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Ixigo Complaints & Reviews

www.ixigo.com
3.4
Updated: Jan 2, 2025
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67
payment successful booking pending
51
money deducted from bank but ticket not booked.
23
cancellation of train ticket

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IXIGO is not issuing full refund as mentioned/promised in the flight ticket
I am complaining about the refund against cancellation of my flight ticket
Cashback promised by Ixigo and Ola is not being issued to me

Ixigo reviews & complaints page 62

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L
Lileshwar Verma
Sep 15, 2020
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Return my money please 8774 rupaiye

Address: thelkadih. post-maharum kalan, defence service

Return may money sir please check the my details no conform my air tickets sir please refund my money sir.....
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V
Vipulranjan
Sep 15, 2020
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money deducted via phonepe, transaction successful but ticket not booked

I was booking flight ai 408 which was scheduled at 12:20 pm on 23rd september.
I did transaction from phonepe. Transaction completed but i didnt got any email confirmation and in apps it's showing no transaction done yet. No booking has been done.

Afterall, my payment has been done. I mean money got deducted from my account but i didnt got any tickets.

Sir please help me out of this.
I will be...
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R
Rahul M Rajput
Sep 14, 2020
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Train not booked

Address: Essen speciality films Pvt Ltd rajkot gujarat 360024

I have booked ticket on ixigo app but tickets not booked my payment has been deductions from my account...
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K
kumarRK.
Sep 13, 2020
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No response

Address: gurgaon

I have booked train reservation ticket with PNR
i) [protected] Booking ID ixitr[protected] on 23.03.2020 from bgp to patna
ii) [protected] Booking ID IXITR[protected] on 11.05.20 from hwh to kpd
iii)[protected] Booking ID ixitr[protected] on 10.05.2020 from bgp to hwh.
Due to Covid 19 all the train is cancelled and railway cancelled booking.Also IRCTC make refund to our travel agent IXIGO . But till now ixigo didn't...
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N
nanda m
Sep 13, 2020
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Resolved

Payment successful in google pay but ticket is not showing and need amount refund

I have book a bus ticket from ixigo app using my phone. The payment for the tickets has been confirmed by the google pay but there is no ticket or booking showing on ixigo app.

I booked ticket on 13 September 2020.

I want refund money that has been deducted from my bank account using google pay as you also see in the screenshot i have provided.

Bus ticket - 13 September 2020 APSRTC Super Luxury...
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V
vikram71980
Sep 12, 2020
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complaining about the refund payment on cancellation

I had my tickets cancelled in the month of 15th may 2020 and haven't received the refund yet, the refund was supposed to be reflected in the account post cancellation
Please look into the matter asap...
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H
Himali Nevatia
Sep 11, 2020
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Debited amount but tickets not booked

We have booked tickets for surat to Ahmedabad on[protected]. But tickets are not booked and amount has deducted.
Google pay upi I'd
[protected]...
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H
Harsh Rajput01
Sep 11, 2020
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Booking fraud

I was booking my ticket from new Delhi to Chandigarh, after filling the information blanks I proceeded to payment page. I chose Google pay to pay the respective amount, after the transaction was successful, money got deducted from my bank account but there was no information regarding my train ticket, not in app or not even a text message to assure me my ticket has been booked. I strictly seek my refund back from "ixigo trains" kindly don't...
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A
Aman Deep Chauhan
Sep 10, 2020
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Refund not received even after 24 days

I have booked the ticket by ixigo having ID: IF[protected] from Chennai to Delhi. Due to lockdown ticket has cancelled but my amount is not refunded till now...I called many time and every time they gave me a new transfer id and all the transfer id is denied by Bank.

I need amount in my account ASAP....
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S
shashi kundar
Sep 8, 2020
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Booked train ticket but not showing anywhere

Dear concern,

Below mentioned my phone number [protected].

I have booked train tickets and paid via phone pay,
But the there is no trips showing in my app.. Please help and do the need full at earliest..

