Ixigo Complaints & Reviews

My registered email id:[protected]@tataprojects.com
My registered mob no-[protected]
I had booked an air india from mumbai to patna ai809 february, 2019 on the 9th februray. Once the payment was done, ixigo via sastitickets.com generated me a different ticket on a different flight ai101.
When i raised a complaint, ixigo was very rude to me and they insisted that they will not register this complaint. All they wanted was to...

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Sir/madam
This is to inform you that i made a transaction on 4th feb 2019 costing rs. 9551 for booking 5 3ac train tickets from jaipur to hyderabad deccan for the train "jp hyb sf exp train no. 12719". But due to some probable technical errors, i haven't received the ticket nor any confirmation regarding booking, but money has been deducted from my bank account.
There were five attempts made by me and there are 5 corresponding...

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I had booked a train ticket from ixigo mobile application from Delhi to Chandigarh on 06th Feb 2019 at 10:01 PM vide PNR number [protected]. Due to unavoidable circumstances, I have to cancel the ticket now. However, cancellation procedure described on ixigo's website guides me to IRCTC account for cancellation. Whereas, while cancelling the ticket on IRCTC website by login on through my credentials, IRCTC gives an error saying that I havent...

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I booked a ticket for ajj-csmt mumbai mail on 30.01.2019 at 18:26 via ixigo app. The booking failed but amount of 7176.96 was debited from my account.

I was assured by the customer care service (Tara) that money debited will be refunded within 4-5 days. However, till date no money has been credited to my account. The details show that refund has been processed, but no refund related details have been provided to me by ixigo....

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Booking details: 8694788 – mryyqf – cheapticket – uk924 – ahmedabad-bengaluru

Pfa the details of ixigo money which was redeemed. The flight got cancelled by airline and not by me and hence i am eligible for full refund. Rs. 600 ixigo money was used. Hence. I request to refund that as ixigo money. Also, i also got addtional 550 of[censored]sing ixigo coupon. Hence would like some part of it to be refunded as ixigo money if...

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I booked a ticket for gzb-lko shatabdi express on 29.01.2019 at 8:49 am via ixigo app. The booking failed but amount of 2344.18 was debited from my account.

I was assured by the customer care service (Tara) that money debited will be refunded within 4-5 days. However, till date no money has been credited to my account. The details show that refund has been processed, but no refund related details have been provided to me by...

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Address: 560035

Was booking a train ticket on “Ixigo Trains” app. Amount of Rs. 2389.16 debited from amazon pay account but booking didn’t go through. There is no customer care number to call and get clarity on refund. Sent an email to [protected]@ixigo but no response. Kindly assist.

IXIGO ID: IXI-3DOQBRKVRE4NM8CD8C-1

Thanks,
Abhishek
nandy.[protected]@gmail.com...

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Address: 211016

I was booking a train ticket from allahabad to new delhi for 7 feb 2019 and i clicked on upi option...then proceeded with the payment on phonepe . and then amount debited from account here is the message from my bank-
(Dear SBI UPI User, your account is debited INR 1660.81 on Date[protected]:41:38 PM by UPI Ref No[protected].Download YONO @ www.yonosbi.com-)

And then i switch to ixigo app to continue the booking...

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Your message fwd
Hi sushil

Your guwahati - rangapara north train booking could not be confirmed. Refund of rs.140.49 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

Booking id: ixitr[protected]
Train name: donyi polo exp
Date of journey:[protected]
But refund amount not yet credited in my a/c till date...

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Address: Cachar, Assam

I have booked a train ticket from ixigo app. From puri to sealdah on 23.01.19. Unfortunately ticket didnot confirm but my a/c. Is debited by rs. 5434.79. I have filled a complain regarding the above mention ticket in the ixigo customer care & also enquery in my bank through which it has been debited by rs. 5434.79 as well. 11 days gone but still i didn't get the refund. I here by request you kindly refund back the above mentioned amount otherwise...

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Address: 243001

I just booked one ticket from bareilly to delhi for 2S seat type...using IXIGO app and when i completed the transaction through UPI then the payment page redirected to IXIGO app ...but unfortunately app is directed to home page AND PAYMENT WAS DONE BUT BOOKING WAS NOT!!!
IT WQAS SHOWNG IN TRANSACTION HISTORY THAT BOOKING PENDING BUT NO WAY TO COMPLETE PENDING BOOKING...WHEN WILL I GET MY REFUND???...

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Dear sir/ mam
I request to solve my problem
Details:
Date of 30th jan 2019
My two order id for bus booking is
Ixibs[protected] &
Ixibs[protected]
Transaction of amount of RS 620/- was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank...

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Address: Cuddalore, Tamil Nadu, 607105

Pnr: [protected]
Booking id: ixitr[protected]
Train name: tiruchendur exp
Date of journey:[protected]

Dear sir
Ticket booking amount not refund
But amount transaction message came to mail
So attached this file please refer and
My credit amount credit my bank account
So have mentally distribed please request to my amount refundable
I result to your favourable answerbr...

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Address: 560097

I booked my tickets with order id : ixitr[protected] and ixitr[protected] and ixitr[protected] all the tickets are ordered by ixigo and i cancelled all my tickets before 13th jan, 2019 only still i didn't get any of my refund amount.
As per your policies refund should be back within 5-7 days but it's too late now.
Please do the needful asap...
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Address: Chennai, Tamil Nadu

I have booked my ticket to coimbatore from chennai on date of 4/2/2019 and amount of 330 was debited from my account. But later the ticket booking was spending was cancelled. It later stated that refund will be provided within 5 days of booking but i have not received any refund or further notification from the ixigo customer care. So kindly look into my refund processas soon as possible....

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Hi team

I was trying to book a train ticket on 17th january 2019 through ixigo app but ticket not booked and amount (Rs.1, 063.55) is debited from my account.
Still amount not refunded in my account, kindly see the transaction id and account details which is given below:
Payment id: 1j2xbo80wynqcz19w4
Trip id: ixitr[protected]
Account number-[protected]
Account holder's name - tinkle bezbaruahbr...

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Address: Nalanda, Bihar, 803101

Website: ixigo

I was booked booked ticket on 16 january booking time i was filled 3 times otp so my money was deducted 3 times but no any tickets were booked and my 1430 rupees was deducted and your money refund in 6 to 7 days the feedback is but no any money was refund till so when my money was refund so i kindly request you return my money and please give me contact no...

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Address: Kannur, Kerala, 670307

Website: www.ixigo.com

This is to inform that transaction on 20th january 2019, 12:21 am. An amount of 3709.96 rs is deducted from my account.in ixigo transaction history there is no such transaction is shown and no booking is done and no feedback message received, only received the feedback message from my bank that shows money is deducted from my account. Kindly provide a facility to refund my amount as quick as possible....

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Address: Jhalawar, Rajasthan, 326034

Website: Ixigo train

Sir i book my ticket book in 11 january from jaipur to bilaspur chhattisgarh but ticket not booked now i not found refund till now so please take action. My train ticket cancel already but refund not found

Ixigo train said you are found you amount with in 5 day but till now i not found my money

But help counter said i have give give hamare taraf se aap ke account me bej diya...

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I was booking train tickets but ticket dint get booked still money got dudected. It’s been 2 months still they are not returning my money. Please return my money otherwise i have to take next further steps. Because now it’s pissing me off coz u guys don’t listen u don’t even respond to any complains. This is very bad worst app ever. Please return my money....

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