Myntra.com Complaints & Reviews

@myntra ₹8872 nike shoes was fake delivered, fake received signature, sms says delivered. Why do your delivery agents do this? Where is my package? A huge lapse in the system. I do trust delivery agent’s call saying he will delivery before 9am tomorrow bec it is raining tonight, but why is he forced to make a fake delivery, & signature proof of delivery? Pls address this issue. 😏 myntra, i can complain everywhere, until you resolve this issue. Also i saw the pattern o[censored]nresolved issues of other customers in twitter beyond your “2 day timeframe”. I do not want to be one of them begging for their items to be delivered or money returned.

I recently wanted to order clothing from myntra.com. I usually place my order by prepaid method. Today i placed an order for 1, 611 from my mobikwik wallet. The money was debited from my wallet but the order was not placed. I contacted the myntra customer care and they said they did not receive any payment from me. They told me to wait for 48 hours. I need my money back. I have also attached the transaction details and number (Proof). Please help me out.

Registered mobile phone [protected].. I bought woodland boots.. I have been riding bike for 16 yrs.. First time i have a shoe which has a shredded sole in less than 60days... My complaint is too short???... What nonsense is this you want me write all punjabi slang (Galiya) then only myntra will listen to my complaint.. You better look into this complaint otherwise i have my lawyers who will take care of your supplier + woodland the manufacturer

Had ordered for the ecraftindia - handcrafted bird shaped wall clock, which was defective product. Placed a return request. There was no one who came to pick up the product. After waiting for 2-3 days contacted myntra. They informed me that this product has to be self shipped to the nearest myntra place and that details they mailed me after i inquired about it. That's not all.

Post that i went to courier guy to get the product shipped. The courier guy refused to take it saying it is clock which has glass and can be damaged, hence they cannot take it. Called up myntra again and informed them about the challenge. What a solution they provided, they said we cannot do much, you will have to self ship the product, try with another courier.

I kept cool and thought of trying again with another courier person. The response was the same. And they said none of the courier will accept this product for delivery, only blue dart might possibility and charge accordingly.

Oh again called up myntra and shared the concern with them. Spoke to their escalation manager twice. But all waste. These guys do not understand the issue in the first place, how can you expect a solution from them.

Inspite of i sharing the concern that the courier guys are not ready to accept and deliver the product, myntra lead provides solution saying we understand your problem and the solution is try again with another courier and they do not have any other option where they can arrange for the pick up.

In short it means you keep trying wasting your time to self ship the product and then at a point get frustrated and leave it.in that case the refund money would be lost and you will have to forgo it - reason you will get from myntra would be
1. You did not self ship the product - although you have highlighted the concern to them but myntra is not interested in understanding it.
2.in all this bargain time would have lapse and then your product return would not be applicable.

So in short win - win for myntra and loose - loose for the consumer.

You need to be really careful while choosing myntra products. They say return and refund is not a challenge, but your experience will say there is nothing but only challenge and challenge.

I ordered puma red ferrari shoes on 4th april and cancelled my order on 5th april. I was told that i'll receive my refund within 7-15 days. But it has been more than that. I contacted myntra and they said they have already initiated the refund with the bank.. When contacted with the bank they say that they have not received the money. Myntra gave me this reference number 74766519095913559851710. But seems like it is of no use. What do i do?

According to myntra, they have initiated my refund on 29 march, 2019 and the due date given by them is 8 april, 2019. but today is 16 april, 2019 and i havenot receibed my refund amount yet of ₹1460. Please check evrythng again and process my refund asap.they say that talk to your bank. i talked to my bank also many times but they are saying that we cant tell anything unless that anount gets credited in your account. there is no credit amount by myntra in your account.

I have been having this issue with mynthra at milit, diat khadakwasla, pune 411025. The delivery guys call me and tell me they don't have service in this area (Which is untrue because several deliveries are being made to the same pin code). They tell me to come to nanded city to collect my item. This is not feasible for me and is not acceptable when mythra provides home delivery. I have also checked with some my neighbours and they always receive the package when it is a cod. I have made my payment using my credit card.

This is highly unacceptable and very disappointing to not be able to receive my desired goods on time.

I had purchased a Myntra gift card worth INR 500 by redeeming my Myntra insider points. It's validity is till march 2020. When I tried to use it for my purchase, the message reflected was " gift card is deactivated". I am surprised at this and after several complaints raised to Myntra customer care team, they are not resolving it. Every time there request is for 48 hrs or 24 hrs or by the end of the day. But till date I have not received any solution for it.. pathetic customer service by myntra.

As a regular customer i have bought many underwear before but this time i bought an underwear from soul space in myntra. The size chart provided under this specific company is wrong and because of this i bought two underwear with one size extra.

I am only requesting for an exchange rather than a return. If i were responsible for this i wouldn't really file a complaint so please consider this.

The product is strictly...

The deliverey agent behaved so rude! He was so arrogant. He behaved so rude and was very impatient when i was telling him the delivery location. He was being mad at me for no reason. I was at the office and i told him i would give him some other number to call if he is not clear about the location. He was having the upper voice and was arguing with me. He was not even willing to listen to me. He wanted me to tell him the direction and he said he cant call the other number which i told i would give him. And finally when i said him to take back this order and that i dont need to recieve this order from such an arrogant delivery agent he reduced his voice and told me to give him the other number. The delivery agent called from this number: [protected]. (16/04/2019) i don't know what his name is. Is this the way your delivery agents treat customers? Really dissapointed!

