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Malabar Gold & Diamonds Complaints & Reviews

www.malabargoldanddiamonds.com
1
Updated: Jul 30, 2024
Complaints 250
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15
Unresolved
235
Bad 😕 It seems that Malabar Gold & Diamonds has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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22
scam destroyed our gold and scamming us for
8
Gold Ring Issue (birth stone)
4
Poor customer service

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Product not delivered by the commited dated and given false commitments repeatedly

Malabar Gold & Diamonds reviews & complaints page 4

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J
Jane Pelayo
Apr 14, 2022
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Ring discoloration

Address: Deira

I bought ring from malabar in rigga, as time passed I notice the discoloration on the side on it. Is there any action I can take from the store...
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H
Hema.s
from Hyderabad, Andhra Pradesh
Mar 30, 2022
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Bad attitude of staff

Address: Malabar gold and diamonds kondapur branch,hyderabad

I had purchased jewellery from malabar gold and diamonds 4 to 5 times including for my marriage purpose for a good amount from kerala.By keeping this as i was satisfied with their service in kerala, when i shifted to hyderabad i went to kondapur branch their a new lady staff was there who literally tried to had argument and misbehaved and was unwilling to show what exactly i needed.This happened on[protected]. Hence its a humble request to...
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A
Anil6
Mar 26, 2022
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Intermediate scholarship

Address: KURNOOL ANDHRA PRADESH

We applied for Intermediate Schlorship of P ASHITHA, KVR Collage, Kurnool. Application NO.SAKNL45141, We are edigble for it. But we have dont credited the Schlorship Amount Beacuse of A/c has closed and opened new A/C, We have also noticed to the MALARBAR GOLD, Kurnool Branch, Andhra Pradesh. So please do the needfull, SIR....
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P
Pranav.1992
Feb 28, 2022
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Refund not issued and product unavailability

I have had the worst experience with the MALABAR GOALD AND DIAMONDS online site. They are complete FRAUDS !!!
I had ordered an earring through their site. I did not receive the product on the expected delivery date. The reason they gave was that the product was not in stock!! Why was the product on display then? They asked me to wait for a week and I did that. Then when I asked for the refund they said that they have initiated it but...
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M
Mohammed Kamaludin
Feb 26, 2022
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Giving wrong information during enrollment of monthly savings

Dear concern,
I have enrolled monthly scheme of saving of Aed 400, while enrollment no one told me that if I skip payment I should wait 2 months more to enjoy the bonus offer, and during payment also I asked no one told me this condition or such policy. I have cleared 12 months today when I told them to close the scheme and purchase gold. Stadium branch manager and staff told me I have to wait till may. Why should I wait when I paid...
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D
Dr Sravanthi Itharaju
Feb 16, 2022
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Diamond earrings

Address: NTR circle Tirupati

I purchased one pair of diamond butees (ear rings) at your branch in Tirupati in 2013 ..which i wish to resale .I tried 5 times they are rejecting..day before yester day again i went they asked me to come yesterday .again i went yesterday by 7 pm they made me to wait till 9 pm the shop was almost closedbut they didnt process my return process and asked me to come again buti rejected and asked to complete by themselves as i ve handedover the...
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V
vaishnavi veerubhotla
Feb 2, 2022
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No return of money for ruby ring purchased

We have purchased ruby ring in 2017 also got certificate of it . During purchase person told that we get full cost of ruby on exchange if we have card . Now when we went to exchange the item they say that we dont take birth stones as exchange . While purchasing the item we didn't ask for birth stone they forced us that it's very good investment only stone cost was 18k without ring and betrayed us . Malabar as Rao Nagar Telangana hyderabad...
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F
fasal fasal
Jan 24, 2022
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Baby ear ring damaged

Address: Thodupuzha

I have purchased a ear ring for my doughter. From malabar gold & diamonds thodupuzha.. And item was damed after 6 month. I approchd them to repair it they told me its not possible. Even they have freee repair policy. Bt they refuse to repair it. They ask me to change with new one. So i spoke to customer care service. From tre also i got negative respond only . Highly disappointed for such response from malabar gold & diamonds...
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B
Bissythomas
Jan 13, 2022
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Golden gain Plan

I had been to your shop at Aurangabad branch in Dec 2020 to purchase some ornaments however I couldn’t find any good designs. I finally somehow took one anklet. The sales person also convinced us to take a golden gain plan. I had already informed him that I was a visitor there and it will be difficult for me to purchase from their outlet. He mentioned that we could buy from any outlet in India. Now we are in Kerala and tried to purchase...
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H
Haroon Khan01
from Coimbatore, Tamil Nadu
Dec 27, 2021
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Delivery of defective Gold fancy bangle upon order

Address: Coimbatore

We had ordered for fancy Gold Bangle of gross weight 12.43gms with Advance Invoice number: CMRGAP0001459 /bill date: 16/11/2021 worth net amount of Rs.57364.45/-

