Claimed

Mivi Complaints & Reviews

1
Updated: Aug 8, 2024
Complaints 572
Resolved
28
Unresolved
544
Contacts

File a complaint to Mivi

Having problems with Mivi?

File a complaint and get it resolved by Mivi customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mivi reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yashita Dwivedi
Aug 5, 2021
Report
Copy

Mivi Collar 2B wireless earphones

Website: Www.mivi.in

I ordered Mivi collor 2B wireless earphones from Mivi on 14/04/21 and since it was not working properly i filled a complaint and sent the product back to mivi so that they can solve the issue on 21/06/2021. Its been 2 months I am not getting any reply from them. There customer care number is not working. Earlier I was contacting them through mail but since one month they have stopped replying to mail.
They are ignoring my mails i have...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak0828
Aug 3, 2021
Report
Copy

Mivi Rock and Roll E5 Wired Earphones

Mic of earphone is not working properly in just one month o[censored]sing....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajeejs
Aug 2, 2021
Report
Copy

Part not sent return to me

Address: Plot No 161, Road No 16, Prashasan Nagar, Jubilee Hills, Hyderabad 500033
Website: www.mivi.in

Hello Team,
i sent Mivi duo m20 air buds to your warranty team due to some problem observed in product. i sent this product on 7-6-2021 to mivi service center.
now almost coming to complete 1 month but still now i am not recieved my product back or any update from mivi service center after lots of mail and call.
mivi not responding on mail and call from 10 days, i purchased this product for 1200Rs. even i am not used...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishirakshu
Aug 2, 2021
Report
Copy

Mivi duopods a25

Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
Website: www.mivi.in

The product had issues and was sent for replacement/repair on 28/06/2021. The official mail said the product will be repaired if required or replaced if required and then return it back with 7-14 days. But its already been 33 days but i have not received the product yet. The customer executive always asks to wait till next week but the next week I call then they ask me to wait for another week again. This is happening from past 2 weeks....
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
A
AryanPandit
Aug 2, 2021
Report
Copy

Company is not giving warranty claim.

Address: 1st Floor, Plot No. 29, Road No. 76, Jubilee Hills, Telangana, Hyderabad 500033, India
Website: WWW.mivi.in

I had purchased mivi thunderbeats earphones from Amazon last year in November. This year in March they stopped working unexpectedly, then I immediately mailed and registered a complaint against my product at [protected]@mivi.in since then I am constantly calling and asking mivi customer care number regarding the resolution of my problem but they are ignoring my problem by saying please wait till weekend. The cost of product is 1300 INR and product...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
Mohitverma70
Aug 2, 2021
Resolved
Report
Copy
Resolved

Product issue and hold product from 40 to 50 days

Firstly mivi promise that my product replace within 15 days but from 40-50 days mivi replying me that your product under testing. My ticket number is 720781 . I call to customer care and she tells me that i have no any product of you after 5 minutes she tells that your product under testing and she say that you wait only one weak but yet no details about my product after 1 weak .
Thanks...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
Ashish Kanaujiya
from Vasai-Virar, Maharashtra
Jul 31, 2021
Report
Copy

Problem was not working properly

Complaint filed on 22nd May.
Reached product on 2 nd June.
Still product is under testing.
Ticket id : 652905...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
CS Mahek Agarwal
Jul 28, 2021
Report
Copy

Disgusting services

I request everyone not to buy any product from them. my ticket no is 682119. on 22nd july they said they have received my product and in 5 days will process. today is 28 july i have not received any reply in mail execpt be patient and customer services piut you hold never pick up and if they do they are utter useless they do nothing, and cut call on their own. there is no way to raise complain as mails are useless and so their customer care....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Respect Sir/Madam
I bought mivi duopods product from mivis for Rs.1399 official website.Within a week it started fluctuating.I applied for a refund after one week and they starter telling me tricks to do to delay my refund.And Almost after one month I returned the product on 15th june.When i returned the product I didn’t heard a single word from them about the return nor refund.After emailing them several times responded and said...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
isanjayjoshi
Jul 28, 2021
Resolved
Report
Copy
Resolved

