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Last updated Oct 30, 2024
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P
Pratap Banik
from Moradabad, Uttar Pradesh
Oct 10, 2016
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Complaint regarding excessive charge of luggage fare from a student

Sir, i am willing to draw your kind attention that my daughter ananayaprita banik will be traveling from bangalore to agartala through your flight no 6e 422
. Seat no - c-33 are departure time is 12.15 hour today. A few minutes before i have learned from my daughter that, your concerning authority has charged rs. 2, 300 more from her as over weight of lagged though she had inform that she is a collage student and showed her relevant...
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surjitsalam
from Dhanbad, Jharkhand
Oct 9, 2016
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Imphal airport authority and indigo authority not allow the real id card

Address: Bishnupur, Manipur, 795126

Here,
I am a travel agency. This is the first time that when one of my passenger name ravindra kumar mahto tried to enter the imphal airport today. The airport authority and indigo authority have not allowed to enter due to photo has mismatched with him. But the voter id card was real. And he missed the flight.
Confirmation id : 081016z26idmai5
1 mahto / ravinderkr mr (Adt)
Indigo imphal to kolkata airline pnr...
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M
mohitgoyal11
from Bhopal, Madhya Pradesh
Oct 9, 2016
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Unfair trade practice

Address: Indore, Madhya Pradesh, 452002

I planned a tour to kullu manali with my family in the month of march as it was school vacation for kids. for concessional booking in hotels and flights, i booked my tickets on[protected] that is one month prior to travelling.
i booked both tickets that is from indore to delhi and return delhi to indore in advance for myself, my wife, daughter and my son.
as my son's date of birth is[protected], at the time of booking ticket...
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S
sandeeprathour
Oct 8, 2016
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Refund of cancellation fight in defence quota

Address: Chennai, Tamil Nadu, 500043

Sir, i got an information that indigo refunding full payment of cancelled leave fight for defence personal during these days. I came to know by ads. My booking refrence is xd5d6q. So my leave also cancelled and i requested for the full refund but i didn't get. Its a big loss for me. I hope you people will understand. Please take appropriate action. I shall be very thankful....
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subbarao gudiseva
from New Delhi, Delhi
Oct 7, 2016
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Pnr cancelled amt not refunded

Address: Gurgaon, Haryana
Website: goindigo.in

I had booked a pnr i5mhqy by paying 20296 thro hsbc credit card no fault of mine the pnr is cancelled i was surprised to to know this
in case any ticket is cancelled from my side airline will deduct 2000 per sector if they do it who will pay it and if they dont refund who will pay for my mental agony indigo supposed to be a standard indian air line
subbarao...
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tvpuram
Oct 7, 2016
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Not refunded my amount which was double charged for same pnr and worst cus care service

Address: Mumbai City, Maharashtra, 400014
Website: WWW.goindigo.in

I am continuously following up with your call center since 4th midnight with regards to my refund of the ticket amount which had been twice charged to my axis bank account and till now the call center executives are taking it lightly and not registering my complaint, it is very embarrassing situation for me as a long time customer. Kindly keep some well educated guys on call center.Who knows how to deal. My refund amount is rs.5601 which...
+2 photos
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S
Shubhankar Dev
from Patna, Bihar
Oct 7, 2016
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Transaction failed

Address: Patna, Bihar, 800013
Website: www.indigo.in

While I was booking a flight to Patna from Delhi, my transaction failed but the company debited the amount from my account and the there was no online care support to contact easily. I want my full refund in my paytm account. I too contact the paytm care and they replied that the transaction was successful from there side. I want the refund immediately as I have to book my flight...
+1 photos
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Srinivasarao1979
from Rahimatpur, Maharashtra
Oct 6, 2016
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Flight left

Address: Hyderabad, Andhra Pradesh, 500090

We checked in in the airport to leave Delhi on 06/10/2016 and had the boarding pass having PNR no. KBIU4T, on that they mentioned boarding time is 5.20 am. And departure is 6.05am. We reached the boarding gate on 5.55am, but the ground staff told us flight was left on 5.50am. After arguing with them, they are giving unrelated reasons and suggested us to go back reservation counter and rebook the ticket with extra payment.
No staff...
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P
prashant1998
from Banposh, Odisha
Oct 5, 2016
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Cancellation charges /reschedule charges

Address: Sundargarh, Odisha, 0661

Good Afternoon.
I have certain grievances on Airlines way of functioning resulting in loss of money due to no fault of passengers and I am taking this opportunity to apprise about this to you. Unfair trade practices being adopted by the Airlines should be stopped at any cost with your kind help and intervention.
Your intervention in this matter is deeply required for benefits of the passengers travelling by Airlines.
I...
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G
gabhunje
Oct 5, 2016
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Cheating

Address: Vadodara, Gujarat

Dear sir

My pnr number is z4e5pr flight 6 e-461, indigo flight date 05 /10 time, 6:40am

Compliant no1 : refusal of boarding pass

I was available at counter around 6.07 am the counter representative denied to allocate boarding pass schedule flight is 6: 40 am, sms received from indigo to be avilable at boarding 25 min earlier which i could have easily done if boarding pass was issued to me br...
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P
Panky123456789
from Mumbai, Maharashtra
Oct 4, 2016
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Bag destroyed

