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Muthoot Complaints & Reviews

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Updated: Jun 1, 2024

Complaints 525

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67

Unresolved

458

So far, so good. Muthoot is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Muthoot will keep up the work and continue to help more customers with their concerns even better 🤝

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Muthoot campany made me as Co-Applicant without my conscience and made my CIBIL Score fall down.

Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Muthoot upi payments

Removal of overdues from cibil and other credit score

Please remove late payments from cibil report reported wrongly for 0577-mul00016332 & 0577-mul00016335

Most useful reviews

no objection certificate

regarding my experience certificate issuance and diwali bonus contact my 9915721782

Relieving letter not received from muthoot finance company.

Relieving letter and ff

About change registered mobile number 9592933456 to 9728128154

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Gold Loan Payment done through gpay but amount not reflecting in Muthoot gold loan account

Unauthorized gold loan charges

Muthoot reviews & complaints page 5

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Today we claimed gold loan for what they they gave cash in bundles and some unbundled cash ... We are in rush to pay the cash in bank for some emergency so once we got the cash immediately we counted the unbundled cash and went to bank as we taught that the bundled cash is from bank and don't need to count were in muthoot they have counting machine which doesn't work which is very basic need in finance company and then from there we directly...

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Hi sir,

I worked as Junior Relationship Executive (EMPID : MF46702) in Muthoot Finance ( Penukonda Branch in A. P (2620))
joined on Nov 20, 2019 and worked till Dec 31, 2020. I worked in notice period also but i didn't get any experience letter from them. When I call HR he is not respond properly. I'm requesting you to provide my relieving letter/experience certificate/ any proof of acceptance of my relieving as soon...

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Address: Shop No.101/38, East Coast Rd, Near RTO Office, Netaji Nagar, Thiruvanmiyur, Chennai, Tamil Nadu 600041

Respected Sir/Madam:

This is in regards to the GOLD LOAN which I had availed from Muthoot in 2019. The complaints are as below:

1. Closing Gold Loan 1 and receiving fake jewelry -
I happened to take a gold loan in 2019 and I repaid the amount in 2020. The jewels were returned, and when I tried to sell these jewels on the same day(2020), it was confirmed by outside pawn brokers, that the jewels were fake.br...

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Address: B-102, West End Apartment, Chincholi Bunder Road, Malad West, 400064

Dear Sir/Madam,

I, Trupti Vasant Shelke, I had taken the Gold Loan before Corona Pandemic by keeping Gold Jewellery owned by my family at Muthut Finance Limited, 301, 3rd Floor, Business Classic, Chincholi Bunder Road, , (Near S.V Road) Behind H.P Petrol Pump, Malad West, , Mumbai, Maharashtra 400064 to come out of my financial troubles and to become better financially as a middle class family. I was paying due monthly interest...

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Muthoot is giving offers for NPA account. If customer close their account they give flat discount of 10% on interest part. So I tried to clear one loan account by transferring the amount as told by Muthoot staff. After receiving the payment Muthoot employee is saying that sorry you will not be able to get discount of 10%.

This is totally unethical and we need a solution for this....

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Address: Bangalore Johnson's Market

Dear Team my husband has take personal loan from Muthoot Finance and his pending to pay only 3emis... The person from Bangalore Johnson market branch Mr.Dinesh had spoke to me over phone in very inappropriate manner and without respect.. I feel the customers are not treated in respective way.. I want the team to take action against him as soon as possible.. if action is not taken .. I would highly not recommend Muthoot Finance to anyone......

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I have completed my installment at the time but I have not received my NOC from your branch. So, please provide me MY NOC from your branch as soon as possible. Thanks you....

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Address: palam colony New Delhi 110045

I am Minaxi Pandey having a gold loan with muthoot fincorp having loan number F65357 due covid i lost the job i am unable to pay interest from last sep 2020 bcz m jobless n m single mother suffering from very huge financial crisis n i am not in delhi m in my home town that time that is the reason m unable to renew in july 21 i got a call from customer care saying that you haven't pay the interest i agreed n saying that from next month aug...

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Address: Muthoot fincorp BP ANGADI

Iam not a customer of muthoot, iam a working staff of muthoot microfin in Bp angadi. In my experience of three years with the MFL BRANCH BP ANGADI was very bad comparing to other MFL branches.

BM of BP ANGADI MFL (MOLLY VARGHESE )make their own rules to delaying our work and process. All other BM's corporate with us smoothly. We supposed to work with company rules. Not with the rules created by someone else.

br...

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I have been trying to renew my loan from last 30 days, only problem with me is, I can't go to Bareilly to renew because I just recovered from corona and I was already on leave because of that so I can't take more to come to Bareilly, I have made no. Of calls, sent number of email but no response, I don't want my gold article to be auctioned, please help me renew my loan online or from any branch in delhi Ncr.
Customer ID:- [protected]br...

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Address: Mahabubnagar Branch, Telangana - 509001

Hi,

I have taken bike loan in muthoot finance. We have paid all EMI's in time and there was a due of 6000 which we cleared (final settlement) in the month of Feb 2021.

As per the discussion in the office they said I'll be getting my NOC in 3 months. After 3 months I reached the office to check the status but they are saying that the status is still pending.

I don't understand what kind of these...

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I have sent email and called muthoot Fincorp to update my DOE in EPF account. No one responsing my email and calls. Please help me to resolve this issue. Thank you...

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Address: RDC,Ghaziabad

Hey team,

My policy number 1666/MDL/1345, from last 2-3 months I have submitted my loan amount on time i.e on 2 nd of every month but this time I was not aware that I have to pay on 1 August.

I request you to please provide me Waver period i.e. 1 day relaxtion.

Waiting for positive reply...

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I paid money to imuthooth app for my gold loan account, money was debited but not credited to my account....

+1 photos

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Address: Delhi rohini sector 3 brance

Website: [email protected]

Dear sir Please help me my sister have gold loan in muthoot fincorp in delhi rohini sector 3 branch this branch auction her Gold she dint know how to write mail or complaint so sir behalf of her im writhing this mail she is in big trouble she taking gold loan 24/09/2020 and her gold loan number is - F53801, i would like to inform you that i had an accident and due to which caused several injured due to crisis i was not been able o have glance...

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Good morning sir I need to file about complaint for kulu center . Center Id : ML0491S02C0047 this center Ro name : Mathesh he collected money for each coustomer but he did not give bill .I will ask several time for bill but he did notgiven any bill and i also ask bill for manager of Thiruvaiyaru branch . Manager also did not take any action and he didn't give bill . Lot of problems come in center .RO collects money from coustomer .Manger...

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Address: Sec 22 Market, Gurgaon near rotary public school

Hi Team,

I have an issue with the interest charged when the payment got delayed by only 1 day. I would request to reverse the charges as soon as possible. Due to some financial reason I could not make the payment for 1 month and in 2nd month I was trying to make the payment but it was showing an error and that day crossed and I was not aware that due date is being counted on the basis of no. of days in the month and hence...

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Address: Narela, Delhi near SBI bank

Muthoot staff give wrong information every time & charge Extra amount on EMI. When we talk to staff all time give different statement & misbehave with me....

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I (Aparna Imran) am the customer of muthooth finance branch titagarh, I have take a gold loan of Rs 1 lakh 9 thousand my loan no 03316mul9320 firstly he at the time of loan he told me the 1 Rs rate of intrest and he told mein Rs 1373 intrest you have to pay every month after that I have just asked him to increase 30 thousand amount that is total 1 lakh 38 thousand instead of 1 lakh 9 thousand he have done but without and rate of intrest information...

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Website: Muthoot group.com

I was allotted 100 ncds of rs 1000 each of muthoot finance in the year 2016 through sbicapsec online. The ncds are matured and due for refund on 12 thmay 2021. But sofar I did not get the amount. I wrote several mails to the company. Also tried to contact over phone. But they are not responding.
Allotment advice number [protected]
Application number 20340469...

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