Claimed

IndiGo Complaints & Reviews

www.goindigo.in

2.7

Last updated Oct 30, 2024

Complaints 5623

Resolved

2887

Unresolved

2736

Good news! We have a good connection with the company and they're good at resolving user complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo

Complaints recently resolved by IndiGo customer care

View all complaints

Unable to generate travel certificate

travel certificate not issued

indigo airlines non receipt of refund for the pnr no : l2ut2k

Non receipt of Refund for the PNR No : ZL2MJB

Regarding cancellation of flights and then not providing proper solution

Most useful IndiGo reviews

fraud email and job

fake hiring for ground staff

refund money job fraud

fraud by indigo airlines hr rahul sharma

regarding money fraud and fake appointment letter

online fraud in the name of indigo

Featured IndiGo consumer stories

Lost item on flight - urgent assistance required

Recent Indigo fake job

I was waiting for a refund, instead got a confirmation after 11 days!

IndiGo reviews & complaints page 219

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 91

Website: www.goindigo.in

D/Sir,
I got My flight ticket reference no. MG9MTX from Pune to Dimapur on 6th Dec 2016 ID.[protected] which was booked on 19/10/2016 for RS. 7614/- However, I am regretted to inform you that double deduction has been made from my SBI A/C for the same ticket(Rs. 7614x2)
SBI Reference No.
a) HSBI[protected]IGAACQGZO8
b) HSBI[protected]IGAACQEEB5
You are therefore, requested to refund the amount of RS. 7614/...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 380001

This is a written complain against Indigo Careless services & worst response.

PNR No. : L7K16C, Flight No. : 63-961. From New Delhi T1 to Ahmedabadat morning 4:45.

1. Take off delay 20 minute.
2. Lost my duffel bag at Ahmedabad Airport.
3. There was few girls was moving with Indigo Dress. I asked them to help me. But they has given standard report that stand near belt. You will get it.
4....

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

Website: www.indigo.com

This is to inform you that a cash amount of Rs 40, 000 is missing from my luggage from the Delhi airport, travelling from Delhi to Kolkata. Details of my flight are below:
Name: Manju Devi Agarwal
Flight No.: 6E861
Date of Travelling: 21st Oct, 2016, Departure time: 6:10am
PNR: B79J5P
Seq: 139
Kindly look into the matter as soon as possible and respond soon....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 800001

I have to go journey through indigo flight from Patna to Delhi on 24/10/2016 which was scheduled at 1100 hrs. I was reached at counter by 1025 but staff of indigo flight did not issued boarding pass and also did arguments when I requested to issue boarding pass. Name of staff was Govind. As procedures 45 min before passenger should reach for boarding but it is not necessary if passenger had not reached before 45 min he will not accompanied...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Respected sir/madam
i want to make an complaint against your supervisior or manager whaterver as his name was ARUN in bengaluru international airport in check in counter.
yesterday i was travelling to ranchi from bengaluru @ 12.pm. was the departure and prior 45 mins you have to reach before but i was late just 10 mins due to heavy traffic, as soon as i reached the indigo counter for my boarding pass he did not issue my boarding...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110092

Website: www.goindigo.in

I have been an indigo customer for past 12 years i should say and this has never happened to me.
I reached the airport well in time. Due to some issue at the security, i left my jacket which had the boarding pass and returned to the security gate. Bangalore being a silent airport, there was no announcement and when i rushed back to the boarding gate, even though the last bus to the aircraft had not started the staff at the counter...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 800020

Legal notice 23-10-16
to,
director general, indigo airlines, kolkata.

Sub:- wrong gate no:- 23 allotted in boarding pass in place of gate no:-23 a and wrong message sent to my contact no: that the gate no:-23 c has been allotted for departure from kolkata to patna flight no :- 6 e 633 from ccu on[protected], -pnr rgrlyx-mr r k s vikram, advocate, patna high court,

sir,
br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: 491001

Dear Sir,

We wish to inform you that our ticket against PNR Number: [protected] was earlier informed of refund Rs, 1269/- and till date not yet refunded and now informing of the refund amount of Rs. 1080 which will be refunded back to your respective account shortly vide your mail dated 12.10.16, which is very shocking and shows how dare you are of grabbing customer money. We would inform you that there was complete water logging...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Visakhapatnam, Andhra Pradesh

We were boarded in flight no. 6E145 at kolkata on 23.10.2016 at10.30.am and journey was completed at visakhapatnam,
But sorry to say that one no. Small bag, colour black& red border, was left on seat no. 15 B.
So necessary action may pl. Be taken at your end so that we can returned back the same

