Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

www.irctc.co.in

1

Updated: Nov 8, 2024

Complaints 10809

Resolved

1835

Unresolved

8974

So far, so good. Indian Railway Catering & Tourism Corporation [IRCTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Railway Catering & Tourism Corporation [IRCTC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC]

Recently resolved complaints

View all complaints

Refund not provided for cancelled ticket

Money not refunded after failed transaction.

To change boarding point

Failed transaction money not get back

Money deducted from bank account but not credited in r wallet UTS app

Most useful reviews

Mobile Verification Code NOT Received

Refund not received yet.

Too many invalid Captcha in login to IRCTC website

money deducted from bank account but not credited in r wallet of uts app

DO NOT SHOW MY BOOKED TICKET HISTORY

Mobile number already registered

Featured stories

No refund for 3hrs late train, tdr filed, status: cr repudiate

Regarding my refund of amount as I have filed tdr on 17.06.22 but irctc is making false allegation and harassing

while recharging uts, money got deducted but uts wallet balance is 0

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 311

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: East Singhbhum, Jharkhand, 831002

Website: Irctc.co.in

If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ rs.240/- for ac first class/executive class, rs.200/- for ac 2 tier/first class, rs. 180 for ac 3 tier/ac chair car/ ac 3 economy, rs.120/- for sleeper class and rs.60/- for second class. Cancellation charges are per passenger.
This is what indian railway says before the schedule departure...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500001

Website: irctc

From
Tamildasan k,
Hyderabad,
Date : 19/08/2016
To
The irctc authority
Dear sir,
Sub : session expired after making payment - no ticket booked but amount was deducted from my sbi account.
My transation ref no ig0cnzgye2 for rs.643 on date 19/08/2016 and time 11:07

I faced a problem while booking a ticket now on irctc.co.in from kacheguda (Kcg) jn to karur (Krr) on...

Helpful

Found this helpful?

Write a comment

Address: Srikakulam, Andhra Pradesh, 532001

Website: www.irctc.co.in

Dear sir

I have a user id:adibalivad since a long time. But now it is shown that my user id is suspended. I got tickets up to 11.08.2016. Last time i got ticket on 11.08.2016, again i tried to take a ticket in the irctc web. But i couldn't get it and shown my user was suspended. What is the reason? What happened? Please help and continue of my useer id....

Helpful

Found this helpful?

Address: New Delhi, Delhi

Website: ictc.co.in

I have received IRCTC SBI card and I wrote to [protected]@irctc.co.in seeking User Name and Password for subhyatra Login on 10.08.2016
So for I have not received any reply.

Mahendran
Chennai...

Helpful

Found this helpful?

Write a comment

Address: 560037

Website: www.irctc.co.in

Should not charge if the ticket canceled by IRCTC.

1. Tatkal WL ticket should not charge if IRCTC cancel
2. TDR - How do I know that I would miss my train 4hr before. unable to file
Rs.1500 was not refund not even single rupee.
3. Cancelling charge per ticket is more
4. Tatkal quota is unable to use by people, might be IRCTC employees are blocking.

only middle class people doing train...

Helpful

Found this helpful?

Address: Surat, Gujarat, 395006

Website: www.irctc.com

Dear team,

I sandip kumbhani have tried bookinng six tickets from bharuch to mysuru on 18th august 2016 from irctc website twice. While booking everything proceed smoothly till the payment page but as i have entered all the payment details and as so money has been deducted twice from my account but after processing there is a error showing that "sorry there is no ticket available transaction dropped". But all though why there...

Helpful

Found this helpful?

Write a comment

Address: 560066

Website: IRCTC.co.in

No seats available : transaction dropped was displayed today while booking tickets
But seats still available in list of premium tatkal.
When trying for the 1st time there was 75.. then saw 64, and so on till 12..
Each time i am trying i am getting "no seats available : transaction dropped", after entering the passenger list....

+1 photos

Helpful

Found this helpful?

Address: 560035

Dear sir/ madam,,

I m a regular user of irctc having more than one account but i use only one account as my regular usage. I got mails that all my accounts are deactivated including the account by name 'narasimha' which is utmost important to me. I have to cancel few tickets for next week from this account. I am using this account only for personal purposes and not for commercial use.

So, please consider this...

Helpful

Found this helpful?

Write a comment

Address: 411017

Website: irctc.co.in

Hello,
My login id is "giri0281" and i m unable to view my booked ticket history.
I can see only the tickets of travel for this month (Aug 2016). The tickets i booked for travel on feb 2016 is not visible.
I need to have record of the same.

Thanks to let me know the way to view all the tickets that i have booked.

With warm regards,
Girish...

Helpful

Found this helpful?

