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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024

Complaints 525

Resolved

67

Unresolved

458

So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝

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Muthoot campany made me as Co-Applicant without my conscience and made my CIBIL Score fall down.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Muthoot upi payments

Removal of overdues from cibil and other credit score

Please remove late payments from cibil report reported wrongly for 0577-mul00016332 & 0577-mul00016335

Most useful reviews

no objection certificate

regarding my experience certificate issuance and diwali bonus contact my 9915721782

Relieving letter not received from muthoot finance company.

Relieving letter and ff

About change registered mobile number 9592933456 to 9728128154

Featured stories

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Unauthorized gold loan charges

Muthoot reviews & complaints page 7

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Address: Assistant professor, KLE INSTITUTE OF TECHNOLOGY, Opposite to airport, gokul, hubli

1. Chayadevi R has availed the personal loan from Muthoot finance of Rs 2, 02, 948 on 29 oct 2018 with Loan Number PLBLR000516.
2. EMI's of Rs 7439 are paid regularly.
3. I heard from executive that advance EMI can be paid through portal https://plonline.muthootfinance.com/HTML/pl_quickpay.html#
4. I paid an advance amount of Rs 1439 through the portal.
5. The remaining amount of Rs 6000 has to be deducted from...

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Address: Krishnarajapet taluk Mandya district

I have business loan in muthoot fincorp. I don't know what company guides to its employees about customer handling. Due to covid19 world facing financial crises but the employees asking me about loan repayment like i am printing money. They don't have common sense that, how to convince a customer and give hope from muthoot fincorp side that actually get help. They just keep on calling to customer and demanding for their loan amount. We are...

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Address: Police line , bundi (323001)

Madam,

Our family was trapped out of city during lockdown so we unable to reach our home branch to pay interest until transportation was not started (1 june).
Now when we reached we found almost double interest of actual interest.
Manager also refused to any negotiation. We are farmer and only my father is earning only in home, so we are unable yo pay the double interest of lockdown period. Kindly waive it off.br...

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Address: TRI NAGAR DELHI 110035

Website: www.muthootfincorp.com

I had taken bike loan and paid all my balance amount. It's been 1year that i settled and paid the amount, as of now am still waiting to get my noc letter along with. I visit to your office many times but everytime i hear that i should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon. Details: delhi [protected] email [protected]@gmail.com...

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In lockdown period more intrest taken. I ve taken gold loan from madhapur branch f8811 & himayatnagar f17344 after relaxation iwent to pay the intrest, madhapur branch taken normal intrest but himayatnagar branch (Your first branch) taken more intrest than madhapur. I am paying regularly but at lockdown period i couldn't. Please look into this matter and returned me the excess money taken from me. Thank you sir....

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Address: Bhagat singh alwar

I am a regular customer o[censored] around 6 years
I live in a village which is around 50 km far from muthoot branch alwar. I don't use online method of banking. I have no personal vehicle to go there. There are many case's of corona so curfew is there
No transportation so its impossible to me to go to branch to submit interest.
Plz consider me.
I can't pay extra penalty.
Plz deduct extra amount

Send...

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Address: 9372/35 Gali malkhan Singh Kishan ganj delhi6

Hello sir my loan no is 19198339
Ishteyaq Ahmad khan
3 month EMI stop for lockdown but your bank not stop EMI I have paid 2 EMI but last may emi insufficient fund
I don't paid bounce charges 552
I have paid may EMI 11 may 2020...

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Address: H.NO.V-157, GANDHI COLONY, NEAR SECTOR-21B, NIT FARIDABAD

I have taken the gold loan from muthoot finance on 27.12.2019 of a sum of rs.5, 50, 000/- as the loan interest was decided on 1% interest. I paid the same interest timely for the next two months but the interest of the next third month was not paid on time due to the error showing on the app (Performing server maintenance) and i was gone to the branch for query and cash payment but due to the lockdown the branch of muthoot finance (Sector-21c,...

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Sir myself is basu dev house no. Satnam wali gali opp. Truck union street no 03 ward no 11 ajit nagar malout s. O muktsar punjab -152107 i have took a gold loan on 05/12/2019 from your branch malout (Pu) (01777) crm code [protected], but unfortunately i left malout in extremely emergency condition to my home delhi, my loan i'd is [protected] sir help me i want to pay the loan amount online because of i am not physically present in...

