Myntra.com Complaints & Reviews

I order a black kurta but they delivered me a nehru jacket....

I have ordered a product on 2nd October 2020 from your website. I just tried the size once and as it was not fit to me I have raise a return for the same. The product has been rejected by the quality checking team on 10th October 2020 and reshipped to me. The issue of rejection mentioned by them was that the product was used which was disappointingly unprofessional behaviour as it was only tried once which is allowed. As the product was rejected...

I ordered a Saree from Myntra. The item had a brand and price tag on the plastic covering bag but not directly on the saree. Now when returning the item, the return wasnt accepted stating that the saree isnt having a price tag. This is sheer cheeting...

I have order 10+ items during big billion days sale from myntra on 16-21 oct, 2020 and the delivery was expected on 26 Nov. The order has reached the nearest warehouse itself, Delivery has delivered four items rest item was expected to deliver in coming days. On 23rd Nov, midnight, i have received a message, that due to some internal issues the order was cancelled. When i called the customer care, they told that the product was lost. They...

I have raised a complaint on Myntra app for receiving a wrong product (a black half men's jacket of G-Star brand instead of a women's red coat of Mango brand) on 6th Oct 2020. The amount is more than INR 5000. I placed the return request on the same same day I received the product. However, the pickup got rejected saying "failed in quality check". I have been in touch with the customer care and they keep declining the return request and reopening...

I placed an order of 4 items(prepaid) on 16.10.2020. 3 item i have received out of which 2 are wrong items. I raised a return request but the pickup executive was not willing to accept the return due to mismatch with ordered item. I called myntra customer care and they told once the pickup executive will update the return request they will look forward in this issue. But i have doubt will i get my refund or the order that i had placed. The...

I bought Nike Shoes from their site on 18 Sep, 2020.The product already had a yellow spot on it. I wanted the return the product but when their pickup agent came, he told me that the product was stained and that I need a "self-approval" from their customer support before returning the product. And then he put the return request on hold and status of the product was updated as "Stained". Now, they are not responding to my queries properly....

I was making a payment from the myntra app itself on june 26, October 22 2020 and I was making the payment through net-banking of rs 816 and 854 respectively. At first I made a payment on June with Phonepe UPI in which myntra customer service was asking saying that they haven't recieved any money and same was for the phonepe service and then on October 23 I made a payment from SBI net banking the money was debited but no order was placed...

Hello Sir/Madam,
My order Id is #1155309 [protected]. Estimated delivery date is 1st nov but I need to attend a marriage on 28th oct 2020 so can you please get the order delivered before 27th it’s a personal request as it’s an emergency as I have to wear this dress for marriage .It would be a great help from your side please I am ready to pay extra delivery charges if required ....

Good afternoon Sir/Madam,

My name is Md Faizan I have ordered police watch on myntra.com as I received the product with bad packaging and I think somebody already returned that product same product they have re-issued to me. When I have returned the product the delivery boy seen the watch and took away with him by accepting the product now myntra is saying the quality check is failed and kept my amount on hold ₹6371. Please...

It's showing 23rd of October but I didn't get my package and before some days I called your customer care number but they said that I'll get my package by 23rd.It was very urgent to get my dress because it was for Durga puja occasion, I am very hopeless for my order, This is not expectable from your side.I will never purchase from your site....

Dear Sir,
my Tracking no: [protected]
I have a complaint about my parcel which is your office in my area, which does not work properly in it and fights with customer on going to office, and abuses you, and your company's credit Spoil it. All of which
unsatisfied the customer. You are requested to give your service to some other person in my area, otherwise your department can be deducted....

For Refunded product, selected amount to credit to Myntra Credit instead of amount refund to bank, but that amount got expired and not returned to my bank account......

I ordered a denim skirt but I did not like the product so I returned it now they are saying that product is damaged. I have not noticed any damage that time don’t know why they are calling it damaged. Either I missed to notice the damage when I received or delivery person has damaged it later after return. They say there is huge sale then they grab money like this by delivering damaged product....

MYNTRA NO.1 FRAUD COMPANY. PETHETIC CUSTOMER SERVICE.

I just wonder why do Myntra still exist after receiving so many Fraud related complaints. Myntra should be ashamed to be having SUCH BAD CUSTOMER SERVICE.

1) FRAUD with one of my order, i ordered Maybelline New York The Nudes Eyeshadow Palette - Blush 9g" with order # 115344931182719143401. As soon as i received the order i notice the PRODUCT IS MANUFACTURED...

I had ordered a jacket from myntra and received a wrong product. I have received a pair of jeans instead of the jacket. Now the mail and contact services are unavailable. The man who had come to pick the exchange says he needs a pre approval from the company....

Myntra delivered me a Micheal Kors watch which costs freaking 10, 000 INR! and it was literally empty. They say that product was checked beforehand, but the packing was so intact that I highly suspect that this fraud was done from somewhat beginning of product delivery cycle.
That makes me wonder what the hell goes back there during checking when they ship it. Such a pathetic customer service. They're extremely hard to reach out to....

Had received a bad quality Women white solid attetude tee under order id 1148227 [protected] and had returned the same. Myntra informed that the quality check is under review. However, later they rejected the return request, kept the product with themselves and didnt refund my money....

Hello
I had made an order of Order ID # 1155135 [protected]. I received the order on Oct21, The product is unused and unwashed, Its in the same condition as received. Still Myntra Logistics is not taking back the order because of small size. It had happened twice with me for the same kind of product . This kind of behaviour is taking the customer interest back, if these actions are happening . Providing a product in a condition...

So I ordered superdry flip flops from myntra and ended up receiving a pair of jeans? what the hell is this? on top of that i’m not able to get in contact with the customer care executives because apparently they’re too busy. not expected from a brand like myntra. very disappointed with their service. never ordering from here again....