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www.ixigo.com
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Updated: Jan 2, 2025
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Good! Ixigo values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ixigo step up their efforts to fully resolve all complaints 👍
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67
payment successful booking pending
51
money deducted from bank but ticket not booked.
23
cancellation of train ticket

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IXIGO is not issuing full refund as mentioned/promised in the flight ticket
I am complaining about the refund against cancellation of my flight ticket
Cashback promised by Ixigo and Ola is not being issued to me

Ixigo reviews & complaints page 64

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B
Balam Kalidasu
Aug 10, 2020
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Return my money

Mera amount dudection rs 6336 huva lekin ticket book nahi huva...
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L
latiyawasa
Aug 9, 2020
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Money deductive problem

Sir i made an booking through ixigo with google pay. My money have been deducted but neither i got tickets nor any thing related to booking...
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S
Suman Choudhary 2000
Aug 9, 2020
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Need Refund

My phonepay transaction id - p2008091251463418095339 was successful but booking is not showing in my ixigo account....
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L
Liton Debnath59@gmail.com
Aug 8, 2020
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Debit transaction not credit account

Address: Jalandhar
Website: litondebnath59@gmail.com

Ixigo customer careverified
Jul 23, 2020

Dear customer,

Your booking was failed and the refund for inr 212.70 is initiated. The refund shall be credited to the payment source by 30th july.

Thanks
Team ixigo
Amount not received my account...
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M
MSURESH KUMAR
Aug 5, 2020
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Regarding Refunds

I booked a flight ticket through ixigo app for goa to coimbatore on 15 jun 20. Due to covid 19 flight should be cancelled automatically and indigo will refund the amount on 18 jun 20. But ixigo not refund till date, i will request ixigo customer service as on 13 jul 20. My pnr is ip2f3u. Amount 6077/- daily i spoken with customer service representative but i am not satisfied, if not refund by ixigo, i will further move to consumer court....
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R
Rlucky singh
Aug 5, 2020
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Refund of flight ticket

Address: Ganesh Nagar behind tv tower patoli
Website: Ganesh Nagar behind tv tower patoli

Date of journey 17 july 2020. Airlines stand cancelled fight on 11 july 2020. And i am cancelled my ticket on 14 july 2020. Pnr number is ni7yyp... My name is lucky singh... Refund my money back urgently.....
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O
Ohit ohit
Aug 3, 2020
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I am pay rupees from bank account train ticket

I am paying rupees from my bank account not received ticket booking meassage...
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A
Ashish jain121289
Aug 3, 2020
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Refund for booked before 1 week

Address: A-3,new rachna magar,behind GEB,maktampur road,bharuch

I tried to book ticket till not get refund
Contact num-[protected]...
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T
Taail Farid
Aug 3, 2020
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Money debited from the account but ticket was not booked

Respected sir,
I have booked the ticket on 20 th march from kolkata to mumbai of amount 8139 for 21st march money was debited and ticket was not booked
Bank is asking for a mail if you didn't receive the money please give the mail
Of the proof that you didn't receive the money please forward on [protected]@gmail.com
I have reported complaint before...
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A
Avi0909
from Delhi, Delhi
Aug 2, 2020
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Regarding air ticket

Sir, reminding many times that I booked a ticket from Delhi to Patna on 29/06/2020 on 9:21am an account of 3618 has been deducted but there is no any ticket generated and amount amount has been gone in La Trevenus Technology Pvt. Ltd. in his axix bank account.I paid this amount through Paytm upi transition through my no [protected] and email id [protected]@gmail.com.Sir, it's a humble request please return my money once I complaint you text...
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S
Stephy Peter
Aug 1, 2020
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Money deducted no ticket ni refund

I booked ticket but i did not get the ticket or refund... Please help...
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S
Stephy Peter
Aug 1, 2020
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Money deducted no ticket

I booked a ticket from ixigo and the money was deducted but didnt get the ticket... Please refund the money if not the ticket...
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M
Mohit Navalkal
Jul 30, 2020
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Resolved

Train booking payment deducted but ticket not booked

I have booked a train ticket on[protected] from bangalore to kalyan via ixigo app. I have made payment through google pay payment got successful but ticket not revived. No were in the app or email it is showing booking unsuccessful no details yet. Just blindly amount gone.
Worst experience as i tried for the first time, there is no mode of customer service in app or website just faking it with q&a.
I hope my refund gets quickly...
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F
Full On Entertainment
Jul 27, 2020
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Refund not initiated since 4 months

Address: Ixigo Office Address: Ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India.

Sir,
Concerned authority,
Its a humble request to you
Please ...i m tired of calling on ixigo...all persons whoever is attending the calls ..telling some different stories...They r behaving like customers are fool..and i dont have any option other than ..go to the Court...My PNRNo.is PEVSUQ
2 passengers 1.Sunil dagar 2.Neetu

20th april 2020 date of travel and ticket was cancelled bcoz of covid...
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A
AMSm
Jul 26, 2020
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Ticket not received but money debited from bank

Sir I have booked a ticket on 26/07/2020 at 6.31pm of amount 4220 has been deducted but no ticket
has been generated through...
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T
Tokeer farooqui
from Hāora, West Bengal
Jul 24, 2020
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Resolved

To refund me the amount deducted from the account due to ticket booking failure date 25-12-2019 - I HAVE CONTACT IRCTC FOR THIS ISSUE

Address: STATION ROAD GHOSIPURA

Booked a guna ticket from bilaspur via ixigo app on[protected]. But the ticket was not booked and the transaction failed. 2296.38 was deducted from my account. I got the message of transaction failure stating that the amount deducted from your account will be deposited in your account in 3 days.

I booked the ticket again and again the failure failed and again rs. 2296.38 was deducted from my account. And the message was received...
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S
sudhir mandavkar
Jul 24, 2020
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Tickets not received but money debited from bank

Hello,

I am sudhir mandavkar, i was booking flight tickets 2 from mumbai to baghdogra yesterday. I have received payment success sms from my bank of 11876.00. Money was debitted but i didnt received tickets yet. This is first time happen with me, please help. Mob - [protected] / [protected]
Email id - [protected]@gmail.com...
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S
sudhir mandavkar
Jul 24, 2020
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money debited but ticket not received

Hi.
This is sudhir. I was bookibg flight tickets (2) from mumbai to baghdogra yesterday. I have received payment amount 11876.00 success sms from my bank but tickets not recieved. Please help...
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L
Liton Debnath59@gmail.com
Jul 23, 2020
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Debit transaction

Address: Jalandhar Punjab
Website: Tickets are not booked but amounts will be debited

Tickets are not booked...
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A
Avi0909
from Delhi, Delhi
Jul 23, 2020
Apr 27, 2022
This thread was updated on Apr 27, 2022
Resolved
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Resolved

Regarding ticket booking of flight

Sir, i have booked a ticket on 29/06/2020 at 9:21am of amount 3618 has been deducted but no ticket has been generated through paytm upi transation with my [protected] mobile number and same paytm number and my email id [protected]@gmail.com. Sir, actually amount has been deducted and paid to la trevenus technology pvt ltd on his axis bank account there were no any ticket has been booked on that day i complaint 3-4times but there is no any...
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