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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 156

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I had booked my flight from Nagpur to Bangalore. But due to Torrential rainfall here at Nagpur, all the roads were blocked, and even the main Street leading to airport was completely understand water. One I digital flight was even diverted to Hyderabad airport due to these rains. But for my flight Indigo didn't even consider rescheduling the flight. We tried a lot but couldn't make it to the airport as police didn't allow us to go any further....

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I reached Delhi IGI Airport at 9:40 for my flight to mumbai which was scheduled for 10:25 but the boarding pass counter told me that the counter is closed. And I just have a hand bag with me. Is this the way Indigo treat their customers to just earn some more money. Because of you I had to pay Rs 4426/- at 10:00 to reschedule my flight. The gates were even not closed. Pathetic environment shown by IndiGo Airlines. This is what they are reflecting...

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I had booking on 29th of june in indigo flight no. 6e509 indigo (06:05 in morning), and as rules say check in before 45 mins prior of departure, i was at check in counter and yet 45 mins weren't over (At airport it was huge rush, and it took me around 20 mins to in line itself to get me into airport then i was standing in check in line and took another 5-7 mins and yet there was still 5 mins and exactly 05:12 i was standing on check in counter...

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I, sk alfaz firdous, son of m. A. M firdous, resident of 5/2 abdul halim lane, kolkata 700016, would like to bring to your kind notice that i had booked a flight ticket from hyderabad to kolkata, flight number being 6e539 and pnr number being kef4mj. The flight was about to depart at 10.15 pm on 3rd july, 2018. Due to heavy traffic i managed to reach hyderabad airport by 9.45 pm. I requested the staff of indigo viz. Richard to allow me to...

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Address: 560127

Dear Officer In charge,
I was supposed to travel in flight 6E-51 on 2nd July, timing 05.20am from Chennai (MAA) to Singapore (SIN) due to poor communication from your customer service staffs I won't able to travel on that flight. Let me elaborate exactly what happened on that day. I have finished my check-In by around 3.50am, then I was waiting in the immigration queue and cleared the immigration by 4.37am and security check by 4.45am....

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Address: Hyderabad, Telangana

Inspite of marking my check in bag as fragile indigo guys have damage my check in bag. The lock of the checkin bag has been damaged / broken. I need this to be replaced as this is not the kind of service i expected from indigo. Please reach out to me on saranya. [protected]@yahoo.com
[protected]
This is the worse kind of service i have received indigo in managing to damaging a lock of a fragile marked checkin bag...

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Address: 24200

Website: Indigo

I booked to go from Qatar to Chennai on 2-Jul-2018 by Indigo International flight service.

We got our bags checked in and got the boarding pass an hour before the flight time but, unfortunately in the Qatar Immigration queue we were delayed around 25 minutes due to system jam...+ the walking time from immigration to the gate along with our children (aged - 8 & 14) took us almost near to the flight start time.

We...

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Address: Hyderabad, Andhra Pradesh, 500085

Website: Indigo

I've booked flight ticket for 6e-2895 for which the transaction was successful and i received a text message saying i would be intimated further regarding the booking in 15mins for which i neither got an email nor a message. When i called the customer support for further assistance the lady there was very rude to me stating that the booking got cancelled while the money was being refunded. I wasn't intimated untill i myself called the customer...

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Address: Kamrup Metropolitan, Assam, 781038

Website: [email protected]

I was travelling through Indigo Airlines 6E 187 at 3.10 hours by afternoon, dated 26th june 2018 from Guwahati to Hyderabad.Due to bad weather conditions and heavy shower at Guwahati Airport, the flight got delayed by an hour which I do understand.
After arrival at Hyderabad, collected my luggage and left the airport. To my utter surprise when I opened my luggage I found all my clothes in spoilt conditions and totally wet. None of...

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Hi,

On 21st June I traveled to Delhi from Pune(PNR - DF7ZJT) with you in flight number 6E-672.
By mistake I forgot my wallet when I descended from the plane.
Then I contacted customer support on the airport and they sent the check staff to get the wallet.
They found it but INR 1000 were missing from my wallet. Last evening only I withdrew INR 1600 and got INR 600 back in my wallet.
Such services...