We had already purchased the similar bangle a month ago. We liked the design so we had ordered for its replica. The executive Aravidan M had promised to deliver us a similar bangle upon full payment. We actually sold them another good-looking gold bangle to pay this...
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B
bipin p joy
Dec 26, 2021
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Wedding Ring (Bride & groom) is not fitting properly & cracks on the ring

Address: Malabar gold manglore

We have ordered a wedding ring for bride & groom in malabar gold manglore. When I came to take the ring it was strucked in the finger because of the small size. Then try to correct it & ring got damaged .we lost our hope in malabar gold & waisted our time. Even the bride ring also had the same issue . What responsibilities you have....
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M
MaheshSingla01
from Jaipur, Rajasthan
Dec 19, 2021
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Poor quality of gold

Address: Malabar Showroom, Phoenix Mall, Viman Nagar, Pune

Gold bangles were purchased from Malabar showroom Pune and within a short period o[censored]se the same were damaged. When contacted Malabar Chandigarh Showroom, they told us that these bangles are not for regular use. Whereas, at the time of purchase it was never told to us....
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V
vyshnavim
from hyderabad, Andhra Pradesh
Nov 29, 2021
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Reg Gold Scheme promised and actual wastage charges

Address: Malabar Gold and Diamonds, Habsiguda

Hi Team,

I have enrolled for a Gold Scheme with Malabar Gold & Diamonds, Habsiguda in Feb 2021. Initially I told the salesman that due to covid, I may not be regular in the monthly payments. Then the team assured that we can pay the payments the next month if you cannot pay for a month.

Due to covid second wave, I delayed my payments for few days but later I paid all the payments. Now when I am nearing to encashing...
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S
Sahajan_Rajan
Nov 28, 2021
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Gold Necklace damaged on 1st day of use

Address: High Street Phoenix, 462, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013

A gold necklace worth Rs 3, 09, 000 was purchased from Malabar Gold and Diamonds, Pheonix Mall, Lower Parel, Mumbai on 09/10/2021 for son's wedding ceremony. One of it's part broke on the 1st day (which was the wedding day) o[censored]se itself, making it useless. Since the item is quite big, we had not considered any other chains/necklaces to be worn. It was a shameful incident for us as the groom's mother was not able to wear ANY neck piece jewellery...
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S
SjDeepthi
Nov 24, 2021
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Gold chain cutting type

Address: Delhi south ex

I, Dr Deepthi S working in Delhi, went to malabar gold south ex branch for repairing a gold chain of my husband which was broken last day with regular use (cutting chain which was brought on October 2020) .

While the salesman himself checked he could find 2 or 3 sites of broken points and told needs soldering at multiple points. At that time I asked what kind of quality assurance Malabar gold is giving the manager at South...
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A
Alinakhwa
Nov 22, 2021
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I like to complain about the diamond ring purchased from Malabar gold Bahrain Hidd branch

Address: Hidd

I like to complain about the diamond ring purchased from Malabar gold Bahrain hidd branch.
I have purchased a diamond ring on 12-september 2021, from the above mentioned branch, since i have purchase the ring diamonds are keep falling apart, today third time i have given my purchased product to Malabar gold Bahrain Hidd branch to fix the missing diamond,
At the time of purchase it has been said that i can be used on daily basis,...
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S
Satya07p
from Hyderabad, Telangana
Nov 19, 2021
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Poor hospitality and customer response

Address: Somajiguda, Hyderabad, Telangana

Staff have made us wait for an hour to view an item and came back with an excuse that they misplaced the keys. This is the worst ever experience I had. They denied to take my complaint or customer feedback...
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A
Afsar Khanum
Nov 14, 2021
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Stud repair rejected

Address: Bh road shimoga, karnataka

Shimoga malabar gold and diamunda proper jewelry services is not available .very worst response....
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S
Sakshi puri
from Ghaziabad, Uttar Pradesh
Nov 10, 2021
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Bad behaviour of online sales team and wrong commitments given by team tried to double charge me for my order

I have the worst experience with Online sales team. I called the sales team to enquire about my Gold coin order which was promised to be delivered by 4th November but did not happen. I called the team everyday but everytime they gave me an excuse nd false promise that it will be delivered today which never happened. Team members Nadia and Heena tried manipulating me. Nadia sent me email asking to make payment again nd saying previous payment...
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D
DurgaPrasad Mohanty
Oct 30, 2021
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Complaining against a Mangala sutra which had purchased just 3 months back

Address: Marathahalli, Bangalore, Karnataka

Worst chain and worst people in the showroom who totally messed the managala sutra and made it a waste piece in the name of repair.
I am a regular customer but for God sake I will not visit anymore. Bull hit repair and worst service provider in Marathahalli showroom.

I lost total interest on you.

Such a worst service you are providing.

Call me to explain if you really care about your customers...
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