Address: 135001
Website: www.indigo.in

My baggage was destroyed on airport when i got my bag back at mumbai airport and no one responded to me. I need bag repaired or costings or new bag.I took photos on airport with indigo customer desk person and he ensured me to get response in 2-3 days but nothing yet.I want it as soon as possible bcoz i need to move from one place to another it is not even in condition to carry anywhere....
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K
Kumargupta30
from Kolkata, West Bengal
Oct 4, 2016
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Baggage missed out.. And rude behaviour by patna airport

Address: Gurgaon, Haryana
Website: www.goindigo.in

My name is kumar gupta and i am corporate flyer.. I travelled from delhi to patna by 6e652... My luggage didnt arrive in patna and i was told that it will come by 2.30 pm... I waited till 4.30 pm and then i was told that it will sent to my address.. After that i again called at 5.30 pm and i was told that the baggae has left for the address and carried by helper... Finally after 10 calls i got my luggage at 7.30 pm and that too it was delivered...
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N
nirajkusum
from Robertsonpet, Karnataka
Oct 4, 2016
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Deduction of amount from credit card without generation of ticket

Address: 560054
Website: goindigo.in

Sir/madam,
On 27th sep 2016 i was booking ticket from indigo website which was scheduled from bangalore to delhi at 1:15 pm from bangalore airport but my ticket was not booked and my balance from hdfc credit card deducted which is not refunded till now.
I have registered complaints also but not got my amout.
Total amount of deduction was rs. 7339 @17:22:25 on 27th sep 2016....
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9
9919323447
from Mumbai, Maharashtra
Oct 4, 2016
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Not got luggage

Sir sanjay shukla pnr no pdqg2n from defence not got luggage. I m coming here for testing. But my equipment and my bag is not with me. I also having pir 6e/417. Plz sir help me out and hand over baggage as possible as possible. I catch my flight on 3 oct 16 from lucknow 6e 339;and from mumbai 6e 417. I m staying in citadel hotel near vasco. I m here for testing of airforce aircraft and next day i have to move chennai....
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S
santu2016
from Kolkata, West Bengal
Oct 2, 2016
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Indigo Airlines Non refund of money after cancellation of flight from Kolkata to Ahmedabad against booking reference number G664FV

Address: North 24 Parganas, West Bengal, 700056

Myself Samir Guha booked a flight from Kolkata to Ahmedabad on 18th of August 2016 but due to some personal reasons myself cancelled my flight. Flight cancellation charges were deducted amounting to Rs.2250 and a refund of Rs.1976 was scheduled to be made within 5 to 7 days. Please note that already 14 days is over but I have not received any refund. The cancellation was done on 18th of August 2016....
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A
Alokananda Chakraborty
from Kolkata, West Bengal
Oct 1, 2016
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Harassment by ground staff

Address: Kolkata, West Bengal
Website: www.consumercomplaints.in

My daughter Tamalika was traveling from Kolkata to Dehradun and she was harassed by lady ground staff in such a way that she started crying.she is student of class 12 and minor.Then she was not allowed to board the flight and was asked to buy tickets for the next flight which was not possible for her.This is second time she has been harassed by Indigo staff....
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S
ssghero
from Delhi, Delhi
Sep 29, 2016
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Not allowed to board the flight due to mismanagement at boarding counter

Address: 122003
Website: www.goindigo.in

Issue: i was not allowed to board the flight due to mismanagement in the ticket counter, even i came 1 hour before the check-in time.

The queue was long in the counter and most of the counters were closed due to low manpower. I had arrived one hour early to the flight time and had 45 more minutes to enter boarding gate still i was denied from getting a boarding pass due to long waiting time at the check-in baggage counter....
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Shiksha Balli
from Mumbai, Maharashtra
Sep 28, 2016
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I am complaing about the highhandedness of indigo airlines as they confesticated my power bank and i phone cable

Address: 400076
Website: www.idigo.com

My names is shiksha bali i went to delhi for mtv show [protected]@ angels of rocks.

After shooting over night, we had a flight indigo 167 departure 7.30 from delhi,

Since i was totally exhausted due to hard work i put my power bank and iphone cables and accessories in check in baggage.

When i was boarding the staff told me to if you have put power bank in check in baggage, i said yes. He told me...
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M
Mona_s
from Pune, Maharashtra
Sep 27, 2016
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Damaged baggage

Address: New Delhi, Delhi, 110001
Website: www.goindigo.in

Travel date:[protected]
Source : jaipur
Destination: mumbai
Pnr: f7ehfc

When i reached mumbai and collected my check in baggage it was completely damaged. As i was in hurry i didn't talk to the indigo attendants there.
Also i have attached a picture of it.

Please take action against this and provide the refund....
+3 photos
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Payal paharia
from Mumbai, Maharashtra
Sep 24, 2016
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Cheated by airlines staff

Address: Mumbai City, Maharashtra
Website: Consumercomplaint.in

I was travelling to Mumbai from kolkata on 2nd Sep 2016 by flight 6E 659 after all security check procedure done I settled at gate no 18 ... and by coincidence I fall asleep ... and as when I woked up I found passengers around me were the passengers waiting for the next flight ... I was forced to buy a new ticket for the next available flight ...on my request I was provided some discounts ... I was travelling all alone that day and it was...
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