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Myntra.com Complaints & Reviews

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Last updated Sep 19, 2024
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Myntra.com reviews & complaints page 188

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M
Mary Kharpuh
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Return and quality of the product

Very disappointed by the service provided by you. despite of the stating the fact that the product which i had returned wasnt mishandled by me and also i couldnt have worn it as it was much larger, the product was reshipped to me and no refund was made. The brand tag was not there even when i had received it...
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I had ordered one Veranga kurta set from Myntra.com on October 17, 2020.

I neither got any call from agent nor received the product; just a text message that it's delivered on October 23, 2020.
I wrote multiple complaints to Myntra, I tried to reach out agent as well, but all in vain. Myntra customer care persons are giving me vague replies.

I seriously regretting paying online beforehand, had it cash...
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Hi,

My orders are getting delayed.
There was NO delivery attempt done, I didn't receive any call from delivery person.
But they updated wrong delivery status as"Delivery failed "...
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N
Niharika Dhoulakhandi
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Philips Trimmer - 8 in 1

Incorrect/Fake product received

I had ordered a Philips Trimmer for approx 3000 rupees from Myntra.
On delivery the Philips trimmer and it’s accessories were missing but a trimmer from some local brand was delivered inside the Philips box.

Even after lodging 5-6 complaints for the same and sharing an unboxing video of the product, Myntra claims that it had dispatched the product in a sealed and pristine...
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I ordered 2 products from myntra.com and i paid online for them,
1. House of Pataudi Men Black Straight Fit Solid Churidar.
2. Nike Unisex Navy Blue HAYWARD 2.0 Brand Logo Backpack.

Now both the products were not delivered but their status is showing delivered. However one wrong product that is T-shirt of some poor brand were delivered.

I am complaining myntra about the issue but they are hiding...
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V
Vijayalakshmi V Uppar
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Order not visible

My order list is not visible in the Myntra app, as well as customer support isn't working (there's Nothing in it)..so kindly fix the issues soon as possible.....
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F
ff gamer
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Order delivery required

Address:NAHARKATIA GETHUPATHER VILLAGE P.O DIHING KINER DIST DIBRUGARH ASSAM

I have placed a order on 21oct but till now my order is not shipped please deliver my order before delivery date
Order No#1155135 [protected]...
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A
Aqib Hamid
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Return/Refund

I have ordered a Hang up Blazer which doesn’t fits me and the quality of product was worse also the I had placed a return request from my myntra account and my product is not picked up till date and before two days I got a message from Myntra that my return request has been declined without any reason..I called about 5 times on Myntra costumer care but every time they told me to wait for next 24 hours but still my issue was not solved till...
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Products not delivered to me physically even though it is showing delivered in the Myntra application.
The delivery agent didn’t even contact before delivery.
I contacted the customer support who did nothing to resolve the issue.
Even spoke to the supervisor who was of no use and stated nothing can done and that the update has been provided...
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I ordered a *****brand kids tshirt but received a ladies kurti. After talking to myntra executive, I sent the barcode mentioned on the myntra bag along with the image of kurti. I didn’t have anymore information. The product did not have any price tag or any kind of tag. Now they are telling me that they have investigated and found everything right from their side.Its been 10years with myntra. They dont even check and consider your previous...
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I ordered two jackets from myntra and total order value was 3058 INR but as I received my order bag .when i open the bag that had only one jacket and the one item is missing in my order .I compalin about this to the myntra support staff but they gave me no solution about this and declined my claim .I want my refund for that item or give me the missing item from that bag that delivered to me.i m having the pics of thr bag I received...
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I had ordered a dress from Myntra, the dress was delivered to me in damaged condition without the price tags. Myntra is now refusing to collect the dress and refund the amount....
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R
ridhima goenka
from Kolkata, West Bengal
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Rejecting returns constantly

Please stop scamming customers of their money. Just for the past month i have ordered at least 15-20 products from you guys. And when I try to return JUST 2 products that YOU SENT DAMAGED, the return KEEPS GETTING DENIED.

I placed the return request THE SAME DAY i received the products and yet the company says that they FAILED QUALITY CHECK.

I wouldn’t have to return it if the company had NOT SEND DAMGED PRODUCTS...
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We have been a customer of Myntra since many year, unlikely this is one of the incident where we had ordered Amazefit GTR ( Black) watch using the Myntra App. Product was delivered on 26th Oct, however the box was empty.
Upper cover of the package was intact, whereas the inside box was torn ( sideways).
We raised a complaint immediately, for which the date to get this query resolved was marked as 29th Oct-20, however the query...
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N
Nirbhay Narayan singh
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Jockey Sports bra

Original product was lose so I returned it but they rejected it by saying that it failed our quality checked but it was not even properly with tags and everything. And they reshipped a wrong product to me it's all happening because of their pickup boy on mix matched my returns didn't fact the return product properly that's why I am facing the problem and I am complaining about the fraud and they are not registry my complain they are kept...
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Website:Myntra.com

I received a product ( indus top) from myntra. It did not match the image color where image had pink and order delivered was magenta and I had to return the product as it did not match the lehnga. After returning the product, I got the message that quality check failed, as it jas smell of perfume. When the check of color failed for me and I did not try, what would I do with the perfume. Stop this return hassle and refund the money.
This...
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My Login suddenly got blocked last week and i am not getting a satisfactory response except that i have vioalated the fair usage policy. I have requested for a reason and the clause that i have violated as i dont have any clue on this subject and i have shopped as i have been doing till now. My efforts to reach the customer care is going no where as they are sending me the same text again and again. I just wanted to understand why my account...
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Hi
I have returned this product but haven't got a refund for this product "Under Armour- Women Blue Solid Whisperlight Tie Back Tank Top"
Order ID# 1148855 [protected]
The product amount is Rs 2799
I am having a very bad experience since the day I returned my product to the delivery guy.
Since Myntra has a paper-less policy so I wasn't provided with any receipt for the returned product. Apart from that,...
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M
Mainaksarkar
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Return on hold / saying used product

I had ordered one Nike shoe which i returned due to very poor quality and size issue. I got a message that due to retern of the used product the refund is on hold. I have returned the product the next day only and also the Pickup guy didn't mention any issue so how could they refuse now. So in this i raised a complaint that i had returned the product as it is And I also have proof. Myntra can't show me the proof that they had dispatched the...
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T
tinamatz
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return not done for incorrect product / bad customer service

Order placed and received on 15th Oct . Received wrong product ( incorrect colour ). Set up return for the same as didn't have time for exchange . impossible to get in touch with customer care .
raised online complaint through app . disgusting service even there . the complaint was ' CLOSED' stating 'RESOLVED', saying the return product is not same as ordered (quality check failed ) .
i mean what the hell, you are talking...
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