Collar Flash

Address: Sahakar Nagar, Ganjmal, Nashik
Website: www.mivi.in

I ordered collar flash bluetooth last night around 11.55pm money is deducted my Coupon also used but No order showing in my history into mivi account and not got any email order will ongoing etc nothing I am trying to connect with mivi from social media channel's but no one is giving any reply

ORDERED email - joshi.[protected]@gmail.com

Mobile Number - [protected]

Last thing i seen that same problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
I have purchased Mivi coller 2 dated 11th Mar and received the shipment on 15th Mar.
It was worked for 3 months, suddenly both side of earphone stopped working.
Below are some product details
Product Name - Mivi Collar 2B wireless.
Order date - 11th Mar 2021
Order ID[protected]
Contact Name - Sandip More

I am taking continuous follow ups from MIVI but they are not responding...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
JAYESH MANDAN
Jul 24, 2021
Report
Copy

Mivi headset

Dear Team,
My complaint number is 671518. Kindly provide me refund of my returned product....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanshhpatel
Jul 23, 2021
Report
Copy

Mic not working

Mic of the earphone is not working...
Helpful
Found this helpful?
Write a comment
Report
Copy
I bought mivi earphones but I didn't log in that time order placed but I can't see the order in my account...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: 1st Floor, Plot No. 29, Road No. 76, Jubilee Hills, Telangana, Hyderabad 500033, India
Website: Mivi.in

On 21st of july 2021 i ordered mivi duopods a25 the transaction has been completed but the order hasn't placed yet trying to contact customer service but they aren't responding just saying we will catch up to you soon....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashutosh Modeel
Jul 21, 2021
Report
Copy

Mivi duo pods m20

Address: house no 225 nanak nagar jammu
Website: www.mivi.com

I bought mivi m20 pods on[protected] and I already replace them once but the issue is still remaining the same, so I again send it back to the mivi to replace it on May-13-2021 and here is 21-July-2021 and there is no replacement till now
And the Mivi representative did not reply to the emails also they have close their customer care number

Order ID: OD[protected]

Name of the Product and Color:...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gpt22
Jul 20, 2021
Report
Copy

Product

Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
Website: www.mivi.in

Worst product and pathetic condition of customer Service.
Mivi DuoPods ordered on September 2020, Product didn't worked for more than 4 months. They have kept the product with them in the name of quality check since 4month.
No proper response from Customer Care and they never revert back to the mail's....
Helpful
Found this helpful?
Write a comment
Report
Copy
I had bought MIVI Thunder Beats Bluetooth headphones in June 2020, the product stopped working in March 2021, I raised request for exchange under warranty on 11 March 2021 with request number 537280 .

Since then I have been following up with the customer care, all they ask me is to wait for one week each time I called.

Neither they are refunding the amount nor exchanging the product.

Worst service...
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy
V
Vishu bhardwaj 1
Jul 13, 2021
Report
Copy

Delivery

Website: www.mivi.com

I was my first and last experience with mivi. It was the worst online experience I have ever experienced.
I order on 8th July so as u promise I must be delivered within 24hr but your delivery status showed 10th July .
It was ok with me.
Then they showed delevery address incorrect.
Next day I was unable to call bluedart as it was holiday.
Next day I called them at noon they promised they will deliver that...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Arnab Krishnatrya
Jul 12, 2021
Report
Copy

Order is not dispatched and shipped

Address: Biswanth Chariali, Assam
Website: mivi.in

I have ordered mivi collar flash on 9th July, 2021, they have told that after 24 hours your item will be dispatched but today is 12th July, 2021 and till now i haven't get any other messages or tracking details. So i request to kindly loom after my matter....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy