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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024
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IndiGo reviews & complaints page 172

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M
Manoj262
from Narwana, Haryana
Mar 12, 2018
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overcharging of luggage

Name: manoj
Email-id manoj. [protected]@gmail.com
Mobile [protected]
Pnr a7b8kl
Feedback complaints
Comments hello team, when i was travelling from delhi to chandigarh yesterday, your boarding pass attendant charged me money for laptop bag. I am surprised to know that for laptop bag as far as i know, there is no carrier charges separately for laptop bag. I have following complaint. I was carrying one checkin bag...
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Dhaaban Dekaa
from Noida, Uttar Pradesh
Mar 9, 2018
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refused entry for corporate gain

Address: New Delhi, Delhi

My flight number was 6e-694 from delhi to guwahati with pnr g8ydhy. I was refused entry at counter h8, terminal 1d, igi delhi, by attendant charu despite having checked in earlier with luggage that can be carried in the cabin. I repeatedly asked if there is a kiosk where i can print my boarding pass, but i was told nothing can be done, by a male attendant who's name i do not know. To top it, two people who were after me in the same flight...
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rmawar99
from Bengaluru, Karnataka
Mar 9, 2018
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request refund - case reference no. crn-1162499-j3p4xo

Ref indigo flight 6e-515/525 on 27th april 2017 booked via makemytrip. This was a trip to jaipur (Jai) from bangalore city (Blr). It was a one stop connecting flight with a halt at delhi. Due to unknown reasons, the flight landed in lucknow and not delhi. Flight was halted for almost two hours in lucknow. Then we were taken to delhi from lucknow. By then your flight connecting to jaipur from delhi had already departed. The ground staff at...
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N
nila nila
Mar 9, 2018
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baggage is missing benz of mishandling luggage by indigo staff

I was travelling with indigo airlines on 1st march from columbu to chennai and my baggage and when i reached chennai i did not received my baggage at chennai airport. I approached the counter staff and they told me there is no luggage at chennai airport may be the luggage is not send from columbu. We need to check with the indigo columbu staff. I have been calling customer care few times and counter staff few times and until today there is...
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from Patiala, Punjab
Mar 8, 2018
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non receipt of refund

I tried to book a ticket from delhi to portblair for journey on 24 May 18. While making payment amount was deducted from my debit card but ticket was not booked. When i contacted indigo customer care they assured me that my amount will be refunded within 3-5 days. Today is 8th day after the event and amount has not been credited in my account.
Bookind details:-
Date of transaction-01 Mar18
Date of journey-24 May 18br...
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Amin Sohal Sheikh
from Nashik, Maharashtra
Mar 7, 2018
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interview

Address: Nagpur, Maharashtra
Website: www.goindigo.in

This is aminsohal sheikh from nagpur. I want to know about the interview which was held in nagpur at 29 jan 2018. I had cleared by 1st round and waiting for 2nd round. We haven't got any notification from indigo will you please send me the information about our 2nd ground. It's been around 1and half month from interview. This interview for nagpur, ground staff, security. Or shall i apply for another airline. Please confirm it and send me...
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reshma bluffy
from Sivakasi, Tamil Nadu
Mar 6, 2018
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flight tickets has been cancelled whenever we try to book the

Website: indigo airlines

I tried to book my flight tickets in indigo. But it has been cancelled. This had been happening for 2 - 3 days, we are really worried. We had filled the details of our my family members but at last it is saying that "session expired" which makes us annoy and sad about this issue. I request the officers to take immediate action against this issue. Please accept this request.
Thank you
Your's obediently,
Thulasibr...
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Arnab1982
from Naharlagun, Arunachal Pradesh
Mar 6, 2018
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not allowed for boarding on 05.03.2018 by indigo airlines flight no 6e 623

Address: Kolkata, West Bengal
Website: www.goindigo.in

On 5th of march, i along with my family which includes my wife, my aged parents and my infant baby checked in kolkata airport for guwahati bound indigo on 05.03.2018 which was scheduled for 06.45 am, at around 05.30 am. We completed the security check and were in the lounge at the upper terminal. When we reached at gate no 23e at around 06.15 am for boarding, we were denied. The concerned staff there informed that flight was full and ready...
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sanjeev29sharma
from Bareilly, Uttar Pradesh
Mar 5, 2018
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late reporting

Address: Chandigarh, Punjab, 160030

I was to travel from hyderabad to delhi and onward to chandigarh. I reported for check in at 0700hr instead of 0645hrs. However i was not allowed to board rhe plane. For the sake of 10-15 minute i had to spend 40000. I am a frequent flyer of indigo. I pleaded to the staff to request their heigher ups to allow me. The treatment given by indigo is not good. I have now decided not to fly with indigo....
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Sundaram Mishra
from Rajahmundry, Andhra Pradesh
Mar 5, 2018
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behaviour complaint

Sir i left my spectacles on an indigo 6e -383 and i follow up the same in the transfer couneter in hyderabad and they didinot take it seriously as i am waiting by more than 50 minutes for spectacles and every one is saying that it is comming but didinot come yet
As i last i wanna say that ur service is very poor and irrisponsive staff and didnot take serious of the others stuff...
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Sahaya Joni
from Mumbai, Maharashtra
Mar 5, 2018
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unethical behavior, false booking, no process

Hi,

I traveled from trv to maa on 3-mar-2018 in 6e 315 with my wife and two infants. Pnr - ejibre.

