Ixigo Complaints & Reviews

I was booked a ticket from gaya to howra on 23 nov 2018 by ixigo mobile app. But due to problem in my irct account ticket was not conformed & rs 300 was deducted from my account.
My booking id was ixitr[protected]
So, i request u to refund my money to my account soon.
I shall grateful to u for this act..

Raushan kumar
Contact-[protected]

I booked ticket from hyderabad to tirupati for travel date 27/11/18 and return on 28/11/18. However, my payment has been deducted for inr 8, 887 but ticket is not generated. It was booked through ixigo and through cleartrip. Once the payment is deducted, it took me to cleartrip homepage but no ticket still
Ensure my money is returned on priority. Tried calling cleartrip and their automated voice call doesnt allow me to speak to their customer care without tripid.
Trip id is not generated

Yesterday when i reached habib ganj railway station to see off my wife at platform no.1, i reached for coach b1, the coach in which reservation was there. The ixigo app installed in my device showed that coach b1 was 7th from end while it actually was 6th from engine. Because of this wrong information i had to rush for the coach very hurriedly, with all luggage that made me breathless and i nearly escaped any untoward incident. Therefore the indian railways is requested to look into the matter and take action against such websites under intimation to me.

My pnr no is [protected]. It had already been provided by the irctc but not yet provided by ixigo. Refund my money back as soon as possible as message was sent from ixigo team on 4 november about to refund my money back in 72 hrs but yet i had not got. I am sending you my last mini statement of my account so that you can get confirm about my problem. Contact me at [protected]

I was told that i would be given a coupon of 1000 which i can use in my ticket which had an issue but the coupon given to me cannot be applied on that ticket and can be used in future but i have no plans as such in future and wanted to do this now and since i will have to rebook my flight so coupon was necessary for me as i could have used it now. And as i am a student it is very difficult for me to book a ticket twice and so it was promised to me that i will be getting a coupon worth 1000. I am very dissatisfied and disappointed as i did not recieve what was told.

Sir,
I am a student and i booked ticket having id[protected]. I wished to book from new delhi to ranchi and it showed me amount of 2500 but when i was directed to payment gateway it showed me 2000 and i booked it. It generated me a ticket from ranchi to new delhi so i want you to correct it or refund my money so that i can rebook it. I need full refund or sector change.

Sir
Maine train no. 15036 ke 5 ticket 22/09/208 ke liye book kiye but mujhe ticket nahi mile. Aur iske payment successfully ho chuka hai jiski payment id vvswz455sk0wtec1v hai.
Ab mujhe kya krna hai please aur inform me.
Sir kya mujhe train tickets mil jaega agr nahi mile to kya mujhe refund mil jaega aur kb tk milega iska refund please help me sir.

Today i booked a ticket from chenganur (Cngr) to panvel (Pnvl) on 22 nov 2018 through your app and successfully made the payment.

However at that time of logging into irctc credentials the transaction did not go through successfully (My password enterd is wrong).

The transaction history in your app shows "payment successful booking pending".

Order id: ixitr[619...3840] date: 16th nov 2018
Payment id : vkc... Hwcbgf

I BOOK TICKET FROM GHAZIPUR TO VISHAKHAPATNAM THROUGH IXIGO TRAINS APPLICATION. IXIGO APP GIVE DETAILS FOR TICKET GHAZIPUR TO BARGARH FROM SARNATH EXPRESS AND BARGARH TO VISHAKHAPATNAM IN DHANBAD ALLEPY TRAIN.but WHENEVER I REACH FROM SARNATH EXP AT BARGARH 1920hrs on 12 Nov and asked to station master for another train he told me this is wrong station. I Suffered full night and another day and in emergency I book ticket of flight from VARANASI to vishakhapatnam.
I loss my train fare and also in emergency flight fare and so much suffered.
Train PNR details as follows
PNR-[protected]
Trn:13351
Dt:[protected]
Frm BRGA to VSKP
Cls:3A
P1-B1, 41
PNR:[protected], TRN:15159, DOJ:12-11-18, SL, GCT-BRG, DP:09:55,
AMIT SINGH, S4 26,
Fare:190+AGENT CHGS, IF ANY.This rail travel is insured
Flight ticket pnr
MYPTTY IN INDIGO FROM VARANASI TO KOLKATA AND
TTKPUD in Air Asia from KOLKATA to vishakhapatnam
I loss so much money around 12000 RSVP due to wrong information

I booked a train ticket on 1 novem and i transact the money 2488 but its showss failed and they say that the money will refund to u with in 5 days but today is 13th of november so plzz take a action on them!!! Trip id: IXITR[protected]
My email id is [protected]@gmail.com
They have given a date of 8 november but till now i have not got my refund

