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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Website: Physical attack on less than 4 year kid In Indigo Flight no. 6E-302 on SUNDAY 16th Oct’16.(BOOKING

Date: 16th october 2016
Subject: physical attack on less than 4 year kid in indigo flight no. 6e-302 on sunday 16th oct’16. (Booking id[protected], hyderabad to delhi
I was sitting at seat no. 17c in indigo airlines on 16th oct’16 at 5:40 pm from hyderabad to delhi. A group of foreigners were sitting just in front of me starting seat from 16 a. Foreigner sitting at 16 c was taking back rest and i was feeling very uncomfortable...

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Address: New Delhi, Delhi, 110001

Name: shyam sunder sistla
Date of incident: 11th oct 16
Pnr no: j7kyjs
Flight no: 6e 129 (delhi to hyderabad via mumbai) boarding time: 16:55 pm
I had checked in two small bags and in one of the bags power bank was identified, the airport staff had noted down the details of the item and handed it over to the indigo ground staff, the ground staff said they would handover it to me at the flight or i would have to...

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Address: Gurgaon, Haryana

Website: www.goindigo.in

Indigo loots web booking passengers by overcharging for seats. While doing web check-in at any given point of time, for any window or aisle seats mimimum you have to pay 200 rs. And ofcourse there are seats with 300 rs and 600rs additional charges as well. There are no free aisle or window seats available. If you ask them they will tell that those were there but people have already booked it. There are only middle seats which you can book...

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Address: 743144

This is regarding customer care mail "re: fw: indigo - transaction initiated crm:01284984". I booked flight from kolkata to bhubaneswar (Return) for 2nd nov and the transaction was successful via icici net banking. However it showed error when it returned back to the indigo page. As per a message which popped up earlier before starting the net banking process, there was a message which meant that the behavior is common and expected. I was...

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Address: New Delhi, Delhi

I had my flight 6E 769 on 16.10.16 scheduled on 8.25. I reched d airport on tym and ws in the que from 6.56 am by the tym i rchd the checkin counter at 7.40 the indigo staff told me tht i can not board the flight. Despite of being on the time i ws asked to buy new tckt wrth rupees 8250. Sheer wastage of money and time. It was truly unprofessional behaviour ahwn by the staff and indigo services. I will never ever recommend any one to takw...

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Address: Visakhapatnam, Andhra Pradesh, 530009

Website: www.goindigo.in

I have had traveled in indigo flight from Visakhapatnam to Bangalore on 16th Oct 2016. The person who gave me the boarding pass first time he asked me to go to wash room and clean my face and second time when I came he again asked me to come after 20 minute to collect the boarding pass. Why shall I wash my face or wait 20 minutes to get my boarding pass? Is there any rule in any flight in India to get a boarding pass the customer has to clean...

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Address: 812001

Website: Indiago Airlines

I am Parmanand Bhagat, my flight was on 16th october 2016, flight no- Indigo 6E - 582 and PNR no. is HELDHK. My complain is about a Laptop . At the time of check in at patna Airport, there was a Laptop in my baggage but after the check out at Delhi, Indira Gandhi International Airport there was missing Laptop when i opened my bag at the Airport. Please query about my Laptop...

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Address: Kolkata, West Bengal, 700047

Website: Www.goindigo.in

Hi

I have booked my ticket for Hyderabad from Kolkata NSCB airport by Indigo 6E-194 flight, PNR no-VC8QTW and Booking Id-NF[protected], date of Journey- 16.10.2016
Yesterday (16.10.2016) I have checked in 55 minutes prior to the flight departure time so I directly visit your fast check in counter but indigo customer care executives has refrained me to issue boarding pass n tried to convince me to travel next day by...

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Address: Gurgaon, Haryana, 122001

Dear sir,
Mr. Naman Bharti and Paras Yadavwhose flight as mentioned was booked for 16.10.16 vide invoice no NF 27185 scheduled for departure at 6:40 hrs. Both reported at airport well in time as there was a long que for boarding pass. At the time of their turn the issue of boarding was refused and there was more than 35 min was left for flight take off.

No announcement or arrangement was made to bring forward passengers...

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Address: 764001

Website: google

Dear sir
I travel from bengaluru-visakhapatnam on15th oct2016 having booking reference no me8zxa, booking id[protected] by flight no 6e 622, with my family. iregret to inform you that my digital camera which was by mistakely kept in luggage baggage was stolen, which i noticed after coming to my native place can you help me to trace out by which i will be very much thankful to you.
Yours faithfully

Md mustafa...

