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Myntra.com Complaints & Reviews

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Last updated Sep 19, 2024
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Myntra.com reviews & complaints page 174

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A
Anand1275
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Declined to initiate refund

I ordered Mango blazer on 13th Nov and received it on 19 th Nov . As soon as i opened it, i saw that it was of wrong size and very very bad quality and even didnt had a blazer bag-type, it clearly looked it was a fake product i requested return in just after 10 mins of delivery. i requested return and the package was picked up on 21 st nov and the packaged reached its destination on 26th and on 27 th they updated as return rejected. i asked...
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V
Vijayagrawal
from Powai, Maharashtra
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Product was returned but refund is not received.

Address:Surat

I have ordered 2 Ben stocks kurtas and foud kurta quality was not good. I have received order on 22nd Nov 2020 and return the same in 23rd Nov 2020. When I call them to refund the amount, they told that your bank details were not provided. I provided my Bank details but after providing bank details, they have refunded just 1 kurta amount and 1 refund is left. Now they are not refunding the 2nd amount....
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Order no.[protected]-7262901
Ordered almost Rs. 5000/- worth of product from Myntra. Received 1 defective product worth Rs 699/- and placed a return request.

Myntra Customer Service team is no help at all.

At first retrun courier denied the pickup, claiming for defective products you need to raise a complaint through Myntra app.
When I raised the complaint, Myntra did not ask for any defect...
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J
Jona sangma
from Powai, Maharashtra
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Returning a product damage received

Address:ADI SPORTS (INDIA) PVT LTD . khasra no 985,ground floor,bhora kalan,Near botil oil company,main bhora kalan,Bilaspur Road,Gurugram,Haryana-122413
Website:Myntra

I have ordered an Adidas Men Solid Andorian outdoor trekking shoes. The product I received was burned infront and the brand tag was not available .And I tried to return but now the delivery man is not accepting it without tag....
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M
madhu_zwinks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for money deducted but order not placed

Hi
I ordered a product worth Rs. 1859 On Myntra dated 04/11/20
The money was deducted from my account but no order was placed. Its been more than a month but I have not received my refund till now. There is no response from the Myntra executives as well. This is highly unprofessional behaviour.
Please get my refund immediately whose transaction id is attached below

Name Satwik Kumar Lohani
Ph No....
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N
Nidhi Dohare
from Powai, Maharashtra
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Dressberry grey and silver toned sneakers

Address:Advance rubber technologies plot no50 sector 5 manesar gurgaon

I buy this product through COD, when I return this product from some reasons, and fill my bank account details (hdfc) but refund initiated (ICICI Bank account) other person, I didn't get my refund to till date, this is a big mistake from Myntra side, always I m getting my refund in hdfc bank account bt first time I face this issue from Myntra...
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Website:Myntra.com

I order a jacket from myntra and I recieved a wrap dress. I requested a return and my order was picked up and returned to me saying it is the wrong product. The second time the delivery boy didn't even pick up my order saying it doesn't match the picture. How the hell would it match the picture if it is the wrong order!? I have contacted customer service 3-4 times now and the same process keeps repeating. I don't have my refund and I don't...
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A
Ashishsangra
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Refund not credited even after pickup

After receiving various orders from Myntra, three of the delivered products were requested for return pickup. The pickup was first declined by Ekart and on requesting pickup again, the products were finally picked up on November 14, 2020. The refund of two of the picked up items was processed on the same date. But to my surprise the refund of one of the items with order id #1156374 [protected] was not initiated. After checking the same,...
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C
chams
from Kolkata, West Bengal
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Return on hold for discolored item sent to me

I placed a return request for an item which i bought for 4999 and really does not justify the price. Now, the pickup guy says its used and dirty. Its a white clothing, and had a bit of discoloration already when i received. Its not at all dirty or used. If the discoloration is the fault of manufacturer, then why am i to blame for it? May be the product was with the seller in warehouse for years and got sold only recently, how am i to know...
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W
Wingait Inn
from Powai, Maharashtra
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Fake product delivered by Myntra

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, Shoes & Accessories

The issue that I have experienced was: Fake product was delivered

It occurred on: 3/12/2020

Replace or refund

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours...
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S
swagata1991
from Powai, Maharashtra
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Refund issue.

Hello i ordered a U. S. Polo leather jacket from myntra, order id is 115870746354479531901. I received a torned, damaged and used product by Seller named supercom net. I requested for return on same day but myntra put it on hold. This is not right. I need my money back....
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I received my shirt and initiated return within one hour due to wrong fit. I only tried it once and left the tags intact. But my refund was refused due to item number mismatch. I talked to customer care twice but they haven't provided any additional details. I asked for call back from supervisor but received no further call. I came to know this happened to a couple of people I know and they were refused inspite of giving all the proofs....
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T
Tanaya Upadhyay
from Powai, Maharashtra
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Received wrong product scam

Myntra running a scam by sending wrong product and then refuse return because the product doesn't match the ordered one. Even after calling myntra multiple times there is no response and solution....
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R
Ramawatar KUMAWAT
from Powai, Maharashtra
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Men Tan brown laser cut shoes style sandals

Address:COMMAND HOSPITAL AIRFROCE, BENGALORE
Website:Mynta

This item is return by me on 15 Nov as a I received, don't use my me. Bt refund didn't receive till on 06/12/2020.so plzz return my refund money in my account, either I compliant about this of higher level. About this I already compliant 2-3 time. So return my refund....
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K
Karthik 1203
from Powai, Maharashtra
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Return request failed

I received my order and on the same day initiated a return request because the size was too small. The courier guy not called/came to pick up the package

Return date nov-15...
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I have ordered a product with order id 115484043448989863201 and I wasn't able to recieve it so it was returned to origin. The refund of 490 rs was initiated on 26 th October 2020 and its around 2 months and not yet received refund. Myntra has given a bank reference no and through that I have contacted the bank and they are not able to track the transaction through reference number....
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When I received the product the price tag was cut off. I returned the product on same day. Customer service is not helping. They are refusing for refund...
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Address:Dehradun

Money not credited to my account i also talked to bank authorities.. the dispute is at your end.. fraud is done... i dont receive any transaction kindly check.....
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D
Deblina13
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Theft committed

I issued a return of a product sent to me which did not match with the product picture on the Myntra app. Shadow fax picked the Product on 30th Nov between 11am to 12noon. The shadow fax agent said since it's a mismatch of Product he has to show to his head authority hence once he reaches back to his office he will update. Later I got a call from shadow kolkata saying that I must choose another option such as ''quality issue'' over ''wrong...
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The refund amount committed in message was Rs.1349.00 But Rs. 1224.36 was actually deposited in bank
Myntra then changed the order amount from Rs.1349 to Rs.1224.36 ( unaware that I have received the msg for full amount refund) in mobile app.

1. Find the attachment for order details
2. Find the attachment of amount screen shot as committed in msg
3. Find the attachment of the actual amount deposited in...
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