Hello my name is dr kishore m s. I had booked a indigo flight ticket via ixigo and cheap ticket, for 4 persons (Raipur to bangalore, booking id 9256405) ticket was non refundable. Few days later i wanted to check if partial cancellation for one person was possible. I visited my bookings page and clicked on cancel, thinking next page would give me details, as it is the usual feature in almost all online apps. Soon after i returned to main page thinking i'll contact customer care. Whereas my whole ticket got cancelled with a refund of just rs. 1200 (Approx). I accidentally came to know about this cancellation only a week later via mail. My complaint is that booking got cancelled in just one step without giving details of the cancellation. So i demand a re booking of my tickets or a refund. Clear trip and indigo airlines blame ixigo saying it is their app through which ticket was cancelled. Ixigo official said i need to give proof that it got cancelled in just one step.
For which ill have to book one more ticket and cancel it and record it, incurring loss of some more money. Requesting help and refund in this matter.
Contact : [protected]

I don't know what happening i book ticket vadodara to ajmer from ixigo they said me it take 40 minute now 9 hours gone my money stuck u don't customer executive number also i mailing continues i did not get any reply what kind of app is this i want my money back my transaction id is ixitr[protected] i don't want to make ticket from your app i want money back... Plzzzz

Dear Team

Highly dissatisfied from the services. I had booked ticket through ixigo with booking id 7586507 from Mum to del, upon arrival of airport I was told by vistara that my flight was preponed, to which I did not received any indication rather there was continuous notification on my flight at right time 9:55
I have those print screens also of my phone

Because of this nusance vistara gave me new ticket of next day morning flight. Because of this mistake of Vistara and IXIGO It’s me who is suffering and bound to spend my Diwali night here in Airport, I am also going to miss my further flight from Delhi to Chandigarh. I was going home to spend my Diwali with my family and you guys have screwed up all this.

It’s me who’s loosing time of my holiday
Paying extra heavy cost for further travel to Chandigarh.

Please let me know what’s my fault when you guys were continuously sending me notification that flight is on time.

Why will I check mail to which Vistara is claiming that they have done.
Although I am unable to locate that e mail even. You can see from attachments also that your notifications are telling that flight is at right time 9:55.

Please bear this loss on your account or I may have to put this to consumer redrsal. Why should I pay on account of mistake of ixigo or vistara.

Compensate me on account of my flight cost, my night stay I. Airport, loss of my holiday and mental agony suffered by me.

I won’t spare unless you resolve my issue.

Amandeep Chug
[protected]

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for krishnarajapuram to aluva through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".

Order id: ixitr[protected]date: 07th nov 2018

Can you please help?

Best regards

Its showing pendind status, i have no ticket and money has been deducted, so either give me ticket or cancel my ticket and refund me my money so that i cab make a fresh booking,,, it is urgent for exam

Order id : ixitr[protected]
S200ej24uv63kt4fh

Payment id pos payust[protected] txn#[protected]. By sbi card, on 6th nov 2018 around 12:38,, kindly update ticket or return money

Dear ixigo,

Kindly find the detailed bank statement and refund the amount at the earliest.
Travelled - once
Rs.127/ deducted -4 times
Refunded - only once

Txn date value date description ref no./cheque no. Debit credit
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.00
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-othpg[protected]www ixigo com gurgaon — 127.49
14-oct-18 14-oct-18 by transfer - sbipg[protected]www.ixigo.com gurgaon — transfer from[protected] 127.49

Sir, there is a deduction of rs. 582.49 from my bank (Bank of india) through upi id:[protected]Txn id: axi9110000123583743991541871725538), my train ticket didn't get confirmation due to some error. Kindly initiate the refund for the same. I booked the ticket from rourkela station to bhubaneswar railway station in the intercity express. Please solve my issue

I booked my flight ticket with ixigo for 17 nov from varanasi to mumbai on 1st nov.
Trip id :[protected].
Ixigo claim that ixigo money will be credited with 24 hours of booking but not credited my ixigo money in my wallet for that booking.
Booked flight is indigo pnr : gb44sv (By yatra)

Please look in this matter and credit my ixigo money in my wallet so that i can plan my next trip.

I was trying to book train tickets by ixigo. But my account was debited thrice. Amounting to1122.49+1102.49+1122.49.in this matter i was contacting customer care services today morning.. But could not contact. But after some time somebody posed as customer care representative and told about my problems and told the exact amount of my debit
He told it will be credited directly to your account. His phone number is [protected]. He has fraudulently wihdrawn 50000+50000 from my account

I booked 2 tickets from ahmadabad to rajkot for 2nd nov, 2018 & rajkot to mumbai central both the bookings were in duronto express, payment id 1. (Qg9raxhaoclqx2xjn) rs 1, 384. & 2. (Qgb5x26s8bt856x6b) rs.1, 746. I booked both the tickets on 31st oct at about 1830hrs, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.
Its been almost 15 hrs till now and the booking is still pending.