Write a comment

Address: Khordha, Odisha, 751001

Website: Www.irctc.co.in

Please specify why i got no refund for cancellation of ticket against pnr number: [protected]. As the ticket was booked on 16th aug 2016 for journey on 18 th aug 2016.in no case a tatkal ticket can be booked before 2 days so i thought it to be normal ticket.

For error in system from your end why should customer be penalised.

Please refund cancellation amount or i shall take up matter with legal court.
br...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110030

Website: www.irctc.co.in

Sir/madam,,
I am a regular user of irctc www.irctc.co.in and www.services.irctc.co.in and the irctc mobile app for nearly a decade. I have been a regular customer of indian railways since the past 28 years.

I write this mail in order to express my horror as to how the irctc has been treating me.
All the details in my account are accurate and can be cross-confirmed.
My account was suspended due to 'fraudulent...

Helpful

Found this helpful?

Write a comment

Address: 835303

Website: www.irctc.co.in

Sir,

Due to the maintenance of the website https://www.irctc.co.in between 11.59 & 5.00 hr on the night of 2/3 August 2016, I couldn't file the TDR four hours before scheduled departure of the train. Since my programme to travel was changed during midnight and I had more than 4 hours time to claim 50% refund by filling TDR but I couldn't do so due to non-operation of the irctc website because of ongoing maintenance. I could...

Helpful

Found this helpful?

Write a comment

Address: Moradabad, Uttar Pradesh, 244001

During railway ticket booking by IRCTC payment was deducted on 2 times & ticket booked only one time.
Please help for refund.

PNR No. [protected]
train no. 12238
Date of booking 15/08/2016
Date of Journey 26/08/2016
Fare Rs 106...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 600029

Hi.. am from nungambakma, chennai. every day I am going through thambaram railway station. ther no one toilet for public use. one toilet is available in two wheeler parking. there need to pay 10 rubees.. bt 20 km trsin ticket is 5 rubees right. what we do. we are pay for every service. bt infrastructure is poor. toilet is basic needs. bt shameless people advertise make swatch bharath at this station ....

Helpful

Found this helpful?

Write a comment

Address: Howrah, West Bengal, 711202

Website: www.irctc.co.in

I did cancelled two tickets on 19th feb 2016. my bank account got closed before that so i provided new bank account (cancelled cheque and bank closure statement) and i was told by customer care executives that i will get refund within 7-10 days but its now more that 5 months and i havnt received a single paisa from irctc. its just a cheating. i mailed them 7 times from then but always they say "have some patience, we have marked your matter...

Helpful

Found this helpful?

Write a comment

Address: Jaipur, Rajasthan, 302017

Website: www.samsung.com

Sir

Complain against samsung mobile service center – jaipur.

Ablaze communication
Address: sr19, opp. Glass factory, sayyed ka gatta, tonk road, 302015.
City: jaipur, rajasthan
Contact number: [protected] not sandeep barala

O pl remove this mobile number of sumsung service center site

This is my number

Daily i have revived so many call of this...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 5786

Dear sir - date 02/07/2016 train no 12312 kalka mail the did train not come delhi stasion and diverted train for the passenger did not travel and was tdr file now do not refund -1 sl no - pnr [protected] - t id [protected] - 2 sl. No. Pnr. No -[protected] - t. Id.[protected] please me money back were refund
Payment axis bank

M. No.[protected]
Email.. [protected]@gmail.com...

+2 photos

Helpful

Found this helpful?

Write a comment

Website: www.irctc.co.in

Hello:

My accounts bhema30, bhema30185, hrishiutta, deanbs all these four has been suspeneded. The reason they give is i used autofill. I did not use autofill. Each time they suspeneded my account, i informed this but they asked me to create another account. I did so. This time my fourth id has been suspeneded. I'm good in typing fast.

This irctc has a random software which automatically suspends account if the...

Helpful

Found this helpful?

Write a comment

Address: 521137

I booked a train ticket through irctc and the pnr no is [protected] with waiting list. Since the wait list ticket is not confirmed the ticket is automatically cancelled and i received sms to my mobile on 21st june 2016 stating that urwl tkt cancelled and an amount of rs1490/- will be refunded to ur account. But till today that amount is not credited to my account. Pl do the needful. With regards v r c chowdary...

Helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh

Transaction id: [protected] train no./name: 22210/bct duronto pnr no [protected]
Date of journey: 05-jul-2016 date of boarding: 05-jul-2016 date of booking: 01-jul-2016
From: new delhi (Ndls) to: ratlam jn (Rtm) boarding: new delhi (Ndls)
Resv upto: ratlam jn (Rtm) quota: general (Gn) class: second ac (2a)
Ticket amount:1755.0 ticket type:e-ticket
Passengers details
Name age gender status coach...

Helpful

Found this helpful?

Write a comment