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Updated: Jan 2, 2025
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67
payment successful booking pending
51
money deducted from bank but ticket not booked.
23
cancellation of train ticket

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IXIGO is not issuing full refund as mentioned/promised in the flight ticket
I am complaining about the refund against cancellation of my flight ticket
Cashback promised by Ixigo and Ola is not being issued to me

Ixigo reviews & complaints page 65

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S
Shamshir
Jul 22, 2020
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Refund payments

Address: Golf course dlf phase 5 sector 53 gurgaon haryana

I am flights teket booking by ixigo app
My flights cancelled by airline but my payments refund to ixigo by airline ixigo not send my payments in my original account please send my payments...
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T
Technical vishal
Jul 22, 2020
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Refund cancel tickets

Address: Nawada Dehradun
Website: vt5452810@gmail.com

Pl refund my due amount of my cancelled train due to covid-19 at the earliest. My pnr no is [protected]....
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P
Pratap Singh rana
Jul 21, 2020
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transaction related to flight booking

Address: Gaya

Inr 3, 103.00 debited to ac xxxxxxxxxxx8183 on 20-jul-2020 11:24:06-net txn: ingenico [protected] l311323 tot avbl bal-inr 50, 921.00 on 20-jul-2020 11:24:06.

I'm booking in your ixigo apps for flight booking and transection is successful. But, i don't have pnr and any flight details provided and amount debited in my account.
So, kindly solve my problem urgently....
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A
Aditya079
Jul 21, 2020
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Amount paid via Bhim app but ticket not booked

I paid amount via Bhim app, but after sucessful payment,
ixigo app didnt re-direct to booking page ..
it shows error try again

now when i tring to book its auto connects me to bhim app payment page
but i already paid for it...
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B
birsen
from Pune, Maharashtra
Jul 21, 2020
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Amount debited while railway booking and ticket was not booked

Hello sir/mam i have booked railway ticketing ixigo app two time and both the time amount was debited from my account and ticket was not booked both the time. Both the time I use google pay for transaction and amount successfully debited from my account and at last step that is login password page does not show and error msg display on my mobile screen.
First transaction ID[protected]
Second transaction ID[protected]...
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R
Rajen Lama
Jul 21, 2020
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not get full refund yet

Address: Le travenues technology pvt ltd ixigo.com.

Hello sir my booking was mad through ixigo pnr of s6lhsa. Air asia has initiated my full refund in ixigo agent’s account. Please check and get my full refund in my bank account. Because it’s already being two month....
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S
Shamshir
Jul 20, 2020
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Payments refund

Address: Golf course road dlf phase 5 sector 53gurgaon haryana

My flights cancelled by airline but my full payment not credited my original account please send my payments my pnr wlp2tg...
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S
smrutiranjannayak546
Jul 20, 2020
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Ixigo - refund of cancelled ticket(IF2006277295995)

Dear ixigo,

I have booked one flight ticket and that has been cancelled by the airline(AirAsia).
Once I received the flight cancellation mail and call then I have cancelled my ticket through your ixigo portal.

Till date I have not received my refund or cancellation confirmation.

I have tried to contact Ixigo service desk through their portal and received fake call and i didn't see any...
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A
Abhirami T L
Jul 20, 2020
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credit shell refund issue pnr - ykysqz

Dear team

I have booked one indigo flight for padmanabh d s from cochin to srinagar via ixigo for 2nd april and it got cancelled due to corona issue. I am not planned to travel in the coming year, so i want the credit shell refunded back to my account. I have contacted indigo flight and they told that it has been refunded to you on 14th june (Reference no-[protected]). Please initiate the refund back to my account as soon as...
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C
Chinmay2516
from Powai, Maharashtra
Jul 19, 2020
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flight ticket refund initiated by indigo airline but not credited to my account by ixigo

I booked a flight with booking id-if[protected]. The airline shows a refund of 4887rs, but i have not got the refund yet. I tried contacting their customer care by all means but they are not responding. I contacted the airlines too, they said that they have issued refund from their side and now it's booking agency responsibility to return the money in the source account. Please look into it and refund the money. Relevant proofs are attached....
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A
ariyanbantawa
Jul 16, 2020
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Refund my train cancelled money

Address: Bloomfield Fredrick division risheehat Bloomfield gp,sadar Darjeeling

Pnr[protected]
Irctc ariyanbant
Date of journey :10 june 2020
Date of reservation : 26 may 2020
Payment id: 90xl954qyhkedh86jl
Order id : ixitr[protected]...
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M
Marinzuala
Jul 16, 2020
Feb 18, 2023
This thread was updated on Feb 18, 2023
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flight cancellation pending

I have booked flight for imphal to aizawl, booking id if[protected], for 1st july, 2020 using he ixigo app. Due to covid issues i cancelled tried to cancel my flight on the night of 29nd june, 2020 which was two days before the scheduled flight. Cancellation pending was shown since then and when i contacted the customer care for the first time on 30th june, 2020 i was told the cancellation was confirmed and that it would take 15 days to...
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M
manishkumar2341@yahoo.com
Jul 16, 2020
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refund of tickets

Dear ixigo,
I booked two flights and that has been cancelled by the airline. The details of these tickets are given below-

Ticket pnr date of journey ixigo booking ref. No. Flight no. Amount paid (Inr)

Fpti4b 05.05.2020 if[protected] indigo 6e 503 3663
Ajqnht 11.05.2020 if[protected] indigo 6e 541 3759

Indigo saying, the refund is initiated at 05th june 2020 to ixigo but...
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D
Dharmesh Khant
Jul 15, 2020
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sir i want my refund

Address: Radhe Park Society

Sir i want my refund...
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N
Nnnk
Jul 14, 2020
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Ixigo payments refund related

Ixigo payment success but ticket not found please refund my money....
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N
Nnnk
Jul 14, 2020
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Ixigo payments related

Ixigo payment success but ticket not found please return my money...
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P
Prabhakar Semalty
Jul 14, 2020
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Unhappy

On 29 june 2020 at around 11:19 pm i was booking flight ticket for 4 july 2020 from bengalore to dehradun altough the money an amount of rs 7669- was deducted but no ticket booked.. Where is my amount?
Plz refund my money
Regard
Prabhakar...
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T
Technical vishal
Jul 14, 2020
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Refund not transfer in bank account

Address: Nawada, Dehradun
Website: vt5452810@gmail.com

Sir i am vishal singh thapa and i booked train tickets through ixigo app. But due to the covid-19 the train had cancelled. The pnr no of my booked train tickets are [protected], [protected] & [protected]. You are requested to refund the same amount in my account at the earliest....
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D
DHARMENDRA1470
Jul 14, 2020
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Ticket cancelled without my information

I have booked my ticket through ixixo today i got a mail from airline company that your ticket is cancelled and same has been done by ixigo agent i want to know that who and why my ticket cancelled without my approval.
My pnr is ll1kpg...
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J
Jainath Sharma
Jul 14, 2020
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Amount deductions but ticket not success

Address: Jaynath Sharma

Amount deductions but tikat not success me server problem...
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