Ixigo Complaints &amp; Reviews

Address: 243001

I just booked one ticket from bareilly to delhi for 2S seat type...using IXIGO app and when i completed the transaction through UPI then the payment page redirected to IXIGO app ...but unfortunately app is directed to home page AND PAYMENT WAS DONE BUT BOOKING WAS NOT!!!
IT WQAS SHOWNG IN TRANSACTION HISTORY THAT BOOKING PENDING BUT NO WAY TO COMPLETE PENDING BOOKING...WHEN WILL I GET MY REFUND???...

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Dear sir/ mam
I request to solve my problem
Details:
Date of 30th jan 2019
My two order id for bus booking is
Ixibs[protected] &
Ixibs[protected]
Transaction of amount of RS 620/- was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank...

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Address: Cuddalore, Tamil Nadu, 607105

Pnr: [protected]
Booking id: ixitr[protected]
Train name: tiruchendur exp
Date of journey:[protected]

Dear sir
Ticket booking amount not refund
But amount transaction message came to mail
So attached this file please refer and
My credit amount credit my bank account
So have mentally distribed please request to my amount refundable
I result to your favourable answerbr...

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4 Comments

Address: 560097

I booked my tickets with order id : ixitr[protected] and ixitr[protected] and ixitr[protected] all the tickets are ordered by ixigo and i cancelled all my tickets before 13th jan, 2019 only still i didn't get any of my refund amount.
As per your policies refund should be back within 5-7 days but it's too late now.
Please do the needful asap...
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br...

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Address: Chennai, Tamil Nadu

I have booked my ticket to coimbatore from chennai on date of 4/2/2019 and amount of 330 was debited from my account. But later the ticket booking was spending was cancelled. It later stated that refund will be provided within 5 days of booking but i have not received any refund or further notification from the ixigo customer care. So kindly look into my refund processas soon as possible....

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4 Comments

Hi team

I was trying to book a train ticket on 17th january 2019 through ixigo app but ticket not booked and amount (Rs.1, 063.55) is debited from my account.
Still amount not refunded in my account, kindly see the transaction id and account details which is given below:
Payment id: 1j2xbo80wynqcz19w4
Trip id: ixitr[protected]
Account number-[protected]
Account holder's name - tinkle bezbaruahbr...

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Address: Nalanda, Bihar, 803101

Website: ixigo

I was booked booked ticket on 16 january booking time i was filled 3 times otp so my money was deducted 3 times but no any tickets were booked and my 1430 rupees was deducted and your money refund in 6 to 7 days the feedback is but no any money was refund till so when my money was refund so i kindly request you return my money and please give me contact no...

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Address: Kannur, Kerala, 670307

Website: www.ixigo.com

This is to inform that transaction on 20th january 2019, 12:21 am. An amount of 3709.96 rs is deducted from my account.in ixigo transaction history there is no such transaction is shown and no booking is done and no feedback message received, only received the feedback message from my bank that shows money is deducted from my account. Kindly provide a facility to refund my amount as quick as possible....

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Address: Jhalawar, Rajasthan, 326034

Website: Ixigo train

Sir i book my ticket book in 11 january from jaipur to bilaspur chhattisgarh but ticket not booked now i not found refund till now so please take action. My train ticket cancel already but refund not found

Ixigo train said you are found you amount with in 5 day but till now i not found my money

But help counter said i have give give hamare taraf se aap ke account me bej diya...

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I was booking train tickets but ticket dint get booked still money got dudected. It’s been 2 months still they are not returning my money. Please return my money otherwise i have to take next further steps. Because now it’s pissing me off coz u guys don’t listen u don’t even respond to any complains. This is very bad worst app ever. Please return my money....

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Address: 686122

I booked the train ticket on[protected] unfortunately that was not booked... But in my account ixigo deduct the money and they told me that will be credited with in 5 days but not refund the money.
Booking details
1. Sunaise, sorry! Booking for your madgaon (Mao) - kottayam (Ktym) train with booking id: ixitr[protected] was not confirmed. You can re-book your ticket at no additional cost till 11:18 am: https://ixtr.app.link/PgXyCq0NnT...

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Mangla, your mumbai central (Mmct) - new delhi (Ndls) train booking is confirmed.
Pnr: [protected]
Booking id: ixitr[protected]
View your trip here: https://ixtr.app.link/E03WFywqsR
For any queries please write to [protected]@ixigo.com.
But it’s cancellation is not being accepted on the app through which this ticket was booked it shows error message on pressing cancel button
Please cancel this ticket...

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Address: 577401

Website: ixigo

1. Sagar jambagaru (Srf) to bengaluru (Sbc)- amt -230 - 09/01/2019
Id-ixitr[protected]

2. Bengaluru (Sbc) to sagar jambagaru (Srf) - amt-230 - 09/01/2019
Id-ixitr[protected]

3. Sagar jambagaru (Srf) to bengalurur (Sbc)- amt-230 - 09/01/2019
Id - ixitr[protected]

Amount not yet credited to my account...

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I made two flight ticket booking for 28th jan, 19:10pm. But i just can't believe, that both the tickets were generated for some other flights. Both the tickets are at odd timings. And as i made the booking for my parents, they can't even separately, or travel at those odd timings.

I contcated cheap tickets also, but they said they booked only based on what they got from ixigo.

I am a regular customer of ixigo,...

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Address: Patna, Bihar, 801506

I booked railway ticket on 2nd Nov 2018 and 6th jan 2019 which was failed but my amount get deducted . They inform me that your refund amount has been initiated and will be credited within 10 days . There were no money credited yet and i had been waiting for so long. I feel like i have been just cheated. Kindly help to resolve my issue. Further details are in pics provided below....

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Address: 122003

Website: Le Travenues tech p ltd, Gurgaon

I booked train e-ticket satur (Srt) to chennai egmore (Ms) on 11.01.2019
Journey date: 20.01.2019

Suvitha spl train

Amount 1215.49 deducted by
Le travenues tech p ltd (Bank message)

But e-ticket not generated

So, check and verify
And refund amount.
Thank you
- jeyaraj gopal

Amount deducted company address:

Le travenues...

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Address: 626203

Sir,

I booked train e-ticket via net banking on 11.01.2019

Satur (Srt) to chennai egmore (Ms)
Journey date : 20.01.2019
Amount deducted 1215.49 by le travelnous
But e-ticket not generated
Failed tnx. So, refund amount in my a/c.

Irctc used id : jmaths2004
Mobile : [protected]
Mail : [protected]@gmail.com

Pl check and verify : refund amt.br...

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On 12 jan19 i booked train tkts booked through ixigo web site in ac 3tier from yashwantpur to dadar for 29jan19 through sbi internet banking. Amount rs 2854.78 deducted le travenues technologies pvt ltd. But no tkts received. Kindly check confirm booking details. My contact number is [protected]. Please give contact number of helpline.
Passenger details as follows
Cgh khan male age 57
Athiya khan female 53...

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Address: 147001

Website: Ixigo.com

I have booked train ticket using ixigo app. An amount of 1795 is deducted from my account but neither do i receive any text nor do any bookings. Also there is no transaction history in my account. No bookings in my account. This is the text i received
Thank you for using your sbi debit card 459xx0325 for a purchase worth rs1795.0 on pos payust[protected] at www.ixigo.com txn#[protected].
Kindly refund my money.
My email...

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