Comm. Address

A.mandal
31-50-10/4B, L N GARDEN, S T B L PROJECT, SEZ, VISAKHAPATNAM
PIN...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Website: Consumer complaints.in

I had a flight at 7:10 n I was at the airport at 6:15 and the had to be in such a queue at the entrance and at the counters that I missed my flight . They mixed all the passengers into a single queue and means the persons whose flight was at a later time to mine were also in the queue ahead me. When my turn came the person at the counter said that I missed my flight and said me that why I didn't inform him earlier that I was about to miss...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Dear Sir/Madam,

Me along with one one of my friend PNR THWY8R and DH3CHR suppose to catch a flight from chennai to pune by Indigo 6E - 385 on 22nd Oct 2016. The time of flight was 22:20 from chennai and due to medical reason and busy schedule I didn't check in online(I should have told sm1 from my behalf) but still we reached the airport prior one hour before departure. Then we show our identity to gate officer and we check-in...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Hello Indigo Customer Service,
I, Santhi Varanasi, am providing my very deplorable and disappointing experience during my recent flight from Hyderabad to Bangalore on October 15th. I was at the Hyderabad airport well ahead of time (before 6.00 am) for my 7.10 am flight 6E 413, PNR - PFETFK. I had my boarding pass issued online and checked in my baggage. I was at the scheduled Gate 30B by around 6.15 am. When I checked with the Indigo...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I am v. k. sankara prasad my mail id. [protected]@gmail.com. i am a regular traveller from hyderabad to new delhi for the past so many years in the indigo. i have also recommended to so many friends and relatives, known people to travel in the indigo as your airlines use to maintain time, service is good. unfortunately i noticed as i am one of the victim in non getting the refund in spite of 5 months over after the cancellation of ticket....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 695003

Website: www.goindigo.in

It is with deep regret that I have to bring this up.

On 20th on my flight from Pune to Bangalore Flight 6E 105, PNR -LGDJ7U, after boarding the aircraft along with my mother who is old, I was told there was no space to stow the luggage where we were seated or anywhere near. I have paid extra for the front seats thinking that we would be able to get in and get out without hassels. The airhostess was not very welcoming and they...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500081

Website: goindigo.in

This is dipak and i had booked my flight from hyderabad to mumbai that was scheduled for departure on 16th october, 2016 at 5:45 am (Booking ref number: h6dpwi). I reported well in advance at the counter and already obtained my boarding pass printed with me. I completed all the required secutity checks by 5:00 am. I was informed to report at gate 23c at least 20 minutes before the flight departure time. I did report 25 minutes before the...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560068

Website: www.goindigo.in

This is Jyoti Kumari and I had booked my flight from Bangalore to Varanasi that was scheduled for departure on 19th October, 2016 at 5:30 AM (Booking Ref number: FMN1TVVPNE3 ). I reported well in advance at the counter and obtained my boarding pass at 3:30 AM. I completed all the required secutity checks by 4:45 AM. I was informed to report at Gate 13 at least 20 minutes before the flight departure time. I DID report 30 minutes before the...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 209801

Website: www.goindigo.in

I booked a ticket using Jio money of indigo on 20 Oct 16 ..from Lucknow to benglore.my amount was debited by indigo...but ticket is not booked...my reference Id is06bf974f[protected]..please help..Jio money transaction no is[protected]...customer name is Ravindra Mishra
From-lucknow
To-Benglore
Date-12/3/2017
Flight time-1040
Amount deduced-2653
Please help me......

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 603103

Yesterday i had flight by 23:10 and boarding timing was 45 minutes before departure but I reached late by 5 minutes and I had left my bag over there along with my certificate ( which I forgot to take out) kindly help me get my assets . Indigo counter ppl said you have leave it here itself or else you will miss the flight
pls update me ASAP
Thanks
Prabhakar Mahto...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana, 122 002

Website: www.goindigo.in

I was flying by the flight Flt No.: 6E 414 of indigo from Banglore to Mumbai.
I had submitted my luggage as a fragile object and had requested to take care.
When i open the box today after coming home 50% of the parts have been damaged. Despite request they have done it . I want to know who is going to help me with the refund and how will the compensation be done.
i am a student and i cant again afford to remake everything...

+5 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Name shalini zusthi,
Airline senior manager
misbehaved with sick passenger. On saying something oncounter told me get out through our crf guards..
"CRF KO BULA KE BHAR KARAWADO JADA CHIK CHIK KAR RHI HAI TO"DESE r the true lines by her side
Already filed a written complaint to Mr.pandey airport manager...need feedback as soon as possible..teach her lesson... should be punished to dis rubish lady..should teachh...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment