Submit a Complaint
Claimed

Muthoot Complaints & Reviews

muthoot.com
1
Updated: Jun 1, 2024
Complaints 525
Resolved
67
Unresolved
458
So far so good - The company responded to our notifications and is working on resolving complaints.
Complaints
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Loans
Muthoot

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Muthoot reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sivaids
Jun 12, 2021
Report
Copy

Gold loan/payment/bad service/mental abuse

My name is siva, have a gold loan in Muthoot. I visited branch to repay whole loan amount and collect my gold back. The employee were forced me to pay only cash. Since I have amount in bank, I could not. After some discussion asked me to pay via app then I paid. But my gold was not given and I was waiting for hours. Saying transaction is under process. How these customer against firms are operating with out any fear of legal obligations and...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Y.RAMESH BABU
from Delhi, Delhi
Jun 8, 2021
Resolved
Report
Copy
Resolved

Non refund of ncd amount after maturity

I got alloted 100 ncds of the company which was applied online thru sbicapsec in the year 2016 . They are now matured by 12th May 21. The company not yet refunded my investment. They are not responding to my mails and phone calls. My application No. 20340469

RAMESH BABU YADA...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
G
geetasethi
Mar 22, 2021
Resolved
Report
Copy
Resolved

Loan interest payment

Address: kirti nagar
Website: online.muthootfinance.com

I paid 449 on 20.03.2021 for my existing gold loan interest through mobile online site. The transaction was successful but not update in my existing loan account. The transaction was made by netbanking
Please solve my problem,
my loan no. 1123/MOL/846

my payment details mentioned below
View Transaction Details
Transaction Details
Reference ID:[protected]
Transaction Type:Shopping...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
PARVESH khatri
from Delhi, Delhi
Jan 18, 2021
Report
Copy

Bike

Address: Khandri bilding chand nagar kusa mumbra

I want to complaint about EMI
Of OVERDUE
I have pay all EMI
Then way OVERDUE
Solve this problem
Call me [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mari Mariyappan
Dec 23, 2020
Report
Copy

relieving order and experience certificate need

Address: Chennai
Website: [email protected]

I am Mariyappan.i am middle class family.i am worked muthoot finance ltd four years.this year corona issue i am going to native place.public transport issue i am not come my office.so my company remove of the company.but not give relieving order and experience certificate.so any another company not give a job.i want relieving order and experience certificate need must.kindly accept my request....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fahimullah
from Powai, Maharashtra
Dec 19, 2020
Report
Copy

Money transferred through net banking but to credited to muthoot finance

Address: CHENNAI AVADI, (00761)

Dear Sir /Madam,

I have transferred an amount of Rs.20004.72 on 3rd December 2020 from Punjab National Bank through net banking "Muthoot Finance" web techpay portal. Amount deducted from my bank but not credited to "Muthoot Finance" Avadi Branch AVADI (00761), here with enclosed my bank transaction details for your reference.

Kindly do the needful

Fahimullah...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipak231
Nov 20, 2020
Report
Copy

Noc request

Address: West bengal Nadia

I am two wheeler loan customer. My loan installment is completed in July 2020. Noc request submit online and query replay that noc despatched. But noc too long days ago not received from fincrop. Please help me that noc send to home address or nearest br. Office krishnagar, nadia as soon as possible. Thank you
Name DIPAK KUMAR GHOSH, Phone [protected], loan account no. 18066383 mail I'd [protected]@gmail.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rasika Bhogvekar
Nov 11, 2020
Report
Copy

Want to raise the complaint about recovery call agent (very unprofessional)

Address: Virar

I have 9 emi pending with muthoot finance i already paid 3 emi by last, i am suffering from family financial issue, already i told the recovery agent that i will pay 3 emi by next month. in my house only 1 person is working due covid my husband lost the job and i am the only 1 is working . give me some time to pay the remain amount and your recovery agent is harrasing my husband for remaining emi inform them dont call him (my husband number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paramjeet Mangat
Nov 5, 2020
Report
Copy

Pl help

Please help to change my gold loan scheme . i have changed it by mistake online to get top-up.
loan detail is attached herewith
paramjeet...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paramjeet Mangat
Nov 5, 2020
Report
Copy

Gold loan scheme change

Dear Team,
I have received the top-up facility on my existing gold loan today but by mistake i have selected wrong scheme which is highest scheme and now the interest rate is very high . please help to cancel the scheme and help to go back on previous scheme. i did contact the branch but i was suggested to pay interest charges and processing fee which is very high for a day. i have attached the document for consideration.
I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipak231
Oct 19, 2020
Report
Copy

NOC request for TWO WHEELER LOAN EMI COMPLETED

NAME : DIPAK KUMAR GHOSH
LOAN NO : 18066383EMI
Amount : Rs. 2, 100/-
ADDRESS : C/O - GANESH CHANDRA GHOSH
VILL - GOBINDAPUR (NEAR B.D.OFFICE)
P.O. - GOBINDAPUR, P.S. - HANSKHALI,
DIST - NADIA, PIN - 741505
MOBILE NO : [protected]
I request you that...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rasika Bhogvekar
Oct 13, 2020
Report
Copy

Want to raise the complaint about recovery call agent

Address: Virar East

My contact no.: [protected] / [protected]. due to covid, i am unable to paid my remaining emi, still this month i will paid the 3 emi but still the recovery agent ([protected]/[protected]) will call me and use very harsh languare, also send me whatsapp messages.

i will pay my remain remain amount but dont want any call from recovery agent...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mulia123
Oct 3, 2020
Report
Copy

Pending of 10000 rupees

Address: Dhenkanal. Odisha
Website: [email protected]

Hi I am chinmay Kumar mulia. Mobile number is [protected].i paid through phone pay on Dtd. 02.10.2020 at 12.30 pm 10000 rupees to muthoot fincorp Ltd gold loan interest but the transaction is pending till Now as 2 days pass. Link send by muthoot fincorp Ltd. Transaction is pending. Money deducted from my account but till pending...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh poudel
Sep 9, 2020
Report
Copy

Disciplinary action from the employee or manager

Hello Team,

It is really disappointing that I walk into for the service to the Chansandra Branch (Uttrahalli main Road) Bangalore.. The so called manager - Kashinath behaves rudely with the least level of respect and courtesy that could be shown to the customer. I don't understand why the hell I have to walk into the initial opened branch to transfer money via IME during the Covid situation.

I really want someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjeli Kachhap
Aug 26, 2020
Report
Copy

Muthoot app is not working

There is so many issue raise with muthoot application. Sometimes issue with login, payment issue, data not found issue. Please fix it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
[email protected]
Aug 10, 2020
Report
Copy

gold loan auction without prior communication

Address: Anna Nagar Chennai ( near Reliance Digital)

My gold was auctioned without any intimation to me and this is the biggest setback given to me.. I would be filing a court case against the anna nagar branch (Near reliance digital). The reasonable efforts were not made to establish any contact with me. There were no calls made to me, nor any email or any other way i was reached. This has been the most unfortunate and unprofessional experience. As an employee of tata consultancy services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.jayapal
Aug 1, 2020
Report
Copy

Release of jewels I have pledged with your company

Address: Muthoot finance, karamadai road,mettupalayam-641301, coimbatore district, Tamil nadu

Sir,
I have pledged jewels at mettupalayam branch Coimbatore district for Rs.45, 000/-
I have paid back the dues almost completely except Rs.73/-
I'm stranded in Assam due to Covid19. I do not know when I will return to mettupalayam.
Therefore I have contacted the branch manager to clear the loan and hand over the jewels to my wife as third party release.
Your branch manager has refused to comply my request.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Sonu
Jul 15, 2020
Report
Copy

Fraud transaction

Address: Gajularamaram branch, telangana -500055, Muthoot finance private limited

I paid 40000 to my loan in muthoot finance, the amount got debited from my account and it is not showing imuthoot app. I called the customer service and they told me to contact muthoot customer service. I contacted them and still now he issue is not resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Sonu
Jul 15, 2020
Report
Copy

Transaction fraud

Amount got debited from my account 40000 and it is not showing in imuthoot app. This is fraud transaction. My number -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunath Shekara
Jul 13, 2020
Report
Copy

I want change my mobile number

Address: Dubai. Abuhail metro

Sir i have to request you. Am form karnataka. Udupi district kundapura thaluk molahalli belagodu. I took loan form kundapura branch. But now am in dubai 4 month ago. I have to paid some online trsfr and i want check stuts and i want buy loan online so pls you can chnge my rigistration numbesr +[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bussan Auto Finance India [BAF]
2.7
(911)
Shriram City
1
(364)
Hinduja Leyland Finance
3.1
(1676)