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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 8, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 314

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D
darth85
from Gurgaon, Haryana
Jul 29, 2016
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Online ticket booking process for general people

Address: Gurgaon, Haryana, 122002
Website: www.irctc.co.in

I booked a ticket today at irctc site and was amazed by the way the booking is done. Booked a ticket in kolkata rajdhani (12302) for my parents, father is senior citizen and mother is near to that age, but got two upper berth tickets in spite of selecting at least 1 lower berth. There were 137 seats available, if i go via an agent paying extra money, we easily get lower berth tickets, but if we do the booking i do not know how the allocation...
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F
foster
from Mumbai, Maharashtra
Jul 29, 2016
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Registration of irctc site

Address: Mumbai City, Maharashtra, 400029
Website: IRCTC

Dear Sir,

I have registered for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address...
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P
P.Madhavan
Jul 29, 2016
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Irctc refund of failed transaction-online booking

I booked one train ticket from chennai to tiruchchirapali (train no 16177) on 08/08/2016 on the internet but the transaction failed due to system fault at the irctc website. the amount of money amounting to rs. 808/- was, however, debited to my sbi account. their failed transaction id is - [protected] dated on 29/07/2016.

So please do the refund to my respective account.

Thanks,
P. madhavan...
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S
somit.mandal
from Kolkata, West Bengal
Jul 28, 2016
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Ticket not send money has deducted from account

Address: Kolkata, West Bengal, 700074
Website: irctc.co.in

I have booked a ticket today (28/07/2017), for date 02/08/2017 from shialdha to bolpur in sialdha rampurhat exp.
Ticket amount Rs.346 has been deducted from my account but ticket not send.
Transaction Id.is [protected]IGOCKRHZH3 .
Pls. Resolve my problem as soon as possible......
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P
Prakash Daga
from Guwahati, Assam
Jul 28, 2016
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Ticket booking problem

Address: 781024

I AM UNABLE TO BOOK THE TICKET ON IRCTC. The message which is appearing on the Home of irctc is as follows:

Booking transaction ID Booking Status
[protected] Not Booked

I am facing this problem since last two days. I need to book the ticket as it is urgent. But i am unable to do so.

Kindly resolve this problem....
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S
Sumit061
from New Delhi, Delhi
Jul 27, 2016
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Worst nimbu pani

Address: New Delhi, Delhi, 110034
Website: Consumercomplaints.in

Life brand ninbu pani being served in shatabdi (amritsar) is worst in quality
After drinking most people start coughing as it has high content of kms
It tastes bad and has foul smell
Don't know why irctc serves such products
It's better you serve a slice of ninbu instead or a toffee...
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J
Jitendra8989
from Delhi, Delhi
Jul 26, 2016
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TDR filed as per rule but amout not refund

Address: 122015
Website: irctc.co.in

I have filed tdr as per rule but amount not refund 27 days passed.
Still status is showing cr registered.
When i will get my refund?
Following are the ticket details:

Transaction id: [protected] train no./name: 12191/ndls jbp sup exp pnr no [protected]
Date of journey: 30-jun-2016 date of boarding: 30-jun-2016 date of booking: 30-jun-2016
From: new delhi (ndls) to: gwalior (gwl) boarding:...
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N
nielpurohit007
Jul 24, 2016
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Chhai ka paisa jyada liya jaa raha hai.

Address: 641001

My pnr number - [protected]
Train number - 11020

Ma'am/sir,
Iss train me chaai ka paisa 7 ki bajaay 10 liya kaa raha hai. puchne par kaha gaua ki chaai ka 10/-rs hi hai jabki mene online dekha, chai ka paisa 7/-rs hi hai.
170 ml ka disposal cup toh diya jaata hai par chai ki quantity kam rakhi jaati hai.
Mere canteenn me complain karne par vendor ko daanta gaya 10/-rs lene ke liye par jab dusare...
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Address: Vadodara, Gujarat, 91
Website: www.irctc.co.in

Dear sir/madam, i had booked a ticket from brc to kuh journey date 5 jul 2016, but the train got late for more than 5 hours (schedule departure at brc was 5:12 am). i had filed the tdr on the same day at 05 jul-2016 9:13 hrs. the status of tdr showing cr repudiate. i was waiting for the train but the train got late so much, so i have filled the tdr before actual arrival of train at brc. please help me on this matter. as per rule total amount...
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R
rohit7980
from Nagpur, Maharashtra
Jul 23, 2016
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Not refunded amount

Address: Vadodara, Gujarat, 390010

Sir, i have booked one ticket from howarh junction to kiul junction on 28 june 2016 for 13 aug 2016 but ticket was not generated and fare amount was deducted from my iob sb account. Fare cost is rs 298.
I also asked to irctc customer care on 3 july 2016, he told me that you will get refunded in 2 to 3 days but i have not got till now in my sb account.
Kindly do needful. For your convienence i will attached bank statement.br...
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M
manojsnagar
Jul 23, 2016
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Train is very slow

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir my name is manoj singh Nagar. Add sec 36 noida g.b Nagar up . I'm now traveling in Kolkata anand vihar super fast train no 12323 and my pnr no is [protected] this train is very slow and her seed 30 kmh this train is stop every 10 mint's dear sir I request you please resolve this problem arjentli or you can't resolve this problem so please change train timetable...
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M
mdmazammil
from Mumbai, Maharashtra
Jul 23, 2016
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Train delayed but not get information.