I returned the products with order no.[protected]-3067603 on 2nd April, 2019 but still haven't received my refund of Rs 5191 yet.

There were two pairs of shoes(one white Adidas shoes + one black Adidas shoes) that I ordered but both of them were the wrong size.

I have followed up with the customer care team twice, but each time they ask me to put my grievance with the concerned bank. They sent me an email citing the bank reference no. with which I approached the bank branch but nothing useful came out of it.

I hope my complaint is resolved as soon as possible and I get my refund.

Arshi

Hi. I have ordered some 7 products from myntra from which they called it delivered without confirmation. When i talked with a customer support he said he send me a signature mail but i dint receive any mail. I didn't receive any of the products yet. Order numbers are[protected]-3268901,[protected]-1026201,[protected]-1499601,[protected]-78981...⇄ Please help.

I have ordered a headphone from myntra but i have received a used one and there is no option for return in the givee order section it is soo frustrating for me that such a big brand like myntra is disappointing their customers i have never ever faced something like this from mytra i was always being satisfied with it but after all this i just dont feel like to shop anymore from Myntra.My order no is[protected]-2844701.

I have an account on myntra.com which i have been using for years. A few days ago someone logged into my myntra account and placed order using myntra credits. Today when i was checking my account i got to know that someone used all of my myntra credit worth inr 3357.

The hacker logged into my account and then changed the registered no. For which i did not received any information. And later on the hacker placed 5 orders using myntra credits.

Fraudster name: devanshi
Address: royal garden, c/505, carter road 2, borivali east, mumbai-400066
Mobile no.: [protected]

I bought a saree from myntra on 4th april (Order no.[protected] 0557801) and requested a return. The saree did not have any price tag or bar code on it, the outer plastic cover had a supposed bar code. I did not bother to safely keep a plastic covering and misplaced it. Just on the basis of missing outside cover which had the bar code my claim has been declined. The cost of the saree was rs.3495/- and i want the refund. My product is also with them and still i do not have ant solution to it.

I have placed an order for woman boots but i received pair of boots for same leg (Right leg). When i have lodged request for the same they said they don't have that size. They lodged request for return the item from back-end itself but if they don't have the pair of boots then how can they add to the available items list. This is not my fault. Now i want this item with right pair. This is myntra team fault. They have to manage.

I had ordered a Nike tracksuit (Men) from Myntra which was priced at 2830 Rs. However upon delivery, I only received the jacket (top) and not the bottom. Spoke to customer care and they advised to raise a return request and raise a new order. Initially the return was processed successfully. After a few weeks I re-ordered the same item from Myntra hoping that it would be delivered as per the product description, however this time the product that I received was no way near to what I had ordered online. First of all I only received the jacket and it was black in colour instead of blue and secondly it had dirt marks all over it. Obviously a cheap duplicate one was delivered and now when I have raised another return request, the customer care have advised me to drop them an email and get the request approved so the return can be processed successfully. My experience with customer service hasn't been pleasing either. Highly dissatisfied with their service and amazed on how they can mess up twice ? Someone has to be answerable !! Hoping they would be able to resolve my issue at the earliest and process my refund at the earliest else I would have no option than to contact the consumer court . Attached herewith are the pictures of the original product that was ordered on Myntra and second pic (black jacket) is the product that has actually been delivered to me by Myntra.

Dear Sir,

I am Dr. P. K. Santra received one defective Wall Clock (RANGRAGE Navy Blue) bearing the following details:
i. Order #:[protected]-2079903 dated: 01.APR.2019
ii. Invoice #: [protected] dated: 04.APR.2019
iii. Mantra SKU code: RNGECLKS32930129
iv. Shipment #: [protected].
Clock stops after sometime and we fail to use the same. It is therefore requested to do the needful such that the clock may be replaced with good one at earliest. For the delivery of good one against the defective clock and as a ready reference the copy of Tax invoice is also attached herewith.
Thanks,
P. K. Santra
Unit Head
Therachem Research Medilab (India) Pvt. Ltd.
E-969, BioTeck Park, RIICO Industrial Area
Sitapura, Jaipur-302022
Email id: [protected]@therachem:org
Mob: [protected]

I have purchased pack of three highlander T-shirts . But I got only one instead of three. I complained to the delivery boy and he advised me to put return with the reason of short shipment. I did the same way. After that we repeatedly got calls from Myntra people and massages also regarding your return will be picked up today. But they did not pick and I repeated complaining to the help center. After a month I got a massage that my return is declined. I have been a regular customer but now I will never order from Myntra and also going to file a case in consumer forum for bluffing and harrasing

I ordered one cover story "black printed high low" top. I created an exchange/return for the product yesterday but now it is not reflecting in their account. They are not listening to me that there was an issue with their system. I have requested them again and again.

I want to return this product. Kindly address my issue.

My id-ashmi4. [protected]@gmail.com