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Address: New Delhi, Delhi, 110040

Sir My name is Amit malik, i travelled from {DEL to MUM by 6E-155 on 16 jun'18 and my PNR is :DLDJTB } . And now i want to claim an LTC from my department but I have lost my boarding pass so that plz send me or issue me any travelling certificate or duplicate Boarding pass as a proof of travel i will be very thankful to u for your kind regards. My details are:
mail ID : [protected]@gmail.com
Mob : [protected]
PAX NAME :...

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My flight pnr bdev4g trip id is 406236.
From goa to dehradun was missed because of your fake show
I was only 10 minutes late due to puncture and rain whole 35 minutes wr left and the crew didn't allow me to check in by saying this "we are very sorry because our doors has been closed we cant permit u to check in"
Iam a frequent flyer i know very well about the rules
My whole money got destroyed because of you...

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Dear sir/madam,

I would like to state you that i was denied to board flight 6e 571 on 1 july 2018 to guwahati from maa. I am a student and the indigo have given me 'no show' status and denied to refund me through yatra bookings. I was denied my flight because i had skin infection although i was fit to board the flight as i had been well diagnosed medically and had the medical discharge proofs. Still i was not allowed to pass...

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Address: Indore, Madhya Pradesh, 452001

Website: Make my trip

Myself nikahat begum, 3 days before on 28 june i cancelled my ticket booked by make my trip from indore to banglore for 5 july. My id is nf[protected], but due to my personal reason i canceled this ticket at the same time. But i didn't get any refund amount of cancelation. After a query from make my trip they told me that it was under policy of indigo airlines. Penalty charges are higher than ticket. I never saw this type of penalty in...

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Address: Thane, Maharashtra, 400605

Website: www.goindigo.in

Hi all,

I have traveled from indigo airline on 18th jun from chandigarh to mumbai from flight number 6e 264 (Pnr wetqgj), departure 12:15, seat number 6a.

During the flight veg tomato cheese sandwich served to me. Few hours after consuming the sandwich i fell ill. I had severe stomach ache which led to food poisoning.

I have been suffering from last two days with diarrhoea, nausea & high temperature....

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Address: West Tripura, Tripura

I priya namasudra travelling from bangalore to agartala 7.10 am flight on 30.06.2018.
I didn't receive my bag at agartala airport. I complained and fill a form for this issue. But till now they didn't call me. They told they will call me in 4 hr but its being 7 hr they didn't call. My bag was navy blue colour.in this bag i have so many costly clothes and so many books. I need my bag as soon as possible. Otherwise i need 10000 rs for...

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Website: Goindigo.in

I am annreeju ray. I have a complaint against a ground staff of indigo airlines named k. C kiran. A huge queue had been waiting for the check in of the flight 6e 2065. There was a group from which only 1 or 2 passenger was standing in the queue rest of them just broke the queue instead of so many passengers waiting. This employee entertained that and instead misbehaved with me. You can check cctv footage on 30th june 2018 around 9:20 am....

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Respected mam/sir

This is to inform you that yesterday (28 july 2018) i "thomas t v" traveled in your flight "6e 2652" from coimbatore to delhi. Due to your negligence my baggage was damaged. And i would like to claim for repair or for payment or for a new baggage.
Because this is the second time this has happened to my luggage and as i am a regular passenger, i would like u to consider my petition against this as...

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Address: Indore, Madhya Pradesh

Dear sir,

My name is aarti sharma. Today i travel through indigo flight no.6e-245 from kolkata to indore. Pnr no. Hy4ksv-6e245 with my baby below 2 years.

I shown him my baby aadhaar card to verify the age.

But at the time of boarding pass they forcedly charged rs.1250/-for half ticket of my baby. I was alone in travelling.

As per domestic flight rule below 2 years child is free...

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At first during security check and check in time, the departure gate was 18. Then suddenly few minutes before departure the gate was changed to 20 and we had to rush with the crowd. At the boarding gate, my hand baggage was snatched just because flight was full. We were 2 passengers carrying only 1 hand bag and that too was taken away. I asked for complimentary food on flight since the only food we were carrying was in the hand bag, but was...

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