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Myntra.com Complaints & Reviews

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Updated: Nov 27, 2024
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Myntra.com reviews & complaints page 332

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S
Santosh don
from Dibrugarh, Assam
Jan 28, 2019
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I am complaining about my refund amount, that is not done yet.

E com exp has taken my refund product on 19th Jan, whose E-way bill no.[protected], and order no.[protected], and when I call to help me, they only hold me for 5 minutes and say "it will take some more days", but no any output will come yet.Even I call two times to the help centre but they doesn't resolve the problem.one important thing is that their help centre call no. is chargeable, at a time Rs 10-15 balance of mobile will be deducted.I...
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Nikhil1967
from Indore, Madhya Pradesh
Jan 28, 2019
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account locked without reason

Address: Indore, Madhya Pradesh, 452018

I am having mantra account since more than 2 years and on 4th of jan i placed order for 7-8 shoes pair and which was received by me on 15-16th jan, after received of order found that some of shoes was not fit to me and then i was trying to open my account for exchange and return and i found that my account has been locked then i have called to customer care & they were inform me that concern person will call you in 24 hrs but no one has called...
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Mobassir Husain
from Bhubaneshwar, Odisha
Jan 28, 2019
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arrow shoes (men brown perforation regular derby)

I have ordered the shoes on 22jan and it was to be delivered on 28jan 2019. I have been updated about my product till 23 january after that no updates. I have paid the amount of shoes by online transaction (Airtel money). Shoe cost me 2241. My courier name myntra logistics and tracking number mlo[protected]. My name is mobassir husain.
I have not been delivered about my product till now so please help me...
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S
S_Sri
from Hyderabad, Telangana
Jan 27, 2019
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products not delivered before delivery date

Address: 522501

I ordered 3 items on 5th jan but only one item was delivered on jan 12th. The expected delivered is on 15th jan but i haven't received my delivery yet. I contacted the customer care 4 days ago and they told it will take 72hrs. Still my order was not delivered. My payment mode is through online. Please make the delivery as soon as possible. The delivery is late by 12 days now. The customer care number is also not working properly....
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S
Seema Hardik Nimavat
from Surat, Gujarat
Jan 27, 2019
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received a wrong product1

Address: Vadodara, Gujarat, 390001

Hi

I have ordered puma t-shirt and i have received a wrong product of jack and jones.

I tried four times to return it. When the pick person comes, he asks for puma tshrt to return. Every time i say i have received a wrong product of jack and jones. I have ordered puma, how can i give u puma tshrt, so they reject the acceptance of jack and jones..
I am sending u pictures of what i have ordered and what...
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Gmsk
from Vijayawada, Andhra Pradesh
Jan 27, 2019
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products related

I have ordered 3 products on myntra online 26th republic sales during 60% offer of jan 19th 2019
25th has delivered date

Still now i have not received product
Ihave given complaint they telling sry mistake happen we are unable to deliver the product order number[protected]-8496803

Now they telling pay full mrp price offers not applicable...
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S
SandeepMPandey
from Delhi, Delhi
Jan 26, 2019
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exchange order picked up but no other item was provided

I ordered a kurti on 14th december then returned it which was picked up on 27th december but i was not updated about the pickup and refund... So i complained and then i got the refund on 4th january (Proof of statement attached)..!! But again the same was not updated nor the order was closed..!! Now in between i ordered the same kurti in sale at a very low price which i requested for exchange of size. This exchange was sheduled to happen...
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C
chinmaya bag
from Burla, Odisha
Jan 26, 2019
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myntra poor service

Address: Khordha, Odisha, 751015

Order no[protected]-3912701
I placed on 20 jan 2019. It had to reached 23rd jan. But some reason... I couldn't receive my parcel... But next day.. When i called... Delivery boy.. He told that... He can't provide my parcel.. Pls contact. Customer care. When i contact customer care he told that..in 72 hours u will receive ur parcel. But when saw my order details... It shows that. "return to origin".
Hello.. Sir i m not ur...
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A
Aashi@
from Mundi, Madhya Pradesh
Jan 26, 2019
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regarding money refund

I bought some product from myntra online shopping store on 22nd of december and money was withdrawn from my account but then i cancelled it due to some personal reasons but money was not refunded back. Then i called myntra customer care, it is telling that your money is with bank and bank is telling money is with myntra. And now both are just wasting my time demanding time for investigation from more than one month....
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Pushkar Agnihotri
from Noida, Uttar Pradesh
Jan 26, 2019
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jockey trunk/ fraud

Website: www.myntra.com

I bought a set of 5 trunks from myntra. At first, i faced issues in delivery. Their delivery assistant postponed the delivery twice mentioning that i'm not picking the call though i never received a call from him or anyone. But finally, the product was delivered to me and i was sad that it did. The package included just one trunk. I didn't even open the package and made a call to myntra support. It took 3 days to connect with them and tell...
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sukshma subbaiah
from Bengaluru, Karnataka
Jan 26, 2019
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order on a digital watch

Address: 560094

I had placed an order for a watch 2 weeks back.. Mit was stated to be delivered on 26 of jan i made a full payment as well... I did not receive any updates on that... Also, my order did not reach on time... When i called the agent she did nt even know why... N i had to cancel my order... And refund said 7-10 days... This is a very bad cx service fr a cx who shops frequently on ur website... Myntra feels like a scam n a big disappointment...
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S
shanut
from Dehra Dun, Uttarakhand
Jan 25, 2019
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I'm complaining about not getting my refund

Website: Myntra

I ordered 1 tokyo talkies women red solid maxi dress and 1 nayo red printed capri jumpsuit but the colth material of both the dreses was so cheap so i made return request on the same day but now it's been more than 1week n i hvn't got my refund so far. They r not even replying any f my emails and calls. Myntra is such a cheater company. I would never ever shop with them unless they will not provide my refund so plz refer my message to myntra...
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T
tejas610
from Delhi, Delhi
Jan 25, 2019
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didn't receive e-gift card which was ordered from myntra.com

Address: Vadodara, Gujarat, 390023
Website: www.myntra.com

I had order Myntra e-gift card on 24th December.
It was pre-paid payment and 2400 INR was debited and received by Myntra instanatly.
A valid gift card was to be received through email which should contain gift card number, PIN and expiry date.
But till date I have not received any such email from Myntra.
Ideally, Gift Card number should also be updated under "My Profile", on Myntra website. But that is also not...
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SIDDIQUI NABIULLAH
from Mumbai, Maharashtra
Jan 25, 2019
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regarding cashback complaint id-in19011722050433271808

Address: 400072
Website: Myntra shopping app

From past 15 days i am making daily call regarding my cashback that i didn't got in 90 days.. But i am getting the same reply by myntra CE that your ticket is open and will get resolved in next 24 hours..time means a lot to every people.. So i don't think call again and again for same issue is a good thing...

Myntra can you please explain the meaning of highly escalated..

I am IT professional according to me...
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singhkavita
from Kota, Rajasthan
Jan 25, 2019
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company ke side se hi mera order cancel kr diya gya

Address: Allahabad, Uttar Pradesh, 211002

Maine ek kurti libas ki order ki thi, mujhe mail aaya ki aaj mera order aayega but nahi mujhe koi phone aaya nahi koi mail and next day mera order cancel kr diya gya. Please meri problem ko solve kariye mujhe vo order chahiye. Ager mobile no. Ka issue hai to is no. Pr contact kare ([protected]).
Add.- women hostel near pnb bank road university of allahabad, allhabad...
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Mukta Kandiyal
from Noida, Uttar Pradesh
Jan 25, 2019
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van heusen boots

Website: Myntra

I ordered a pair of Van Heusen boots from Myntra like a month back. And after wearing that just for two or three times, all its black coating over the heel area has faded, the leather layer is also ruining. I mean Myntra I ordered those boots only by going with the brand and expensive factor too. But, what i got in return. If this only would have happened, i would have gone for some cheap brand with way too low rates. Please resolve this....
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N
namratha asher
Jan 25, 2019
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refund transaction initiated but amount not received

Address: Bangalore, Karnataka, 560102

Myntra has initiated refund to my bank account but it is not credited to my account. I had follow up with the bank and they tell that transaction id id wrong and myntra customer support people on call do not provide any solution for this, they tell refund has been initiated and it is the bank whom we should contact. Amount is 563.88. Transaction id is 74766518285840500354001...
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O
ojhamit
from Delhi, Delhi
Jan 24, 2019
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refund not received in my bank account

Website: myntra.com

I bought a suit case from myntra order id[protected]-7370803 but they didn't deliver it and said lost in transit. They have not returned my money also. The bank reference number provided by them is invalid i checked that by bank.
Date of purchase is - 20/12/2018
They initiated refund (According to them on)-4/01/2019- but still i have not received the money.
My registered mail id on myntra is - [protected]@gmail.com...
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Rajatsachdeva01
from Noida, Uttar Pradesh
Jan 24, 2019
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3 months refund not given

Address: New Delhi, Delhi, 110087
Website: www.myntra.com

I returned an item to myntra, and i have refund pending of rs. 4578, its been 3 months that i am doing follow up with them and they haven't given me the refund.
As per them they have already given me the refund and have shared the reference id.

This is a fake reference id and have not received any credits in my account, i have also shared my statement with them but still they haven't given me the money.

This...
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Pratulya Jaiswal
from Bathinda, Punjab
Jan 24, 2019
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refund not got after complaint

Address: Lucknow, Uttar Pradesh, 226016
Website: www.myntra.com

I have ordered magzayara women black checked shirt style top order no.[protected]-5817401 which was placed on 27dec 2018. Its shows refund processed but haven't got till date.
I have ordered another top faballey women black solid shirt style longline top order no.[protected]-8939503 which was placed on 22dec 2018. It's shows return refund processed bt still haven't shown any progress it has been 4 days of my complain kindly...
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