Thanks
Shashi kiran...
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Z
Zeeshanhafsa
Sep 8, 2020
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waiting ticket cancellation refund

I have booked train waiting ticket from ixigo on 23.08.2020 from satna to ltt travelling date 29.08.2020 but ticket got cancelled due to ticket not confirmed but i didn't received my refund till now however on irctc site it is showing that refund has been credited to the bank with reference no. [protected] but i didn't received the refund and i have received email from irctc that dear customer,
We wish to inform you that your...
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A
Anoopgs
Sep 7, 2020
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phonepe account - change app password

I booked a train ticket. Then when i made a payment option on the phonepe, the money went to the merchanat of le travenues technology ltd. Money i have to refund....
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S
Shiv shankar Panda
Sep 6, 2020
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28th july flight cancellation refund

Address: R2/13, ctpp colony motipura chowki, chhabra dis. baran RJ pin 325220

Dear Sir,
On Dated 28th July my flight cancelled new Delhi to Jaipur but my ticket refund not approved till now please clarify to me when I got my fund and why it was not done till now. and also cancellation confirmation given by indian airlines.
Regards
S. S. Panda...
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Y
Yatul Kelane
Sep 6, 2020
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The great soldiers of india

Money is debited but ticket is not booked...
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A
Arijit Rinku Sengupta
Sep 6, 2020
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Refund flight fare which was cancelled for lockdown

Address: Arijit Sengupta, Duliajan, Assam, 786602

I bought two indigo flight tickets from kumbhigram to gauhati & gauhati to new delhi journey date was 26/3/2020. Pnr no khwtvp. Flight was cancelled for lockdown. Still today i hv not received my refund fare. Otherwise my return ticket 7/4/2020 new delhi to dibrugarh by irctc refund fully tomorrow. Why not ixigo?...
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A
Agraz Anni Chaudhary
Sep 6, 2020
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Not refund by railway ticket. Book

Address: Mumbai

My name is rohit kumar. I book my train.. No02904.. Train name-golnden tample mail from mathura to mumbai central. By date 19aug2020for 30aug2020. My ticket is not clear by railway and my return don't return by your side. Trasection i'd isp2008190803388728674149. Sir kindly pls return my refund in my phone pay number-[protected].
Thank you sir...
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V
Vijay Kumhar
Sep 4, 2020
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Ticket booking payment done but not showing my ticket information

Bc tumari maa ki chut badve log ho tum log paisa cut jata hai tum log paisa return nahi de raha hai phone karo to phone ka reply nahi aata hai... phone ko utataney mey taklip hoti hai na tum logo ko... payment bej mujhe mera 1650 rs train booking ticket ka nahi to tumari maa ki chut gaand mar duga tumari company ki badvey log co founder, rajnish jaldi say nera paisa return kar you are fraud.....
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C
Chimpu Lapsiwala
Sep 4, 2020
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Resolved

refund amount not process full against flight booking

I like to complain against ixigo for not refunding full amount as booked for flight from surat to goa to surat on dated[protected] for period[protected] to[protected]. Indigo has cancelled my ticket due to covid-19 but ixigo has refunded back amount till[protected]. Then after, ixigo ask me to cancel my ticket through their app and i did accordingly but they paid refund amount of rs. 5869/- against ticket booked amount of rs. 6938/-. They...
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N
Nadeem Diwan
Sep 2, 2020
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Ticket fare deducted but Ticket not booked

Today I was ticketing from Ghaziabad to Lucknow from Lucknow Mail (02230). 331 Rupees deducted from my account as ticket fare but my ticket booking was not completed nor did I get my money back....
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J
Jenilsius mujai
Aug 31, 2020
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Resolved

About the money deduct from my upi id but the ticket was not given

I am complaining about the busticket i book on ixigo app. I had paid rs 1151 to le travenues technology pvt ltd through my upi id [protected]@oksbi but the ticket was not issue to me...
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