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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Pune, Maharashtra, 411001

Website: indigo

I travelled on 4-9-16 from Kochi to Pune via bangalore by flight 6E 528 along with my husband . We booked 3 baggages, out of which one was badly damaged while receiving ( the handle was broken from the bag and found separate from the bag) apparently looking as if handled carelessly . Iam a regular passenger of Indigo and this is my first experience of this kind . Since Iwas busy Icoudnt register a complaint at airport . kindly look into it...

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Address: 560036

On 5th September 2016 I had travelled with my sister from Chandigarh to Bangalore (PNR no U7ZTFV). I was carrying a VIP suitcase and given for check-in baggage as fragile item because the suitcase was containing laptop and glass items. When collected from Bangalore airport, I found that, the suitcase was toured, damaged. Immediately I had made a complain in customer care in Indigo. The complain was taken by Mr. Karthik (who was available...

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Sir
I was asked to give a response message regarding the journey. First of all I am very sorry to state that a clear announcement was not made for the change of gate from 5 to 3. Waiting for a long time and finding gate 5 closed through a worker we saw the display board kept showing boarding message at Gate 3. We rushed to gate 3 and similar to us many were in the gate about 20 rushing to the flight which was about to start.Of course...

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Address: New Delhi, Delhi, 110001

Website: www.goindigo.in

I had booked ticket from pune to bangalore on 2nd sep 2016. When i reached airport and during check in i got to know that my ticket is cancelled for that flight. I have not cancelled my ticket. I called customer care tried to know who has cancelled the ticket they did not tell any thing other than ip address 110.173.190.206. I have lost around 5000 rs. Please let me know who has cancelled my ticket and location. Any user id. The pnr is confidential....

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Address: 560085

Website: www.goindigo.in

Respected sir/madam,

I am sanket from bangalore, we had booked return tickets for 07.09.2016 frm bangalore to delhi. Our flight timings was 5.05 am & our issue is with "Flight 6E 9".

We were 3 ppl, traveling to delhi for business meeting, we had reached airport ticket counter by 4:20 am. but we were denied check in, saying boarding for the flight has been closed. we pleaded them to allow us, that we had no baggage...

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Address: Bareilly, Uttar Pradesh, 243001

Please help to me for getting my billing invoice or fare charges. on date 28.08.2016 my flight delhi to chennai has been missed due late check in pnr - cgkene flight no 6e-285 departure time-6:40 then i booked next flight through special services flight no 6e-606 pnr - cgkene departure time -7:30, i requested you please arrange full payment invoice for official reimbursement...

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Address: Hyderabad, Andhra Pradesh

Dear Sir,

I have booked a ticket to Hyderabad to Raipur and Raipur to Hyderabad today i.e on 03.09.2016. The journey date is[protected] and return journey date is[protected]. From my Bank account amount is deducted twice Rs.6678/- vide transaction No. BWY/XFER [protected] and transaction no. BWY/XFER [protected] Rs.6891/-.

Passenger has to travel from Hyderabad to Raipur and Raipur to Hyderabad.
br...

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Address: 781126

Sir i booked a ticket from Guwahaty (gau) to Mumbai journey date 26/sep/2016 on 26/8/16 but could not competed the process and charged amount from SBI debit card NO 519XXX7024 with POS INDIGO at INDIGO txn GU[protected] FOR RS 3707 ON 26/8/16 in this connection a complaint booked in c/care of indigo with complaint no NI3RGS they said the charged amount will be refund in 5-7 working days but today is 9th day but the amount not refunded yet...

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Address: Bangalore, Karnataka, 56034

I had traveled by Indigo flight from Delhi to Bangalore on 2nd Sept, 2016. I found that my luggage was missing on Bangalore airport. I have complain immediately to onduty person. This flight was already delayed around 1 hr, by the time I have complain it's around 12:45 am. As its late night, they are reacting very lazy not irresponsible with some wage excuses like may load to some other flight, or may not load from Delhi airport. So far 11...

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Address: 600113

Website: Indigo

Sir i have done booking for flight on 29 august 2016 by net banking through indigo site but the ticket has not been confirmed and my balance has been debited from the bank . I have done booking from chennai to delhi on 16 december 2016 at 10 :
45 am to 13 : 30 pm but till now my account has not been credited for 3677 amount . I have later on done two more booking on indigo .

My registered mobile number is [protected]br...

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Address: 600065

I traveled by indigo from Chennai-Kolkatta-Dimapur on 29/08/2016 by flight No.6E527 and 6E605 PNR : NIZWGB. I handed over my shoulder bag to indigo counter at Chennai after scanning. In which, I kept one white colour samsung head phone of mobile set and 8GB sandisk pendrive in side of bag which was not tied. The items are found missing when I took the bag at Dimapur Airport. Some of the indigo workers who are transporting luggage might have...

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Sir, i am mr. Thomson varghese. I had my ticket to travel by indigo 6e-222 on 22 august 2016 from guwahati to delhi and onward journey by 6e-929 from delhi to nagpur. The flight from guwahati took off late and so reached delhi late, hence i missed the connecting flight. I approached your office for help to proceed. And there i was treated very badly. At the end of all, i had to pay from my pocket and book another ticket, travel through different...

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Address: 560063

Website: www.goindigo.in

I, jayakrushna sahoo had booked a ticket in goindigo flight from bhubaneshwar to bengaluru on 24/08/2016 around 18:02 hours. Due to some technical problem amount deducted but ticket was not confirmed. Immediately message came from goindigo that your ticket
Is not confirmed and deducted amount will be reversed to your account within 3-4 working days. Since then the amount is not refunded to my account.
Refernce no.:tfpmqkbr...

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Address: Agra, Uttar Pradesh, 282001

Website: Indigo airlines

My booking reference is kdrbwa. Please you should mention the (Am/pm) on the reservations sent on mails. On31st august i missed my flight as i thought its an afternoon flight, but when i reached to airport, i got to know the flight is already gone, it was a night flight. I dont expect any refunds as you people even dont offer a frequent flyer cards but atleast you can show the am/pm on the itenaries sent.
Thankyou...

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Address: New Delhi, Delhi, 110001

Website: www.goindigo.in

Hii, my name is vikas and my e-mail id is [protected]@gmail.com. This is my complaint regarding damage of my baggage during my travel from delhi to chennai on 30th august 2016 (Booking reference no. J3lgub & numeric booking id[protected]. After completing the journey when i received my baggage at baggage belt, i was shocked when i saw the condition of my bag. Its upper chain was broken and it was torn from two places. It was looking...

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Address: 631152

Sir, 25 August16 ko Mene Chennai to Delhi
Ke liye 2 tickets kiye Lekin tickets book nahi hue aur Rs. 6604 mere account s deduct ho gaye so.i wan My money refund.
Rohitesh Dadarwal, hoshiyar Singh

Date 25/08/2016
From. Chennai To Delhi
Mob.no [protected]; [protected]
flight no 6E 964 h.
Money refund 3to 4 working. Day's m same ka msg Mila tha....

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Address: New Delhi, Delhi

Website: INDIGO AIRLINES

First indigo did not allow us to board a flight a at 11:17am which was suppose to departure at 11:55am from hyderabad to delhi and then we did second booking for 2:40pm flight which was support to arrive at 4:45pm in delhi also got delayed by more than 1 hour and caused us to miss second connecting jet airways flight, its a huge lose for time and money for us, please help us....

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Address: 560082

Website: www.goindigo.in

I was not allowed to board the flight (713) from bangalore to kolkata even though i was having the boarding pass. There was a huge queue in the security check because of which it took me some time to reach the boarding gate. As i was approaching the boarding gate i saw the indigo crew leaving the gate. When i arrived at the boarding gate the time was 5:05am. The boarding gate was also supposed to close at 5:05am. However, since i was stuck...

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Address: 400101

My brother Ketan Choksi, had traveled on 23rd Aug 2016 afternoon from Mumbai to Cochin from Flight number 6E 223 along with his family and my mother.

PRN number was NI58UR

He has kept cash of Rs 30000 (mixed of 1000, 500, 10), inside a plastic bag under the cloth) in check-in bag.

After reaching Cochin, when he was trying to pay the cab person, he could not find the amount in the checked in bag....

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Address: 1685

I am traveling from South Africa to India, i booked Indigo for domestic connections Indigo flight was delayed for 30 minutes, wrong gate number has given in ticket and no one announced or instructed passengers for gate change .Baggage allowing is very worse for international flyers, Indigo charged me 2000 rupees, they charged for laptop bag and duty free things also.Staff doesn't know hospitality, they always busy in phone and they don't...

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