While booking the flight i paid 1200inr additionally and selected the seats 1b, 1c. I allowed booking those seats. While doing web check in also without any issues i was able to get my boarding passes. Also in the airport baggage drop their was no issues in the seats.

While on-boarding the flight,...
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Mangs Jayakumar
from Mumbai, Maharashtra
Mar 5, 2018
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interview letter

Address: Mumbai City, Maharashtra, 400102

Just got a mail from the indigo airlines stating, i have been shortlisted for the ground staff interview which will be having 2 rounds and the venue will be richmond road bangalore, to ensure and confirm the availability, i need to pay 9500 for availing the gate pass and registeration charges which will be refunded.

Hereby attaching the images, is this true or fake??...
+2 photos
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ASHIT DUTTA
from Kolkata, West Bengal
Mar 4, 2018
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in flight service

I'm a frequent flyer in this route. Last monday (26/02/18), i was travelling in flight no. 623, seat no 19e, pnr rhemfn departing kolkata at 6-45 am.in course of the journey suddenly i started feeling extremely uneasy. I was sweating profusely and was about to faint. I pressed the caller button several times but none o[censored]r air hostesses came to my help. Thank god, the symptoms subsided after some time. I then needed a glass of water to feel...
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pankajmanral
from Pune, Maharashtra
Mar 4, 2018
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flight canceled

Website: www.goindigo.in

Indigo flight 6e 402 (Pune to delhi) was canceled 7 hrs before the scheduled time at 8:30 pm on sunday 4-march-2018 after getting a reminder message in morning to do a web checkin.

When contacting the customer care, i got various reasons for the delay like technical reason, bad weather, flight canceled by the pune airport etc. I were offered a alternate flight next day after talking to customer care for 3 hrs and no compensation...
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birendra jena
from Burla, Odisha
Mar 4, 2018
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losing my power bank

Address: Khordha, Odisha, 751021

Myself mr. Birendra jena while travelling from new delhi to bhubaneswar vide pnrt no-sj2t2u on dated 03.03.2018 i faced an unpleasant situation at the boarding lounge. As per the rule of the airline safety measures no one can travel with any battery driven equipment in their check-in baggage, but it can be taken with the hand baggage.

Now the pertinent question in my case that nobody from the baggage clearance department has...
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Abinaya Muthusamy
from Chinnamanur, Tamil Nadu
Mar 4, 2018
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flight take off early

I had the worst travel experience with indigo as well as overall flight travel.
The flight has a schedule time for a purpose. But i think indigo has the passion to take off flights prior to the scheduled time. Even if so, is it not necessary to make sure all passengers board.? Shouldn't you people be true to ur customers at least for the money you get from them.. Looks like you don't care if they board or not.

I planned...
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binu71
from kollam, Kerala
Mar 4, 2018
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lost my husbands new mobile

Address: Kollam, Kerala, 691021

While travelling from trivandrum to chennai on dec 4th 2017 at night 8 pm flight my husband lost hisn new expensive phone,
I have filed fir and complined twice to indigo itself.
It was lost while in flight. Samsung galaxy edge.
I have all the details of the same including the cover.
Imei no is [protected].
Whom should we contact again.
We are terribily feeling dejected with this attittude.br...
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Navin C
from Chennai, Tamil Nadu
Mar 3, 2018
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cancelled flight ticket full refund pending

Address: 601204
Website: ----

Dear sir/madam iam;budharam choudhary

Note; i was book the flight ticket from chennai to;jaipur

Doj;26/04/2018

Pnr;fhz88k

Mobile no;[protected]

Passeneger name; bhudaram choudhary

Cancelled date;28/03/2018

Refund status; pending

I will not travel this ticket due to flight timing changed.

So kindly update...
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V
vijaysaran
from Delhi, Delhi
Mar 2, 2018
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exorbitant cancellation charges (85%) for tickets cancelled 14 days in advance

1. On 26-1-18, following tickets were booked through make my trip

A) 6e 606 / 15-2-18 delhi to chennai
B) 6e 487 b17-2-18 chennai to delhi

2. Pnr no was ngfusq & amount paid was ₹7222

3. On 2-3-18, above tickets were cancelled.

4. Amount refunded by make my trip was ₹407 only, though indigo informed that amount refunded was about ₹1000

Unable to understand...
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dodul
from Delhi, Delhi
Mar 2, 2018
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harassment by indigo staff

Address: 110049

Complainant: dr dodul mondal
Contact number: [protected]
Resolution wanted: finacial compensation and apology from harassing company

Complain details:
Let me introduce myself first. I am dr dodul mondal, practicing oncologist in delhi. I have been travelling by air since more than last 15 years which include countries like usa, european and other asian countries and i have travelled via all available commercial...
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