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.goindigo.in

Hi indigo team, i had fed up with indigo service today. I had very bad experienced today. I reached ontime, baggage check in before 45 mins but still your staff did't assist me correctly and i missed the flight even if i reached to boarding time before 25 mins. So again booked the fresh flight and came to mumbai and found my baggage not uploaded by baggage team. I have travelled from hyderabad to mumbai today at 9.50am from flight 6e 608....

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Address: 560076

Dear customer relation - indigo,

This is to bring to your notice a very horrible experience with indigo airlines on poor behavior and irresponsible response of indigo ground staff at bengaluru airport when me with my family were in airport on 3rd oct’16. We were in the long queue at 4:55 am to check-in our luggage (1 hr. 10 minutes ahead of scheduled time). When the queue was too slow and we approached a indigo staff near...

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Address: New Delhi, Delhi

Dear indigo,

It is with great regret that i write to you,
Regarding the mishandled and damaged state
Of my checkin baggage.

I usually have a good timely service through indigo,
Hence i choose your flight over others. However, the
Tatus of my damaged baggage is worrisome. I do not
Wish my flight experience to be marred by the way the
Taff loads or unloads checkin baggage....

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Address: 560010

Website: www.goindigo.in

It’s all about the very unpleasent and weird experience we had with indigo when we were about to fly from bengaluru to new delhi.
Four o[censored]s had planned well in advance to travel from bengaluru to new delhi and back. Hence had opted for round trip and booked tickets through the cleartrip website.
The main intention of early booking was to save our cost of travel.
The date of travel was on 10th may 2016 to delhi from...

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Address: Ahmedabad, Gujarat, 380008

Website: www.goindigo.in/contact-us.html

I book my 5 ticket in indigo (Ahmedabad to delhi on 8th dec) purpose tour with family.. Because of my wife health issue i have to cancel two ticket from 5. So i called customer care and they are told me that if you cancel your ticket. You have to give cancellationcharger 914rs. Per person. They charge half of the ticket amount. If i cancel before two or three days i can understand. But i cancel befor one and half month. Why thay charge high...

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Address: Lucknow, Uttar Pradesh

I am at Lucknow aiport and my bag has not been delivered I was travelling thru flt 6E 792 on 12th Oct 2016...on asking the indigo manager mr shailesh is informing that he can't commit anything and is not sure by when my trolley bag will be given to me... I have a train to catch at 11 PM to deoria... He is telling that he can't commit that they will even provide me my bad... They are asking me to leave to Deoria and they want to deliver my...

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Address: 680306

Website: indigoairlines

I had booked a ticket in indigo 6e-706 on 10 oct 2016 from cochin to delhi (pnr-c7lh8p) through make my trip. on 09 oct on my request another person (my brother in law) made an inquiry to indigo customer care regarding the option of rescheduling the flight one day prior. the customer care executive informed him that it will cost close to rs 6000/ and he promptly said, thank you, no changes to be done. when i reached the cochin airport to...

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Address: Darbhanga, Bihar, 846001

Website: flight

In my ticket 1 name get repeated twice ...they are not editing it
Mr. afroz ahmad ACEZWD
Mr. shaique afroz ACEZWD
Mr. shayque afroz ACEZWD
Miss. ashana afroz ACEZWD
from same company i book ticket for same family in which name is ok
how can it possible to same name travelers twice in same pnr number .
thats mean its a mistake so which company must to resolve this ..its a serious issue....

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Address: 560092

Website: goindigo.in

PNR Number: CY9RRW
Indigo Airlines
6E-433
31 Oct, 10:35 hrs
Bangalore (BLR)
31 Oct, 13:00 hrs
Kolkata (CCU)
2hr 25m
Non Stop
Economy

I am writing this mail to inform you that I booked a ticket on 18 Jun '16 and the flight departure time was 10:55 hrs but now you have rescheduled the timings 10:35 hrs which is not at all suitable as per my schedule.

please...

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Address: Rangareddy, Andhra Pradesh, 500030

Website: indigo

On 2nd October we had a flight to Delhi by Indigo Airlines from Hyderabad shamshabad airport, and here's bringing to you the wonderful experience of meeting two ground staff of Indigo airlines and their foul mouthed language while being on duty at 6 am.
pooja and deepika were on duty on the ground floor of dep 23 A and while we were about to board she blatantly told us that our tickets were invalid? how can they be when the indigo...

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