Address: Patna, Bihar, 800026

My PNR No:- [protected]
Train No:- 23226

1- Train delayed by more than 5 hrs. but not get message.
2- Mobile no is with IRCTC as ticket has booked online.
3- Still official site is showing that the train is on time.
4- When I reached station come to know about delay.
5- Official site still showing that the train is on time.
5- Due to this negligence there is wastage of my time &...
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K
Kunjan Dagli
from Pune, Maharashtra
Jul 22, 2016
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Payment refund issue (ewallet)

Hi,

I tried to book a ticket on jul 01 from cch to gda using ewallet however payment went successful and ticket isn’t booked.

In such scenario i am expected to get my ewallet money to be refunded but till now neither i have received it back nor i can see it under “ticket refund history”.

Could you please help me?

S. No. Transaction id from to date of journey reservation status...
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S
sushreedalai
from Hyderabad, Telangana
Jul 22, 2016
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Senior citizen

Address: 500028
Website: IRCTC

Booked a ticket for my parents aged 81 and 77 years from bangalore to hyderabad by rajdhani express. I was shocked to see the allocated berth. Both side upper and in different sections. I wasn't expecting this from indian railways. No where in the world you get this kind of treatment for your aged parents. Can the concerned department respond to my mail asap....
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S
shri111
Jul 22, 2016
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Repudiate tdr

Hi all,

I booked ticket on 26th of feb 2016 from pune to badnera.
Train num: 11039/maharashtra exp
Pnr:[protected].

There was accident at bhusaval junction and train got diverted from the junction and it never reached badnera.
I traveled till bhusaval and from bhusaval i got down of the train.
At bhusaval junction, tt told me that he can not to any thing as the ticket is made from...
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S
somit.mandal
from Kolkata, West Bengal
Jul 20, 2016
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Ticket not send money has deducted from account

Address: Kolkata, West Bengal, 700074
Website: irctc.co.in

I have booked a ticketdated. 20/07/2016 from Bolpur to Hawrah in visvabharati fst.passenger for 26/07/2016, booking amount has deducted from my account
amount 336 but no ticket has been send . Ref.no.is [protected]IG0CJMLZF0

PLS.resove my problem as soon as possible


Somit Mandal
87.dumdum road
Kol 74...
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A
annu100
from delhi, Delhi
Jul 20, 2016
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Ewallet not working, and no reply from irctc

Address: 110094
Website: www.irctc.co.in

Hi team,

I created ewallet on 5th july 2016 so that i can book tatkal ticket easily. But when i try to book tatkal ticket through ewallet on 8th july, i received otp but payment confirmation page was not coming up and my ticket was not generated. Due to which i have to book ticket through net banking and then i again tried to book tatkal ticket on 9th july again same thing happened. So basically my amount of two thousand is...
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R
Rupali Gupta Agrawal
from Bardoli, Gujarat
Jul 19, 2016
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I'm complaining about the door of the 3a coach

Address: Indore, Madhya Pradesh, 452001
Website: IRCTC

I m travelling in 21125 train in ab1 coach on date 19/7/16. My birth is near the door. The door of the coach is not working properly. It is openingon its own due to which the cooling of the ac is not proper and also foul smell from the toilet is coming. We asked the attender and the tc to look into the matter but they all are unconcerned. Plz do the needful as soon as possible...
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C
csatya69
from Chennai, Tamil Nadu
Jul 19, 2016
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IRCTC - Railway Booking online account suspended

Address: 533214
Website: www.irctc.co.in

Dear Sir/Madam,

My irctc account has been suspended, I don't know the reason.
I am using this account from past few years.
As per my knowledge I have not done any thing which is illegal or unethical. I don't want to lose this account.
I have all my journey records with this account, This account is also associated with my mobile number and my personal email address.
I don't want to create another...
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K
KKAGARWAL_786
from Mumbai, Maharashtra
Jul 18, 2016
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Wrong pan no update by railway and not ready for correction for financial year 15-16

Address: Jhansi, Uttar Pradesh, 284001
Website: SR DFM S N C RAILWAY JHANSI

Wrong pan no update by railway and not ready for correction. I had also file application in jhansi
Office but no one is getting serious about that.

My orignal pan no = anypk2527k

Wrong updated in form 16 = arybk2527k

Tan = agrs12316d

Please do the need full.

Tax paid = 3557


Please look in to this matter.

S. K. Agarwalbr...
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