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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024

Complaints 525

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67

Unresolved

458

So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝

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Muthoot campany made me as Co-Applicant without my conscience and made my CIBIL Score fall down.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Muthoot upi payments

Removal of overdues from cibil and other credit score

Please remove late payments from cibil report reported wrongly for 0577-mul00016332 & 0577-mul00016335

Most useful reviews

no objection certificate

regarding my experience certificate issuance and diwali bonus contact my 9915721782

Relieving letter not received from muthoot finance company.

Relieving letter and ff

About change registered mobile number 9592933456 to 9728128154

Featured stories

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Unauthorized gold loan charges

Muthoot reviews & complaints page 2

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Dear Team,

This is really unethical and extremely shocking that I came to know my Gold loan MSL/014708 from Muthoot Santekatte Udupi, taken in Aug 2020 was auctioned in Nov 2021 and that I am getting to know about this last week.

It was Covid time and we were facing financial difficulties, however, I was in touch with the then manager Ms Vasanthi of Santhekatte branch, Udupi.

I very well remember...

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Address: Ongole Prakasam District Andhra Pradesh

I'm Thiragabathina Veeranjaneyulu I did a job as a Branch Development executive in Muthoot capital services ltd, my employee ID is MCSL108983 And the location is Andhra Pradesh Prakasam District Ongole, I resigned to my job on 2nd November 2022 and I did One month Notice period also, after that I submitted all my nodue certificates to HR department, It will be 90 days since I resigned to my job I didn't get my Releaving letter and full and...

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Address: Ongole,Prakasam District Andhra Pradesh

I'm Thiragabathina Veeranjaneyulu I did a job as a branch development executive in Muthoot capital services ltd and the location is Andhra Pradesh Prakasam District Ongole, my employee code is MCSL108983.
I resigned to my job on 2nd November 2022 and I did one month notice period also, I have submitted all no dues certificates to HR, It will be 90 days since I resigned but I didn't get my Releaving letter and full and final settlement...

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Address: Muthoot Finance, nr Johnson market, Bangalore City, Karnataka

I'M T NIROSH KUMAR, from Pithapuram, Kakinada Dt, Andhra Pradesh.

Without my knowledge in the year 2019, Muthoot Finance company BANGALORE Near Johnson Market made me as Co-Applicant for a Personal loan No. PLBLR001823.

Due to this my CIBIL SCORE WAS DAMAGED because of the Actual Loanee who didn't payed EMI's for 6 months continuously and I came to know this when I tried to apply for a Personal Loan and I couldn't...

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HI My Customer id-[protected].Yesterday 15/11/2022 my gold rate intrest was due.Im far from my loan branch i used to pay via imuthoot pay or website..since since evening muthoot app and website was undermaintennace till end of the day.morning when i checked branch they said penalty charges for the overdue which is not fair because of their issue.
please do the need ful i am attaching screenshot of server under maintenance wit time....

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I have a two wheeler loan in my name Loan ID :TWL0222KL[protected] I could not go to work due to unwellness. Two months' worth was pending. I had said that I can pay on the 15th of this month. But without hearing that, a staff of muthot capitel service came to my house before 7 am and spoke very badly to me and my mother. And threatened us like a goon. I am not interested in proceeding with this loan if your staff does not follow the rules...

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Hi Team,

I have closed the below mentioned 3 accounts but still open status in the CIBIL report.
Please send the closed reports information to the credit beurres.

F16553/F2795
F16931/F2795
F16916/F2795...

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I paid full amount to my gold loan account (0612/MBP/3) but they are not approving to withdraw my gold. Worst experience ever i faced. I have very urgent requirement of my gold....

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Address: Hyderabad

Hello Sir/Madam,

As i have two loan on muthooth so my vehicle go sezed by the collection executive for non payment of emi on the year of 2019 and till now i did not my NOC from muthooth and my is in my name till now so i need explanatory on this or else i will take legal proceedings on muthooth capital and i spoke Mr.Anoop regarding and his answers was very rude no one is helping me on this matter.

mention below...

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I am writing you this on behalf of my mother who had taken a Gold Loan from Muthoot Finance Corporation.

Recently, my mother went to Muthoot Navi Mumbai Koparkhairane, home branch where she wanted to pay the balance amount and close the account for the loan taken.

However, your staff of the branch asked her to do process of stamp paper worth Rs.1K, as she has misplaced the first paper provided while taking the...

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To
MUTHOOTNAN Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from MUTHOOTNAN in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount

MUTHOOTNAN...

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I had done partpayment of my gold loan through gpay but amount not credited into my gold loan account however it was deducted from my bank account. I checked with gpay they told transaction was successful hence kindly check with the merchant. I had attached my gpay transaction screenshot kindly check and credit the amount into my gold loan account else refund the amount....

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Address: Sonarpur kolkata

One of the collection agent namely Mr. Soumen mobile number is [protected]
He is doing regularly harrasment on my family and pressurised for collection.

This is to inform due lock down I have lost my job and for that reason I unable to pay my emi in time now a days I received a job and I am trying my level best to pay my emi per month gradually
And in this regarding I have Posted in another City form kolkata and...

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Address: R 25/2 sourabh vihar jaitpur badarpur

My account already closed but fake remarks showing on my cibil...

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Address: Dapodi Pune

I have taken gold from Muthoot finance and I want to close the loan …Due to my job timing I visit Muthoot Dapodi Pune branch at 5.00pm 2-3 times but but they keep close at 5pm….on websites closing time it shows 6.00pm but when ever I visit this branch at 5.00pm they say we are closed or system is down and staff here is very arrogant and full of attitude and ignoring.
Please contact me on [protected] for more details....

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Website: www.muthootfinance.com

Hello Team,

Muthoot finance has reported incorrect loans to my Cibil report, I have never avail any loan from Muthoot and still its showing that i have taken loans from Muthoot. Below are the loan numbers reported to my accounts.

2498MAL00001662, 2498MAL00001361, 2498MUL00002082, 2498MUL00001934, 2498MOL00000432.

Please remove these accounts from my Cibil report.

Regards,
Tarun...

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I Have All Statements I Never Paid Late Payment .But In Cibil Muthoot updated Latepayment By 9 Days And 276 Out Standing Balance . Loan Number :F14102/F1664 . Please Find The Attachment Of Statements.please do the needful....

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Address: Hatpada pada, Near Ghantasuni Temple

Dear Mam/sir

I Miss Sucharita Sarangi (MP[protected] was working as CSE in MFL Balangir branch (F4095) and has resigned from duty (since 2nd March 2022), serving my notice period as per process.

But My FNF settelement is pending yet.I was sent Email several times bt till date not a single response to me from HR, senior HR .

There fore I am requesting you kindly to settle my FNF & kindly...

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Address: Pune

UPI payments done through Googlepay. Amount debited but not credited to muthoot. When complaint to Googlepay they said transactions is successful but muthoot says no amount received amount debited 48000. Attached the upi transactions numbers. Both the transactions done on 29/08/2022. Through muthoot online payment system. So please take an action regarding these transactions and my refunds....

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Address: Salem location omalur mecheri mettur tamilnadu

All the location : Muthoot finance (Red colour - company kochi based)They speak very kind and do the process While taking low interest gold LOAN after few months they increase the interest no longer available for low rate like that and another big scam every month u need to pay or else the rate of interest will be double not even ONE day biggest scam of India what's RBI doing we don't know legal theft is happening here RBI must...

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