wait till last minute to hope train will start in time despite of message from railway.

Hello, my ticket of tatkal darjeeling mail from sdah 2 njp was cancelled by the agent and the refund status showing updated but my money has not yet been returend in2 my bank of 2 tickets costing rs. 937.
I booked my ticket on 7th may2018 and was cancelled by the rail yatri agebts online om the same day. The tickets were 2persons in sleeper class costing rs.937

So. Kindly make the refund amount returned as early as possible in2 my bank a/c as its more than 1week in rail yatri app showing refund initiated but the money has not been yet credited in2 my bank a/c.

From,

Rajani sherpa

I booked a tatkal ticket from ahmedabad (Adi) to bandra terminus (Bdts) in which one got confirmed but other was tqwl 1, as it was not confirmed i am still awaiting for the refund of the same, below are the details of the whole transaction.

Transaction id - [protected]
Pnr number - [protected]
Train no - 22928 (Lokshakti express)
Date of journey - 22/04/2018

Kindly make the refund as soon as possible.

Regards,
Ketul gandhi.

The e-tkt cancellation refund processed into wrong account and has not been resolved even after repeated request.
As per the irctc confirmation refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 12260.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:01-may-2018
Refund processing date:04-may-2018
Refund amount:12260.0
Refund reference no:85215228124817167924015

I have checked my account details from which the payment has been made of rs 13100 for booking the above rail tkt bearing pnr number [protected]. Please help resolve the issue. I believe the refund has been processed to the wrong account by irctc.

Hi,

Yesterday i came to hospet passenger from birur to bangalore (Train no 56910). My waiting list is 1 but unable to find ticket collector in none of the coaches. Passengers are literally struggling for seats but ticket collector is not available. I don't know how irctc will schedule or preparing chart without ticket collector.
Kindly take necessary action for the same.
This won't repeat again.

Hi,
This is rajeev from aligarh.
I booked a ticket from aligarh to indore with details here -

Pnr [protected] ticket cancelled, amt 1095 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.

But amount is not get back. It's around 5 days past.

Attached screenshot - i tried many times to irctc helpline number. But there is no response from their side. Either phone is busy or no one received the phone.

Can you please let me know. When it will back??

Delay for 6 hours of train in a fine summer day resulted in rejection from army ssb to let me attended it:

I had my ssb for army today (13/05/2018), i had planned and prepared everything to give my best in the interview, but on the day of train departure (12/05/2018) i received a message that the train is delayed by 4 hours, i was worried that how will attend my ssb, then as the trains timing to reach the station was 02:30 am in the night so i thought it might cover some hours and reach before 6 o'clock, so that i would be able to attend easily or may i would be able to convince the officers for delay.

But what happen really, the train came at the delayed right time but it kept on delaying, it was suppose to reach by 6 30 by the exact delay time but it got late by 5 and half hour late and reached at 8 o'clock,.

My reporting time was 6 o'clock and the train was actually going to reach at 02:30 am at the same day.

So i what the hell happened, i rushed towards the centre i tried to convince them but they didn't here a word as i was two hour and half hour late and not merely half or even one hour late.

I had to come back from the gate of my future, this is acceptable as this is caused due to indian railways negligence of trains, how does indian railway gets a right to delay the train by 6 hours on summers without any technical issues or even weather issues. I had to stay back on a hotel (800 rupees) and which results in even more waste of my hard earned money.

I need the refund my every penny i wasted here due to indian railway and also an apology which states that it was mistake from irctc and not the candidate so i can take that to army next time.

This is really pathetic from indian railways that a person has to reach a destination a day before just because we can't trust railways to their work correctly.

Details of train:
Train:11071, doj:12-05-18, 3a, ltt-bpl, dep:12:40,
Fare:1450.0, sc:0.0+pg+ins

Dear sir,

I would be happy if i get new user id and password emailed me on following email id [protected]@gmail.com.

I have forgotten the user id and password for irctc login.

I had created this login way before and never used it. Now i need to use this login for booking my ticket so please provide me with the new user id and password with respect to the email id [protected]@gmail.com

Thanking you.

Hello team,

This is regards to online ticket booking issue. It has been repeatedly observed tatkal tickets unable for ranichennamma express all time. We observed every festival or weekend this is major. We are unable to book tatkal. North karnataka we are running with one train rani chennamma express is the only train more convenient for travel between sbc to bgm. But stupidity every time we try to book train on weekend or festival either server unavailable or seat status shows not available or we end-up with hell out money stuck in transaction failed. Otp woun't come ontime. It's not only my issue, hundreds of people having same issue. Irctc / indian rail quickly start another train between miraj to sbc vice-versa. I think irctc loop holes are more someone / team hacking. Please i want justification. I am very sure there is big corruption involved either by agents or railway staffs.

Hi support team,
I have booked a tatkal ticket from pnbe
To ndls for magadh express. Date of journey was 18th march, 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might be missing to
Get amount refunded. Please let me know what i
Can do further or else you can drop a mail to aatif. [protected]@gmail.com
Ticket details:
Date of booking :- 18th march, 2018
Pnr number :- [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 18-mar-2018 20:12:25 hrs
Tdr status: cr registered
Cancellation id: [protected]
Tdr zone: northern railways (Nr)
Registration no:[protected]

Warm regards,
Aatif mumtaz