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Address: Sonarpu, WB

We, satiprasad bera and gitarani bera, having three loan a/c (Mol-1784, 1785, 1655), since 2010, continuing the finacial relationship according to your rules and regulations in this regar. From 3-rd apri, 2020, we are trying to contact though helpline & branch landline to know the next interest payment proces, we also tried though online but did not get succes.in this way we get massages about all the branches are remain close. So due to...

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I have also suffered these type of situation brother. The finance institute has poor h. R and settlement policy.. They have given me less settlement money after 1year of my resignation and deprived me from my 5000rupees t. A bill. H. R of siliguri region unable to help me to give my rights as i was apply it through online as directed by the company policy.
Very poor management systems are there. Very poor stuff policy.....

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Address: Ranchi, jharkhand

I want to say that there is a big issue with muthoot online payment service end, its about 3rd time when i had paid completely and it was showing payment failed in fact was already paid. I kindly requesting you to there is so many people using online payment from home because of suitability and many people they do not much more about the online payment service if it's showing that kind of issue then its not a good service from your end. Please...

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Address: C-104, badli extn. Village Badli, Delhi- 110042

I Sushila Yadav, I am facing problem to pay interest payment online. Your official app is not accepting my user ID. I am tired of calling your customer care and complaint number.
Sir/Mam I won't be able to pay extra interest. Kindly accept my complain as
No customer service is working.
Please help....

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Mob no - [protected]
Name -[protected]
Loan no - 3849/mhp/66
Upi transaction id -[protected]
Google tnx id - cicagkcrsmbmdw
To - [protected]@icici

On 16th april 2020, i was paying my gold loan interest of rs 5632 through the imuthoot upi but in the imuthoot app it showed that transaction has failed but in my google pay the amount has successfully paid to muthoot.
Then i have contacted...

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Address: Faridabad Haryana

Website: www.muthootfinance.com › ... Write to Us - Muthoot Finance

I'm Rahul Sharma, Gold loan account number 3577/MWS/2692. Registered mobile number [protected]. As per RBI guidelines I want to postponed my 3 months emi s . Nobody is responding in this matter.. kindly help me . Due to lockdown I don't have funds available so that I can pay emi right now. Pls help me ..Thank you

Regards
Rahul Sharma...

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Address: Virar west

Website: onlinemuthootfinance.com

Dear team,
Hello i had paid my emi on 8th april 2020 with interest 2903 and payment i done total of 4000rs.
Bt badluck transction was failed i recvd fr muthoot bt my money has been deducted fr my bank account so i tried calling all customer care no. Bt all not reachable so i mail on cc. Muthoot sime mail id also i get reply over tht and also they processd my refund it will reflct in my account in 7 days dey said okkk tht all...

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Address: Virar west

I had paid my emi of 4000 from muthoot app.
Amount has been deducted from my account bt i got error msg of transcation failed from muthoot sms msg.
Pls gve my refund ....

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Address: mutooth finance pvt ltd gold loans

Dear sir,
As i dr nivedita was doing online payment on the ryt time as my renewal date was 7th of march and it was one month now today iam in 99paise interest slab i dud not getting otp yesterday as i tried attemting whole day so i had to pay in the morning i was surprised to see tht the slab had changed for no reason i paix my regular interest of 12282 but my interest is showing overdue please change the slab asap to previous one...

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Address: Apollo hospital Secunderabad blood bank Secunderabad

Iam mrs nivedita has account of gold loan of account no : 111 branch code : 01273 of mhp type in hyderabad telangana state my due date is 7 th of every month so i tried to pay my interest of 12300 yesterday but could not get otp now today again i attempted i could get the otp and so i paid my regular interest of 12282 but to my surprise the interest column is still showing 10000rs balance i think the slab has changed pls reverse my slab to...

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Muthoot finance not send me any message or email for my loan interest amount or last date and today isee they charged me penalty about 440 rupees. So pls take some action on these due to in lockdown i have no to much money because my business is not running in lockdown and our honerable cm said please help people so relief all emi for two months. And in between they charged penalty so it's breaking cm order.

Please take some...

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